M&H Hotel

Hotels
7.8 (375 reviews)
26/12-13 Truong Dinh Street, Ward Ben Thanh, District 1 , Ho Chi Minh City , vn

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent central location
In-room projector, soundbar and Netflix
Comfortable beds and modern rooms
Good value / affordable luxury
Cons:
Hot water / shower problems
AC design and noise issues (room gets hot)
Elevator reliability and power-key fridge issue
Lobby renovation with dust/paint and refusal to refund
Inconsistent housekeeping and extra VAT charge reported

Categories

Cleanliness
7.2
Generally reported as clean in several reviews, but some guests noted construction dust, paint smell and inconsistent housekeeping.
Service
8.5
Staff repeatedly described as friendly, helpful and hospitable; one serious service failure noted (refusal to refund or reassign room during renovation).
Location
8.7
Multiple mentions of an excellent central location and convenience for nearby places and dining.
Room Quality
6.8
Rooms praised for comfy beds, modern design and projector setup, but marred by shower/hot-water failures, AC/noise issues and occasional maintenance problems.
Amenities
8.5
Projector, soundbar and in-room entertainment commonly praised; however elevator reliability, fridge/power-key behavior and AC design issues were reported.
Value for Money
8.6
Multiple comments point to very good/affordable value and enjoyable stays for the price.
Food and Beverage
7.8
Not discussed in the reviews; standard quality for this hotel tier.
Overall Experience
6.3
Many positive stays due to staff, location and amenities, but overall satisfaction is pulled down by water/AC issues, noisy/maintenance concerns and a notable complaint about renovation handling and no refund.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 19:20

Property Description

Convenient Location
Located in the heart of Ho Chi Minh City, RedDoorz Premium near Independence Palace offers easy access to popular attractions such as Ben Thanh Market and Fine Arts Museum. Enjoy the convenience of exploring the city with Tao Dan Park and Tan Son Nhat International Airport just a short distance away.

Comfortable Accommodation
Experience a cozy stay in our air-conditioned rooms equipped with modern amenities like cable TV, minibar, and free WiFi. Relax in the seating area and rest well on the tiled flooring. The attached bathroom with complimentary toiletries ensures a comfortable stay.

Exceptional Services
Our 24-hour front desk and friendly staff are dedicated to making your stay memorable. Take advantage of laundry services, tour arrangements, and airport transfers for a hassle-free experience. Book now for a delightful stay at RedDoorz Premium near Independence Palace.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

7.8
Based on 375 reviews
Cleanliness: 7.2
Service: 8.5
Location: 8.7
Room Quality: 6.8
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 7.8
Overall Experience: 6.3
B
Bosscher • solo_traveller • au
3
Pros:

The staff. Beautiful.

Cons:

The shower didnt work at all.

2026-07-20 • via Nuitee
M
Miltiadis • couple • de
10
Good
Pros:

Hotel was nice Hieu reception was the best

Cons:

Nothing

2026-07-19 • via Nuitee
W
Wilson Scott • solo_traveller • au
10
2026-07-06 • via Nuitee
M
Matthew • couple • gb
10
Incredible location, lovely rooms and amazing staff
Pros:

Super location, room was tidy and the projector was great. Staff are very friendly and always helpful.

2026-07-02 • via Nuitee
N
Norhafizah • couple • my
9
2026-07-01 • via Nuitee
W
William • extended_group • us
10
Very convenient hotel to nearby places.
Pros:

Staff was friendly. Updated bathroom.

Cons:

None

2026-07-01 • via Nuitee
R
RU YING • couple • tw
3
Cons:

沒有熱水，沒有毛巾

2026-06-29 • via Nuitee
L
Laurene • family_with_children • fr
10
Pros:

Très bien situé, dans une ruelle au calme
Le personnel est adorable , il négocie des taxi pour nous
Et c’est très propre, bien équipé

2026-06-28 • via Nuitee
M
Mateen • solo_traveller • sg
10
Enjoy
Pros:

My third stay there. Comfortable and nice staff. And obviously the awesome projector and sound bar with Netflix makes it enjoyable if outside is too hot or raining.

