Crowne Plaza Macau by IHG

Hotels
•
IHG
8.6 (105 reviews)
The Residencia, Tower 7, Rua da Perola Oriental, Macau, 046707 , Macau , MO
853-28886888

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location

Categories

Cleanliness
8.49
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
8.96
The staff were extremely friendly, accommodating, and helpful.
Location
9
Good location, nice and clean.
Room Quality
8.45
Standard quality for this hotel tier.
Amenities
8.48
Standard quality for this hotel tier.
Value for Money
8.44
Standard quality for this hotel tier.
Food and Beverage
8.49
Standard quality for this hotel tier.
Overall Experience
8.46
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:58

Property Description

Discover the elegance of Crowne Plaza Macau by IHG, where luxury meets convenience in the heart of Macau.

Recreational Haven
Unwind in our stunning indoor pool or energize your body at the 24-hour fitness center, ensuring your stay is as active or relaxing as you desire.

Culinary Delights
Savor international cuisine at Cafe Azure or indulge in 24-hour room service. With daily buffet breakfasts available, your taste buds will never be disappointed.

Business and Events
Host your perfect event in 11,840 square feet of flexible meeting space, complete with a 24-hour business center and concierge services to cater to your every need.

Elevate your stay by booking your room at Crowne Plaza Macau today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 105 reviews
Cleanliness: 8.49
Service: 8.96
Location: 9
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.46
Z
Zachary • extended_group • my
10
Jaco was very helpful during our stay and provided exceptional service
2026-05-30 • via Nuitee
N
Noriyuki • solo_traveller • jp
8
価格は比較的安い
Pros:

落ち着いた雰囲気

Cons:

特になし

2026-05-29 • via Nuitee
T
TAK KA • couple • hk
9
2026-05-26 • via Nuitee
J
Joanna • couple • hk
9
經常住的酒店
Pros:

每次來澳門都必住的地方，嚟氹仔只隔一條橋一上車下一個站就是了，從港珠澳大橋回香港還特別方便，通常我晚上都會走路去吃宵夜。去哪裏都可以乘坐巴士其實很方便的，在澳門打車容易得多。

Cons:

有時候會略嫌有點貴

2026-05-26 • via Nuitee
炳峰 • solo_traveller • cn
7
Cons:

713隔音不好，隔離開門聲音開開關關的令人難以入眠

2026-05-24 • via Nuitee
A
Aibek • solo_traveller • kz
10
Pros:

Всё было отлично! Большое спасибо!

Cons:

Всё понравилось!

2026-05-19 • via Nuitee
A
Aknur • solo_traveller • kz
10
2026-05-19 • via Nuitee
H
Hsin Yu（欣祐） • couple • tw
10
多次入住，鬧中取靜
Pros:

員工耐心服務，專有解答我的問題，房間乾淨舒適寬敞，隔音好，無線網路速度快

Cons:

無

2026-05-18 • via Nuitee
B
Blagoja • couple • mk
10
2026-05-15 • via Nuitee
B
Blagoja • couple • mk
9
2026-05-15 • via Nuitee
W
weberson • couple • br
10
2026-05-12 • via Nuitee
M
Marc • extended_group • gb
10
Thank you to the two female front desk staff for a smooth check-in at 1am in the morning (April 28) due to our delayed f
Pros:

Everyhing’s perfect especially the amazing breakfast food & service.

Cons:

I have tried using the room’s service phone but the staff who answered my call doesn’t speak English so I had to go go down and speak to another member of staff; Please ensure that all staff are able to communicate in English for ease of communication

2026-05-05 • via Nuitee
R
Roland • couple • gb
8
2026-05-02 • via Nuitee
F
fernando • solo_traveller • mx
10
todo excelente
Pros:

el personal muy capacitado y muy amable,las instalaciones en perfecto estado, la comida muy rica

2026-05-01 • via Nuitee
C
Chun-Chieh • extended_group • tw
9
Good
Pros:

Very cozy

Cons:

NA

2026-04-27 • via Nuitee
N
NiluDey • solo_traveller • in
10
Comfortable Stay
Pros:

Excellent location. Very good breakfast. Helpful staff, must mention Anthony in particular. Comfortable stay we had with family.

2026-04-25 • via Nuitee
K
Kwok Sum • family_with_children • hk
8
2026-04-24 • via Nuitee
M
Moi ching • couple • sg
8
很棒
Pros:

酒店大厅的员工都很乐于助人，很棒。

2026-04-24 • via Nuitee
P
Petru • solo_traveller • ro
10
2026-04-22 • via Nuitee
A
Andrés • family_with_children • de
9
2026-04-19 • via Nuitee