Kewadin Casinos St. Ignace Hotel

Everything is great except the dining options. No restaurant open in the evening only a deli style take out. A bit disappointing.

Check in had one person very slow probably took at least 20 minutes. Restaurant was same, took forever to get seated and long time to get waited on. Food was ok.
The next morning at 7:30 nothing open to get coffee or food. Restaurant never opened all day only a small deli for food. Room was comfortable and clean.

.

Very well maintained

Clean property, friendly staff

Nice location and friendly staff

Overall stay was great! Loved the free transportation to and from St Ignace and Mackinac City!

It is a ne

Nice Casino. Lady Luck was not on my side.

Very nice property. Surprised it was a casino as the name on the reservation didn’t say so. We didn’t mind at all, it just made it a bit confusing when the sign said Kewadin Casino and the address was different than the casino.

Clean ok place to stay.

Stayed here for a few days to then visit Mackinac island and the Soo. Rooms very comfy. The only issue was when we put sign on room door for maid service. Nothing was done. No new coffee or towels or beds made. Wish main restaurant was open on Monday or Tues. deli had good sandwich, though. Garbage by entrance did need to be cleaned. All in all I still would stay here. Casino very clean

Wonderful facility, super friendly staff

While there is nothing in particular that was wrong with the property, it is just average. The room is bland. There was only one restaurant that was open and the service was lacking as was the choice of menu. The staff was friendly

Ridiculous: beautiful patio outside of pool, was not accessible to go back inside. Not even with room key. Why have a patio area when you can't go back inside ? Women's restroom at pool: the towel/trash receptacle was covered in rust, spotted looked like vomit.
The only employee we encountered that was polite, pleasant, and loved his job, was Andrew, the bartender in the Sports Bar. Check in woman: inquired about a luggage cart, she said "go find one in the halls". 2nd check in woman, when asked for pool towels, as she did not quit eating,. "maybe!" then continued to eat, and took 5 minutes to go behind desk to get us 2 pool towels. Our balcony room had thousands of spider nests on the ceiling.

Beds were uncomfortable, bathroom fan didn’t work. But the room was okay, nothing special

Waiting over 10 minutes to check in, staff was out getting her some food, no backup. I went to office to see if there was someone available I was told oh she around somewhere. She finally came back, didn’t acknowledge me till she opened her bottle of milk and drank it. Never seen such unprofessional staff.

The woman working hotel desk when we checked in and later the day when we had to get pool towels from her was NOT friendly in anyway. She is for sure in wrong kind of work dealing with public in my opinion. Everyone else very friendly

Hotel was OK. Wanted something a bit more than the typical ones in St Ignas. We don't gamble, but we thought we would play a few slots. They didn't tell me at check in about the door tag requests. We ran out of coffee and cups first day, thought that they would come in and clean and re-stock. Nope. We asked front desk for coffee and cups for 2nd day and they only allowed one thing of coffee. Day 2 no service. Thats fine, everything else was OK. 2nd night went down and asked for coffee and cups and then she told me about the door tag request. You fill it out and hand on door when leaving for day and they restock those items for you.
We booked 2 days through Hotels.com and added a night through the casino before we got there. We had to check out then check back in on 3rd day. We were able to stay in same rooms and that process was very simple and painless.
They were re-paving the roads around the hotel and up to the front entrance. We had to lug all luggae across the lot and to the hotel. Then the next day they were starting to re-pave outside our room. Lots of beeps from the equipment. I get it, work has to be done, just bad luck for us I guess. wish we had the lake view side, much better views for sure.

Comfortable, a nice stop over