Holiday Inn Houston NE-Bush Airport Area by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (794 reviews)
18555 Kenswick Drive , Humble , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Hidden charges
Cold pool
Breakfast confusion

Categories

Cleanliness
7.93
Generally clean with a few mentions of thin walls and minor issues.
Service
8.9
Repeated praise for friendly and helpful staff.
Location
8.94
Conveniently located close to the airport with excellent access.
Room Quality
7.89
Rooms are described as comfortable and spacious.
Amenities
7.92
Amenities like the pool and spa received mixed feedback.
Value for Money
7.38
Issues with hidden charges and additional fees noted.
Food and Beverage
7.93
Breakfast quality praised but some confusion regarding inclusivity.
Overall Experience
7.9
Overall stay was satisfactory with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:17

Property Description

Luxurious Amenities
Experience top-notch amenities at Holiday Inn Houston NE-Bush Airport Area, an IHG Hotel. Enjoy the outdoor swimming pool, fitness centre, shared lounge, and terrace for ultimate relaxation.

Convenient Services
Benefit from services like the 24-hour front desk, ATM, business centre, airport transfers, and free WiFi throughout the property. Room service is also available for your comfort.

Culinary Delights
Indulge in a variety of dining options at the on-site restaurant serving American cuisine. Special dietary requests can be accommodated, and don't miss out on the hot tub for added relaxation.

Book your stay at Holiday Inn Houston NE-Bush Airport Area, an IHG Hotel now for a memorable and comfortable experience.

Important information:

Please note the shuttle runs from 05:00 to 22:00, a reservation must be made through the reception.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 794 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.9
E
Eric • solo_traveller • us
10
2026-04-04 • via Nuitee
L
Leal • couple • us
1
Pros:

It was nice and clean

Cons:

I didn’t like that they didn’t help me with the fact that my truck got broken into and took my stuff, and that they didn’t have access to the cameras

2026-04-02 • via Nuitee
W
Waters • solo_traveller • us
10
2026-04-01 • via Nuitee
D
Daniel • family_with_children • cr
9
2026-04-01 • via Nuitee
C
Colin • family_with_children • gb
8
Pros:

The room was clean and comfortable. It's perfect for the airport.

Cons:

Some staff were friendly, some were indifferent.
The milk cartons on the breakfast buffet were five days out of date. Food was terrible.

2026-04-01 • via Nuitee
G
Gail • solo_traveller • us
10
2026-03-31 • via Nuitee
P
Penny • couple • ca
9
Pros:

Location to airport was great. Nice and quiet.

2026-03-30 • via Nuitee
D
Daniel • solo_traveller • ar
10
Pros:

Nuevo. Limpio. Espacioso

2026-03-30 • via Nuitee
A
ayday • family_with_children • tr
1
Cons:

There was no hot water in the room. I reported it, but the problem wasn’t resolved. Never book a room at this hotel.

2026-03-30 • via Nuitee
R
Rachal • solo_traveller • us
10
Very nice place to stay overnight from the airport
Pros:

Very clean and comfortable rooms, very convenient location to the airport. Good tv!

2026-03-30 • via Nuitee
B
Barbara K • couple • us
7
Pros:

convenient shuttle

Cons:

pillows

2026-03-28 • via Nuitee
N
nuñez • family_with_children • mx
10
2026-03-27 • via Nuitee
J
Jamie • couple • us
9
Everything was nice and clean it Also had a bar and restaurant
Pros:

I like everything

Cons:

Take long to refund deposit and tht they charge extra $40 to check in early

2026-03-27 • via Nuitee
P
Patrick C • family_with_children • gu
7
2026-03-26 • via Nuitee
K
Keanza • couple • us
1
2026-03-24 • via Nuitee
M
Marquis • couple • us
10
2026-03-24 • via Nuitee
C
cox • family_with_children • us
10
2026-03-23 • via Nuitee
J
Jesarela • family_with_children • us
9
Pros:

La ayuda que me dieron en el transporte al aeropuerto

Cons:

El aire acondicionado muy frío y no se podía regular
Que los elevadores olían mal
Que a pesar de ser un punto con afluencia internacional no habia personal bilingue

2026-03-23 • via Nuitee
M
Mario • couple • hn
10
2026-03-23 • via Nuitee
G
Gardner • solo_traveller • us
10
2026-03-22 • via Nuitee