Cons:

Cars can't go to the doorstop.

2026-06-23 • via Nuitee
Z
Zimnan • solo_traveller • gb
9
Pros:

Hospitable staff. Modern rooms. Comfy beds.

2026-06-22 • via Nuitee
T
TAN • solo_traveller • vn
10
Khách sạn ở vị trí trung tâm, di chuyển đến các địa điểm thuận tiện, xung quanh Ks có thể tìm được các quán ăn ngon. Sán
Pros:

Vị trí trung tâm

Cons:

Không

2026-06-19 • via Nuitee
K
Ke • solo_traveller • au
10
Luxurious room at an affordable price
Pros:

Great location, very friendly staff and exceptional room with a big projector, fancy lighting and comfortable bed. Really enjoyed our stay here.

Cons:

Nothing, everything was good!

2026-06-19 • via Nuitee
M
Michael • extended_group • es
10
2026-06-12 • via Nuitee
D
Davo • solo_traveller • au
5
Pros:

Location

Cons:

Room was not in booked

2026-06-05 • via Nuitee
H
Hà • solo_traveller • vn
4
Cons:

Sảnh đón tiếp ko chạy máy lạnh, quá nóng. phòng có ban công thì lắp 3-4 cục nóng điều hoà, cửa ko tốt nên rất ồn. ngoài ra không dọn phòng, giá đã bao gồm Vat nhưng khi yc xuất thì tính thêm 8% nữa.

2026-05-18 • via Nuitee
T
Thierry • couple • fr
5
Good location, AC / Bathroom light to be looked at.
Pros:

Location is great in the 1st district

Cons:

Can’t keep the AC running without having the bathroom (which has no door to the bedroom) light off.
Not sure if it is by design to turn off the AC over night, but with 35C the room turns quickly very warm.

2026-05-16 • via Nuitee
K
Kirby • solo_traveller • au
6
Amazing value for a very basic short-term stay.
Pros:

Great value, kind staff and the bed was comfy too

Cons:

Hot water was BARELY warm, elevator never seemed to actually come to go down (I went up every time but had to take the stairs down) and it was really noisy. The power also cuts completely when you remove the key making the fridge useless.

2026-05-12 • via Nuitee
P
Pawanrat • extended_group • th
1
Lobby was under renovation. Hotel refuse to help or refund.
Pros:

Nothing

Cons:

Lobby was under renovation with no prior notice upon booking. My room was on the 2nd floor directly across the elevator so you can imagine construction dust in the room, paint smell, noise etc. When asked to change the room, was denied and said the hotel was fully booked (?). When asked to cancel my 2nd night booking due was denied refund!!! The staff said you can stay somewhere else but no refund. So very disappointing. I had to book a new hotel due to allergic reaction.

2026-05-10 • via Nuitee
V
Vanessa • solo_traveller • th
5
Good location, but that's about it
Pros:

Location is great, central and super quiet, next door to the main market.

Cons:

I traveled with a group of friends and we all booked our own room. Random things worth knowing ahead of time:
- The building has many rooms without windows. Whilst rooms are still recently refurbished it's okay, but ventilation is not great.
- We received a tiny water bottle upon check-in and everything else came at an extra cost.
- The staff did not check the room during the stay, so amenities were not refilled.
- We were charged for the first night on booking.com (although it said payment upfront) and then we were asked to pay the rest in cash at check-in.
- They have offered us free stuff in exchange for a good rating, which we declined.
- One of my friends had an allergic reaction to the bedsheets, with pictures as proof, and had to change hotels. She asked for a refund for the second night only (which was paid in cash, as per above). They refused.
- Bonus - the fridge in my room was not working, not great to keep fresh water when it's so hot outside. The only comment from the staff was "I know" and they offered the fridge located in reception.

2026-05-10 • via Nuitee
A
Anton • extended_group • id
8
2026-05-05 • via Nuitee