Hotel Iceberg

Hotels
•
Independent
6.4 (2 reviews)
Borovets, No 63, Samokov, 2010 , Samokov , BG
359-887-677099

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Nightclub
Free WiFi
24-hour front desk
Garden
Sauna
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
basic but okay for the price
stayed for 3 nights
comfortable beds
Cons:
items being moved around in rooms
accusations of not paying
delayed resolution from hotel staff
location confusion for guests

Categories

Cleanliness
6.5
Mixed reviews on cleanliness were mentioned by guests, with some reporting issues of items being moved around in their rooms.
Service
4.5
Guests had negative experiences with service, including accusations of not paying and delayed resolution from the hotel staff.
Location
5.5
The location of the hotel did not receive consistent positive feedback from guests, with issues related to payment confusion and inconvenience for guests.
Room Quality
5.5
Room quality received mixed reviews, with reports of items being misplaced and issues with room billing affecting the overall experience.
Amenities
5
Guests mentioned issues with the amenities, such as room confusion due to private rentals within the hotel.
Value for Money
5
Value for money was questioned due to payment confusion and service issues reported by guests.
Food and Beverage
5
No feedback provided in the review for this category.
Overall Experience
5.5
Mixed reviews on the overall experience, with concerns raised regarding payment issues, room quality, and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 06:58

Property Description

Luxurious Spa and Recreational Amenities - Indulge in relaxing massages at the full-service spa and enjoy the recreational facilities such as the indoor pool, sauna, and even a nightclub for a fun evening.

Delicious Dining and Entertainment - Treat yourself to a scrumptious meal at the on-site restaurant or savor drinks at the bar/lounge or poolside bar. Immerse yourself in the vibrant nightlife right at your hotel.

Convenient Location - Positioned near the Yanakiev Ski and Snowboard School and just a short stroll from Borovets Ski Resort, Hotel Iceberg in Samokov offers easy access to popular attractions, making it an ideal choice for your stay. Feel free to inquire about our convenient shuttle services to explore the surrounding areas.

Book your stay at Hotel Iceberg now for a luxurious and entertaining experience amidst the beauty of Samokov!

Important information:

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 2 reviews
Cleanliness: 6.5
Service: 4.5
Location: 5.5
Room Quality: 5.5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5.5
E
Emma
4
book if its only hotel you can afford
Pros:

basic but okay for the price. stayed for 3 nights 2nd day after skiing came back to find our items had been moved around. it appeared our clothing in the wardrobe had moved. both passports where in my husbands jeans on a shelf in the wardrobe came back the room my passport was on the desk and my husbands was underneath the wardrobe right at the back - really dont know what went on in our room.

on leaving - hotel tried to make out we hadnt paid! saying hotels.com paid on departure. still didnt believe us after showing app booking confirmation and PayPal statement- finally spoke to manager on the phone 30 mins later . turns out our room was a private rent within the hotel and the owner hadnt paided the bill - this caused a mad rush to the air port


2025-02-17 • via Nuitee
S
S
6
Very much just OK.
Pros:

A 4* hotel this is not. It's OK if you're just looking for a place to crash in Borovets but it's on the outskirts of town (10 min walk to town if you're not in ski boots).

Has a sauna but no jacuzzi or steam room and the pool is not really big enough for swimming properly.

Breakfast was average if you got there reasonably early but by 8am everything on the hot counters is cool and doesn't get replaced.

2025-01-20 • via Nuitee