Inn on the Harbour

Hotels
8.6 (351 reviews)
720 1st Avenue West , Prince Rupert , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with cleanliness
Breakfast service needs improvement

Categories

Cleanliness
7.81
Some reviews mentioned dirty rugs and stale air in rooms.
Service
9.28
Friendly and efficient staff were frequently praised.
Location
9.32
Many reviews highlighted the great location near the ferry and harbour.
Room Quality
8.27
Most reviews mentioned good quality rooms, though some had issues with smells.
Amenities
8.3
General positive feedback about amenities, coupled with some concerns on breakfast service.
Value for Money
8.76
Good value based on location and services provided.
Food and Beverage
8.31
Breakfast options were varied, but service delivery was inconsistent.
Overall Experience
8.78
Overall a pleasant experience with noted room for improvement in cleanliness and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:59

Property Description

Convenient Location

Located just a 3 minutes' walk from Rupert Square Shopping Centre, Inn on the Harbour offers easy access to shopping and entertainment options. A short 10 minutes' walk will take you to the historic town centre of Cow Bay, allowing guests to explore the local culture and heritage.

Comfortable Accommodation

Each room at the hotel is equipped with a mini-fridge and coffee maker for added convenience. The traditionally styled rooms with warm colors provide a cozy atmosphere, with a view of the harbor adding to the charm. Guests can unwind and relax while enjoying amenities such as a cable TV and clock radio.

Local Attractions and Activities

With the Museum of Northern British Columbia just a 10-minute walk away and Prince Rupert Centennial Golf a short drive from the hotel, guests have easy access to popular attractions. For those seeking adventure, Tourism Prince Rupert is conveniently located only 1 km away, offering exciting local experiences.

Ready to experience comfort and convenience at Inn on the Harbour? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, extra guests are charged CAD $20 per person.

Guests are kindly requested to inform the property prior to arrival of what type of transportation they will be arriving with.

For groups, guests are kindly requested to provide the hotel with a list of names per room prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YPR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 351 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
V
Victor couple ca
8
2026-06-26 via Nuitee
C
Christiane couple de
7
Gut für die frühe Abfahrtzeit der Fähre
Pros:

Eine schöne Lage

Cons:

Zimmer zum Parkplatz - daher recht laut

2026-06-23 via Nuitee
K
Kelly Knutsen solo_traveller ca
10
Pros:

An absolutely beautiful room. 102, downstairs, Harbour view. The king bed was amazing. Great pillows. Loved the colour scheme and art work. Loved how everything was sectioned off. I felt we had a livingroom, bedroom, bathroom and coffee bar. There was even binoculars to watch for wildlife!

Cons:

Nothing. Everything was great.

2026-06-20 via Nuitee
M
Martin couple gb
9
Great accommodation in an ideal location with friendly staff who do anything to make your stay a great one!
Pros:

The staff, the location, the early morning take away breakfast. All were excellent

Cons:

Nothing really. Maybe they could have more than 1 washing machine / dryer

2026-06-20 via Nuitee
M
Martin couple gb
8
Pros:

Great location

2026-06-16 via Nuitee
J
John couple gb
9
Very pleasant and recommended
Pros:

Location. We only spent one night there after arriving early morning from the ferry. Staff very welcoming

Cons:

Nothing. Would have stayed longer but had other plans

2026-06-13 via Nuitee
L
Linda couple ca
7
Good overnight stay
Pros:

All good

Cons:

Nothing

2026-06-08 via Nuitee
M
Maziar couple ca
8
2026-06-04 via Nuitee
L
Linda solo_traveller ca
8
Beautiful setting and easy walk from airport shuttle
Pros:

Central

Cons:

Had a drain issue but management switched our room immediately

2026-06-03 via Nuitee
U
UKRichardHK Family
2
Charged when i didn't even stay there!
Pros:

I booked 2 nights at Inn on the Harbour but had to cancel when I changed my route. I canceled months ahead and it was a free cancelation. However, on the day I was originally due to stay, Inn on the Harbour took £108.81 from my bank account. I protested, they apologised but because of GBP£-CDN$ conversion charges I was refunded only £102.18, leaving me to pay £6.63 for a mistake that was not mine. As I had never even stayed at Inn on the Harbour and cancelled long beforehand, I did not think I should bear any charges or take responsibility and asked this to be paid back to me. I protested to the hotel but they never contacted me again.

I then tried to complain to booking.com. They contacted the hotel at least twice but again no reply. Unacceptable of Inn on the Harbour to do this to me.

2026-05-31 via Tripadvisor
E
Eriko solo_traveller gb
9
2026-05-26 via Nuitee
A
ARNAB solo_traveller ca
10
Had a great stay!
Pros:

The location was fantastic.
The staff were very friendly and helpful.
The breakfast was great including the view from the breakfast lounge.
The room had all kinds of amenities that I needed.

Cons:

The wi-fi was quite spotty.

2026-05-26 via Nuitee
A
Andreas couple de
8
Pros:

Lage ortsüblich, Charme des Hauses. Kostenloses Upgrade auf Zimmer mit Meerblick.

Cons:

Freundlichkeit und Art des Frühstücks, hatte teilweise den Charme einer Essensausgabe im Sicherheitsbereich.

2026-05-25 via Nuitee
V
Valerie solo_traveller ca
9
2026-05-21 via Nuitee
J
Julie couple ch
9
Logement idéal à Prince Rupert !
Pros:

Très confortable, idéalement situé, le personnel est très sympathique !

Cons:

Rien

2026-05-17 via Nuitee
H
H9303RZjocelynd Friends getaway
2
Unfortunate
Pros:

Unfortunately our stay was less than pleasurable. The staff were not friendly at all. Our room was dirty, hair, dust, things on walls.
For 250$ a night youre definitely better off with somewhere else.

2026-05-15 via Tripadvisor
6
653debbys Friends getaway
2
Awful
Pros:

We rented the " family suite" which advertises as for six people.
The room was extremely small, the bathroom was the size of a closet, and the fridge ruined our food.
There was hair all over the beds when we first arrived and the toilet hadn't been cleaned.
Really disappointing for 300$ a night. The hotel lobby also had a very strong sulfur odor which the staff tried to diffuse with essential oils.

2026-05-15 via Tripadvisor
B
Brendan couple ca
7
2026-05-11 via Nuitee
R
R. Scott family_with_children ca
8
2026-05-05 via Nuitee
M
Marc solo_traveller ca
6
It did the job and we enjoyed the breakfast
Pros:

Tv and breakfast were good

Cons:

Room window right in front of cars

2026-05-05 via Nuitee