Granda Inn

Hotels
•
Independent
7.8 (148 reviews)
Avenida Quinta Sur Poniente 140, Colonia Centro, Tuxtla Gutierrez, CHIS, 29000 , Tuxtla Gutierrez , MX
52-961-5437763

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Facilities

Meeting rooms
Free WiFi
Luggage storage
Designated smoking area
Concierge service
Elevator
Safe-deposit box at front desk
Front desk (limited hours)
Meeting rooms
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good service
Central location
Good value for money
Cons:
Cleanliness issues
Unfriendly staff at times
Noisy environment reported

Categories

Cleanliness
6.76
The bathroom was reported dirty upon arrival and issues with cleanliness in the room were noted.
Service
8.23
Most guests reported attentive service but mentioned some staff were unfriendly.
Location
8.77
Several reviews praised the central location as very convenient for accessing shops and markets.
Room Quality
7.72
Rooms were generally spacious and comfortable, though some cleanliness issues were mentioned.
Amenities
7.25
Amenities were adequate but some reviews pointed out limited TV channels and no good sound insulation.
Value for Money
8.71
Good value for what you pay, with overall satisfactory experiences highlighted.
Food and Beverage
7.26
Not explicitly mentioned, standard quality for this hotel tier.
Overall Experience
7.73
Generally positive experience, but notable issues with cleanliness affected some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:49

Property Description

Convenient Amenities
Make use of complimentary wireless internet access and concierge services. Enjoy a meal at the restaurant or snacks in the coffee shop, or opt for room service during limited hours.

Featured Amenities
Stay in one of the 71 guestrooms featuring LED televisions. Benefit from complimentary wireless internet access and cable programming. The hotel also offers a 24-hour business center, dry cleaning/laundry services, and luggage storage.

Centrally Located
Situated in Tuxtla Gutierrez, Granda Inn is located in a national park, just a short drive away from key landmarks like Tuxtla Guitierrez Central Square and Marimba Park. Explore the city easily with various attractions nearby.

Ready to experience comfort and convenience at Granda Inn? Book your stay now.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.8
Based on 148 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.77
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.71
Food and Beverage: 7.26
Overall Experience: 7.73
K
KG • family_with_children • mx
5
No me gustó por la mala higiene
Pros:

El acceso a la habitación con tarjeta al contacto es genial, el espacio bastante bien.

Cons:

No hay wifi. La higiene es cuestionable, ya que las sábanas estaban desgastadas y al levantarlas había rastro de cabello y pelusa. El baño se nota que no lo limpian, el inodoro tenía visibles manchas de suciedad y en la pared había algo viscoso.

2026-01-15 • via Nuitee
M
Martinez • family_with_children • mx
9
Estacionamiento
Pros:

Lo centrico a la ciudad

Cons:

Aunq tiene estacionamiento a tres cuadras no tiene espacio libre frente al hotel para poder bajar maletas

2026-01-12 • via Nuitee
P
Pablo • family_with_children • ar
5
Personal poco dispuesto.
Pros:

-ubicación.
- habitación amplia.
- camas cómodas.

Cons:

-un ruido molesto constante que venía de un sector del hotel y dificultaba el descanso.
- la ducha del baño perdía POR ARRIBA, por lo que se INUNDÓ todo, se mojó la toalla, la ropa. Pedí un nuevo papel higiénico y me dijeron que no había gente para traerlo (a los 20 minutos lo trajeron).
Pedí para secar el baño algún trapo y la única respuesta fue "a ésta hora no hay personal de limpieza", yo sólo pedí algo para poder secar yo y hubo silencio.
-el personal de recepción muy antipático y poco dispuesto.

2026-01-10 • via Nuitee
J
Jessica • family_with_children • us
1
No parking. No hot water. Dirty sheets. Bugs
Cons:

No parking. No hot water. Dirty sheets. Bugs

2026-01-07 • via Nuitee
H
Hurtado Camposeco • family_with_children • mx
10
2025-12-21 • via Nuitee
D
Daniel • family_with_children • mx
10
Pros:

Súper como muy buen servicio

2025-12-14 • via Nuitee
D
Daniel • family_with_children • mx
10
Pros:

Súper comodo

2025-12-14 • via Nuitee
Z
Zenteno • family_with_children • mx
10
Pros:

Excelente servicio

Cons:

Todo me gustó

2025-12-07 • via Nuitee
D
Daniel • family_with_children • mx
10
2025-11-23 • via Nuitee
L
Liliana Gabriela • couple • mx
9
Muy buena ubicacion
Pros:

Las instalaciones son muy cómodas, la habitacion es de buen tamaño y se descansa muy bien.

Cons:

La recepcionista muy distraída y poco amable 😞

2025-11-18 • via Nuitee
D
dich • family_with_children • mx
8
2025-11-17 • via Nuitee
K
Karen • family_with_children • mx
6
2025-11-12 • via Nuitee
D
Daniel • solo_traveller • mx
9
2025-10-26 • via Nuitee
L
Liliana Gabriela • family_with_children • mx
10
Pros:

La habitacion es amplia, y el baño está muy bonito

Cons:

El piso estaba muy sucio.

2025-10-26 • via Nuitee
J
Joskr • family_with_children • nl
7
Pros:

Goede locatie vlakbij markt en winkels. Veel kussens. Heel groot bed.

Cons:

Matige matras. Veel lawaai van buiten en overdag kun je het rolgordijn niet omhoog doen vanwege de hitte. Je moet bij de receptie vragen om een warme douche als je dit zou willen.

2025-10-26 • via Nuitee
G
gerardo • family_with_children • us
5
Pros:

The beds and the dark room. The cost absolutely the best part. The hotel is by far one of the best looking in the area.

Cons:

The location is a very busy area of town, its hard to find the hotel. The staff is not very friendly. The spend too much time in their phone and do not treat people in a courteous manner ( Good morning, how are you doing, etc)

2025-10-21 • via Nuitee
C
Clarissa • family_with_children • mx
7
Pros:

Que está muy céntrico y a la mano las tiendas y los mercados

Cons:

Espacio muy cerrado muchas escaleras

2025-10-21 • via Nuitee
R
Rosalba • family
4
Pros:

No me gusto

2025-10-04 • via Nuitee
J
Juan Carlos • partner
8
Pros:

Buen servicio solamente falta que tenga servicio para bebidas o algo así

2025-10-03 • via Nuitee
J
Jay
10
Pros:

real fun and enjoyable stay there, good and helpful service!

2025-10-01 • via Nuitee