TownePlace Suites by Marriott New Orleans Harvey/West Bank

Hotels
TownePlace Suites by Marriott
8 (230 reviews)
1800 Central Boulevard , Harvey , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean area
Pet friendly
Pleasant stay
Cons:
Terrible smell in hallways
Room amenities issues
Rude staff encountered

Categories

Cleanliness
7.14
The smell in the hallways is terrible, like mildew.
Service
8.61
The staff was friendly and helpful; amazing staff.
Location
8.65
It’s a well-organized setup in a pleasant area.
Room Quality
6.6
The bed was hard and small. The sofa was lumpy and smelled.
Amenities
8.63
Pet friendly.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
7.64
The breakfast was not as good from our past experiences.
Overall Experience
8.11
It was a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:23

Property Description

Modern Amenities

TownePlace Suites by Marriott New Orleans Harvey/West Bank offers a range of modern amenities including free bikes, a seasonal outdoor swimming pool, and a fitness centre. Guests can also enjoy the convenience of free private parking during their stay.

Convenient Facilities

This 3-star hotel boasts a 24-hour front desk, a business centre, and non-smoking rooms for the comfort of all guests. Additionally, certain rooms feature a fully equipped kitchen, perfect for those looking to prepare their own meals.

Nearby Attractions

Situated just a short distance from Morial Convention Center and Union Station, this hotel is also close to popular landmarks such as Mercedes-Benz Superdome and Touro Synagogue. With the Louis Armstrong New Orleans International Airport nearby, your travel convenience is guaranteed.

Book your stay at TownePlace Suites by Marriott New Orleans Harvey/West Bank for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 230 reviews
Cleanliness: 7.14
Service: 8.61
Location: 8.65
Room Quality: 6.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.11
C
Cecilia family_with_children us
3
we stay at marriotts and this was by far the worst. i expected something way better than this
Pros:

the room had cushions that were torn and filthy. we had to ask for a mattress for the sofa bed.

Cons:

see above

2026-04-12 via Nuitee
G
George family_with_children us
2
The beds were comfy
Pros:

There was no breakfast or coffee on Sunday the girl at the desk was rude and said she doesn’t do kitchen work and she doesn’t make coffee

Cons:

Have someone at the desk that knows what they are doing Also the firearm when off for over 20 minutes and I called the desk I was told she did not know and if we would all stop calling her she might be able to figure it out this was same girl. The furniture was falling apart toilet paper holder falling out the wall TV in bedroom didn’t work Poolwas dirty not heTed

2026-03-29 via Nuitee
T
Twynesha couple us
10
2026-03-29 via Nuitee
M
Marietta couple us
10
Amazing
Pros:

Clean, organize and spacious

Cons:

N/A

2026-03-28 via Nuitee
G
Ganarah solo_traveller us
10
2026-03-25 via Nuitee
M
Mónica family_with_children es
1
Horrible
Pros:

Horrible stay, sofa bed in no proper conditons, dirty everywhere, no mice staff, no general manager explanations, no breakfast and no coffee available

Cons:

All

2026-03-24 via Nuitee
S
Saria family_with_children us
2
Pros:

The staff was friendly

Cons:

The room the furniture and the smell

2026-03-24 via Nuitee
T
Tasha family_with_children us
2
The pictures are not the accurate like and size of rooms
Pros:

I liked the location very safe

Cons:

The hotel was not clean. The bathroom had hair in the tub. The Carpet was dirty. I’m experiencing allergies from the carpet and stale and possibly smoked out room. Hallways smelled like marijuana.

2026-03-23 via Nuitee
N
nikki couple us
1
2026-03-22 via Nuitee
E
Elgin solo_traveller us
10
2026-03-21 via Nuitee
F
Frances couple us
7
2026-03-06 via Nuitee
S
Skeeta family_with_children us
8
2026-03-03 via Nuitee
T
Twynesha couple us
10
2026-01-28 via Nuitee
T
Thomas couple us
7
Good
2026-01-20 via Nuitee
S
Sana solo_traveller us
9
2026-01-20 via Nuitee
S
Shirley extended_group in
7
Pros:

My sofa was tearing up

Cons:

New furniture

2026-01-19 via Nuitee
J
Johnny solo_traveller us
10
2026-01-19 via Nuitee
S
Shakila extended_group us
10
2026-01-19 via Nuitee
R
Rikia solo_traveller us
10
2026-01-19 via Nuitee
N
Naquita couple us
1
2026-01-19 via Nuitee