The Inn at Christmas Place

Hotels
9.7 (591 reviews)
119 Christmas Tree Lane , Pigeon Forge , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful decorations
Friendly staff
Comfortable room
Cons:
Breakfast could improve
Soft mattresses and pillows

Categories

Cleanliness
9.84
Guests noted the hotel was very clean and well-kept, contributing positively to the experience.
Service
9.99
The staff was described as friendly and accommodating, enhancing guest satisfaction.
Location
9.85
The hotel is well-located and within walking distance to shops and restaurants.
Room Quality
9.8
Rooms were noted as comfortable and nicely decorated, although some had issues.
Amenities
9.83
The hotel's amenities were appreciated, though some guests had suggestions for improvement.
Value for Money
9.29
Some guests mentioned prices as slightly high but felt quality justified it.
Food and Beverage
9.04
Breakfast received mixed reviews, with some items not meeting guest expectations.
Overall Experience
9.99
Overall sentiment expressed was very positive, with many guests highlighting memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:44

Property Description

Luxurious Bavarian-inspired Hotel

Exquisite Amenities: Indulge in a daily breakfast buffet featuring made-to-order omelets and fresh Belgian waffles. Enjoy the outdoor pool with a 29-metre waterslide and the lush garden on-site.

Magical Christmas Experience: Immerse yourself in the festive spirit with Santa Claus singing carols and a glockenspiel art installation in the lobby. Experience holiday cheer all year round!

Cozy Suites and Convenient Location: Relax in rooms equipped with modern amenities like flat-screen TVs and fireplaces. Explore nearby attractions such as the Smoky Mountain Alpine Coaster and Dollywood theme park.

Book your stay at The Inn at Christmas Place for a magical holiday experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.7
Based on 591 reviews
Cleanliness: 9.84
Service: 9.99
Location: 9.85
Room Quality: 9.8
Amenities: 9.83
Value for Money: 9.29
Food and Beverage: 9.04
Overall Experience: 9.99
K
Katherine • couple • us
10
2026-04-04 • via Nuitee
L
Lori • family_with_children • us
10
Pros:

Everything!!

Cons:

There wasn't anything we didn't like

2026-04-01 • via Nuitee
J
joey • couple • us
10
Best experience. Overall best hotel and staff
Pros:

This place was beautiful inside and out . The whole experience was incredible.

Cons:

Loved everything

2026-03-31 • via Nuitee
A
Andy • family_with_children • us
10
2026-03-29 • via Nuitee
A
Angela • family_with_children • us
9
2026-03-25 • via Nuitee
D
Denny • family_with_children • us
10
Pros:

The answer is what is there not to like. It is beautiful, clean and the breakfast is phenomenal

Cons:

The toilet paper. For an upscale, expensive hotel you would think the quality would be better.

2026-03-24 • via Nuitee
S
Seth • family_with_children • us
10
2026-03-22 • via Nuitee
D
Denny • solo_traveller • us
8
Pros:

The place is absolutely beautiful! Very clean.

Cons:

Not enough staff in breakfast area, service very slow. The worse toilet paper ever. High end hotel and cheapest toilet paper.

2026-03-20 • via Nuitee
J
Julieth Andrea • family_with_children • us
10
2026-03-16 • via Nuitee
N
nicola • couple • gb
10
This is the most magical
Pros:

Just everything it was amazing

2026-03-14 • via Nuitee
S
Sharon • couple • us
10
Great experience
Pros:

Everything, clean great staff

Cons:

Nothing

2026-03-09 • via Nuitee
N
Newton • family_with_children • us
10
Pros:

Beautiful inside and out!

2026-03-08 • via Nuitee
W
William • couple • gb
8
Good fun experience in Pigeon Forge.
Pros:

Really nicely themed hotel in a good location.

Cons:

No bar - rooms a little dated - no locker rooms to change for the pool.

2026-03-03 • via Nuitee
C
Charles • family_with_children • us
10
2026-03-02 • via Nuitee
S
Sally • couple • us
10
2026-03-01 • via Nuitee
L
Linda • couple • us
10
Pros:

Wonderful breakfast

2026-02-23 • via Nuitee
E
Evelyn • couple • us
9
Our stay was fabulous here, we will definitely be back when it’s warmer so we can use the outdoor facilities!
Pros:

This hotel was so adorable inside and out! There were painters and piano players in the lobby at different times, the Santa concert was awesome and cookies every night at 8 pm!

Cons:

The ONLY thing that wasn’t fabulous were the pillows were super uncomfortable, so bring your own:)

2026-02-12 • via Nuitee
E
Emma • couple • gb
10
Magical.
Pros:

Everything. Place was amazing

Cons:

Nothing to dislike

2026-01-28 • via Nuitee
T
Terry • couple • us
10
It was our 1 year anniversary such a great way to celebrate
Pros:

All the staff was exceptional especially the staff in the breakfast buffet. We also enjoyed talking with the lady cleaning tables in the dining area she was so sweet.

2026-01-26 • via Nuitee
I
Ingrid • family_with_children • cr
10
Cons:

La piscina terperada holia demasiado a cloro, nos epuede estar ahi, termine con vomito

2026-01-26 • via Nuitee