Holiday Inn Houston NE-Bush Airport Area by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (899 reviews)
18555 Kenswick Drive , Humble , US
+1 281-540-3600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Hidden charges
Cold pool
Breakfast confusion

Categories

Cleanliness
7.93
Generally clean with a few mentions of thin walls and minor issues.
Service
8.9
Repeated praise for friendly and helpful staff.
Location
8.94
Conveniently located close to the airport with excellent access.
Room Quality
7.89
Rooms are described as comfortable and spacious.
Amenities
7.92
Amenities like the pool and spa received mixed feedback.
Value for Money
7.38
Issues with hidden charges and additional fees noted.
Food and Beverage
7.93
Breakfast quality praised but some confusion regarding inclusivity.
Overall Experience
7.9
Overall stay was satisfactory with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:17

Property Description

Luxurious Amenities
Experience top-notch amenities at Holiday Inn Houston NE-Bush Airport Area, an IHG Hotel. Enjoy the outdoor swimming pool, fitness centre, shared lounge, and terrace for ultimate relaxation.

Convenient Services
Benefit from services like the 24-hour front desk, ATM, business centre, airport transfers, and free WiFi throughout the property. Room service is also available for your comfort.

Culinary Delights
Indulge in a variety of dining options at the on-site restaurant serving American cuisine. Special dietary requests can be accommodated, and don't miss out on the hot tub for added relaxation.

Book your stay at Holiday Inn Houston NE-Bush Airport Area, an IHG Hotel now for a memorable and comfortable experience.

Important information:

Please note the shuttle runs from 05:00 to 22:00, a reservation must be made through the reception.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 899 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.9
D
dean • couple • us
10
2026-10-21 • via Nuitee
F
Felicia • couple • us
10
2026-10-19 • via Nuitee
R
Roberto • solo_traveller • hn
7
Long Layover in Houston
Pros:

Very comfortable room and bed

Cons:

No hot water and only one person at front desk.

2026-10-17 • via Nuitee
O
Oliver • family_with_children • de
8
2026-10-15 • via Nuitee
C
Cesar • extended_group • es
8
Pros:

Desayuno muy bueno

Cons:

No se puede llegar caminando del aeropuerto. Es necesario pedir un taxi.

2026-10-14 • via Nuitee
E
Evelyn • solo_traveller • es
9
2026-10-13 • via Nuitee
W
Wim • solo_traveller • nl
9
Zeer goede locatie als je ivm vluchttijden snel bij de airport moet zijn.
Pros:

Zeer goed onderhouden hotel.
Alles zag er schoon uit en goede kleurstelling; geeft gelijk een prettig gevoel. Dit vond ik echt wel een van de betere Holiday Inn Express Hotels. Ideaal was ook dat je op 10min afstand zit van de airport; dat was voor mij de reden om dit hotel te kiezen ivm vroege vlucht de volgende ochtend.

Geen standaard ontbijt zoals bij veel andere hotels in Amerika; hier hadden ze een wat ruimere keuze en het hele buffet was ook gewoon beter 'aangekleed'. Bijvoorbeeld porceleinen bordjes ipv wegwerpspul; goed bestek; verse jus; verse vruchten en hele lekkere broodjes en croissants.

Cons:

Alles was okay; geen minpunten
Het enige wat je mist is een gezellig shopping gebied of een mooi aangelegde tuin/wandelstuk. Maar daar kies je dit hotel niet op uit, mijns inziens.

2026-10-11 • via Nuitee
S
Sylvia • couple • us
10
Pros:

This is a beautiful property. It is nice and clean. Staff is very friendly and professional. I wish my stay could’ve been longer so that I could’ve tried the restaurant.

2026-10-07 • via Nuitee
L
Lodewijk • family_with_children • nl
7
Overall nice Holiday Inn
Pros:

Overall, a good Holiday Inn. Okay room, Okay breakfast, pleasant staff (except for the shuttle driver—always grumpy and unwilling to help with anything), and a great location.

Cons:

The shuttle driver didn't help out at all, but that didn't spoil the fun.

2026-09-14 • via Nuitee
T
Theresa • couple • us
10
2026-09-11 • via Nuitee
R
Rita • solo_traveller • us
8
Cons:

I was not able to call the hotel for them to send me their shuttle upon arrival at the airport.
So it would be helpful that, at the reservation, the question would be asked whether we need a transportation to them

2026-09-05 • via Nuitee
M
Mette-Cecilie • solo_traveller • nz
8
2026-09-02 • via Nuitee
F
Fernando • couple • us
1
2026-08-30 • via Nuitee
R
Robin • couple • us
8
2026-08-25 • via Nuitee
L
Leu • extended_group • us
10
comfortable
Pros:

Location/ gym/ restaurant on site

Cons:

all good

2026-08-19 • via Nuitee
N
Ngalaton • solo_traveller • us
5
2026-08-15 • via Nuitee
T
Tamara • family_with_children • hr
6
Cons:

Doručak je bio izuzetno los.

2026-08-11 • via Nuitee
A
Andreas • solo_traveller • at
8
Pros:

Sauberes Hotel in Flughafennähe, gibt nichts zu kritisieren. Genau wie erwartet.

2026-08-08 • via Nuitee
K
Kimberly • couple • us
7
You can’t catch the airport shuttle
Pros:

I like that it’s close

Cons:

I stayed here because I saw they had an airport shuttle . The main reason I stayed here was so that I could leave my car and catch the shuttle to and from the airport . They DO NOT allow you to keep your car here. The night before when asking the front seat, they never mentioned this when I asked what time the shuttle leaves. They knew I had driven my car there . Last minute, I had to find a parking spot but they were all sold out. It was actually a mess and very inconvenient.

2026-08-05 • via Nuitee
C
Chioma • couple • ca
10
My stay was cozy
Cons:

The fact that you can’t get basic things like complimentary water to drink or kettle to heat up water for tea.

2026-08-05 • via Nuitee