The Inn at Christmas Place

Hotels
9.7 (633 reviews)
119 Christmas Tree Lane , Pigeon Forge , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful decorations
Friendly staff
Comfortable room
Cons:
Breakfast could improve
Soft mattresses and pillows

Categories

Cleanliness
9.84
Guests noted the hotel was very clean and well-kept, contributing positively to the experience.
Service
9.99
The staff was described as friendly and accommodating, enhancing guest satisfaction.
Location
9.85
The hotel is well-located and within walking distance to shops and restaurants.
Room Quality
9.8
Rooms were noted as comfortable and nicely decorated, although some had issues.
Amenities
9.83
The hotel's amenities were appreciated, though some guests had suggestions for improvement.
Value for Money
9.29
Some guests mentioned prices as slightly high but felt quality justified it.
Food and Beverage
9.04
Breakfast received mixed reviews, with some items not meeting guest expectations.
Overall Experience
9.99
Overall sentiment expressed was very positive, with many guests highlighting memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:44

Property Description

Luxurious Bavarian-inspired Hotel

Exquisite Amenities: Indulge in a daily breakfast buffet featuring made-to-order omelets and fresh Belgian waffles. Enjoy the outdoor pool with a 29-metre waterslide and the lush garden on-site.

Magical Christmas Experience: Immerse yourself in the festive spirit with Santa Claus singing carols and a glockenspiel art installation in the lobby. Experience holiday cheer all year round!

Cozy Suites and Convenient Location: Relax in rooms equipped with modern amenities like flat-screen TVs and fireplaces. Explore nearby attractions such as the Smoky Mountain Alpine Coaster and Dollywood theme park.

Book your stay at The Inn at Christmas Place for a magical holiday experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

9.7
Based on 633 reviews
Cleanliness: 9.84
Service: 9.99
Location: 9.85
Room Quality: 9.8
Amenities: 9.83
Value for Money: 9.29
Food and Beverage: 9.04
Overall Experience: 9.99
J
Jeremy • couple • us
10
It was absolutely amazing
Pros:

Everything

Cons:

Nothing

2026-09-10 • via Nuitee
T
Tasha • solo_traveller • us
9
Pros:

Love the christmas decorations everywhere, loved how friendly the staff was, love how convenient it was to everything we were doing on our trip loved the pool area and the fire pit area

Cons:

I didn't like that our room didnt have a balcony also there was not enough floats for the lazy rover and did not like that people was hoarding the floats

2026-09-08 • via Nuitee
P
Phil • couple • us
10
Wonderful
Pros:

EXCELLENT

Cons:

Nada

2026-09-07 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-09-06 • via Nuitee
A
Adrian • solo_traveller • gb
10
2026-09-05 • via Nuitee
J
James • couple • us
9
It is expensive but you get a lot for the money.
Pros:

Right in the heart of pigeon forge

Cons:

I liked everything about it.

2026-08-31 • via Nuitee
T
Tammy • couple • us
10
One of our favorites !
Pros:

Second time we’ve stayed here and loved it. Clean, friendly and great location. Beds were comfy !

2026-08-31 • via Nuitee
M
Miriam • solo_traveller • us
8
Lovely stay!
Pros:

Family friendly, safe, lovely decor, nice breakfast;wonderful firepits, pools, and jacuzzi

Cons:

Ran out of kleenex, tub faucet hard to maneuver

2026-08-31 • via Nuitee
J
Jordan • extended_group • us
10
2026-08-30 • via Nuitee
N
Nelson • couple • us
10
2026-08-29 • via Nuitee
L
Lucinda • solo_traveller • gb
8
Cons:

Staff were rude and unhelpful on messaging service and front desk staff would benefit from a little more Christmas cheer.

2026-08-27 • via Nuitee
P
Peter • extended_group • us
10
Had a great time.
Pros:

Everything

Cons:

Santa was on vacation when we were there. We weren’t traveling with small children but for other families that were it was a shame there was no Santa for them.

2026-08-26 • via Nuitee
B
Belinda • couple • us
10
I love this place & plan to stay more in the future.
Pros:

Friendly atmosphere, beautiful place to stay, great breakfast, comfortable beds, exceptionally clean & great staff.

Cons:

Nothing to complain about

2026-08-24 • via Nuitee
J
Jessica • solo_traveller • us
10
Pros:

Everything! It was absolutely amazing!

Cons:

Nothing!

2026-08-22 • via Nuitee
T
Trevor • couple • us
10
Magical and I will absolutely be back!
Pros:

It’s extremely cozy and clean. The staff is so friendly and you get the warm, welcoming feeling as soon as you walk in!

Cons:

What’s not to like about this beautiful Christmas themed hotel?!

2026-08-21 • via Nuitee
J
Jonathan • couple • gb
8
2026-08-20 • via Nuitee
S
Susan • family_with_children • gb
10
Awesome!
Pros:

Everything

Cons:

Air con unit in room was very loud

2026-08-16 • via Nuitee
L
Leatherman • couple • us
10
A wonderful experience in a beautiful location.
Pros:

Everything. The Christmas theme, the staff was wonderful, the breakfast, located in the beautiful mountains. Wonderful experience!!

Cons:

We couldn’t live there forever. Had to leave.

2026-08-11 • via Nuitee
D
David • couple • us
10
We enjoyed our stay with the 2 suggestions mentioned above. With the price for rooms we expected mor
Pros:

Suggestion, have some hot tea for non coffee drinkers. Green Tea!

Cons:

I couldn't eat breakfast due to the omelets being cooked over and over in the same pan. I am allergic to mushrooms and the pans are not cleaned or have a special pan for people with allergy.

2026-07-23 • via Nuitee
D
David • couple • us
10
2026-07-22 • via Nuitee