Whatley Manor

Hotels
9.4 (240 reviews)
Easton Grey , Malmesbury , gb

Free
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Fantastic service
Beautiful location
Excellent food
Cons:
Minor accessibility issues
Some noise disturbances

Categories

Cleanliness
9.18
Rooms were spacious and comfortable; however, there were some accessibility issues noted.
Service
9.65
Staff were consistently described as friendly, helpful, and efficient.
Location
9.19
The setting was described as exquisite and perfect for the trip.
Room Quality
9.14
Spacious and comfortable rooms mentioned across several reviews.
Amenities
9.67
The spa and facilities were highlighted as delightful and well-managed.
Value for Money
9.13
Prices for dining were noted as overpriced by some, but overall value was appreciated.
Food and Beverage
9.68
Dining experiences received high praise, particularly the tasting menu.
Overall Experience
9.55
Consistently mentioned as a memorable and fantastic stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:48

Property Description

Luxurious Dining Experience
Indulge in Michelin-starred cuisine at 'The Dining Room' or savor A la carte dishes at Grey's, offering a culinary delight for every taste.

Tranquil Spa Retreat
Relax and rejuvenate at Aquarias spa, ranked in the top 10 UK spa retreats. Enjoy Sothys signature treatments amidst serene surroundings.

Scenic Gardens and Art
Explore the beautifully landscaped gardens adorned with sculptures and fountains, creating a serene atmosphere for leisurely walks.

Immerse yourself in luxury and tranquility at our Wiltshire countryside hotel - book your stay at Whatley Manor for an unforgettable experience.

Important information:

A 30% non refundable deposit is required at the time of the booking. The remaining balance will be charged for reservations canceled within our 72 hour cancelation policy. Holiday insurance is advised in order to avoid cancelation charges.

Dogs are welcome in the Superior Room if requested in advance.

Children aged over 12 years are welcome, however only guests aged over 16 can use the spa and gym facilities.

Extra beds are only available in the Suite room types.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.4
Based on 240 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.19
Room Quality: 9.14
Amenities: 9.67
Value for Money: 9.13
Food and Beverage: 9.68
Overall Experience: 9.55
G
Greg couple nz
10
The property met all expectations- a quality establishment with outstanding service and excellent facilities. The settin
Pros:

The property is outstanding and the atmosphere is both beautiful and peaceful

Cons:

There is nothing negative

2026-07-15 via Nuitee
J
james couple gb
9
An exceptional place to visit and stay and wonderful staff
Pros:

Staff exceptional and beautiful setting. Wonderful all round and only marked down due to the rather underwhelming supper at Greys. Lovely staff but food bland and just not on point. Bad day maybe but absolutely everything else was superb.

2026-07-14 via Nuitee
E
Elisabeth couple au
10
Beautiful place with lovely gardens and staff. Just not geared for hot weather
Pros:

The spa was the best Ive ever been to

Cons:

Dining rooms were too hot with no fans

2026-06-26 via Nuitee
M
Mark couple us
10
Outstanding manor in every way
Pros:

Outstanding breakfast, attentive staff, beautiful grounds and room, great spa facilities

Cons:

Nothing comes to mind

2026-06-25 via Nuitee
J
Jane couple gb
10
2026-05-31 via Nuitee
C
Chris extended_group gb
10
A relaxing stay in beautiful surroundings.
Pros:

Whatley Manor is exceptional. The location, surroundings, service, rooms and food are all exemplary. Quite possibly the best hotel we have ever stayed in, there is nothing that we could fault and we would love to go back.

Cons:

Nothing.

2026-05-15 via Nuitee
G
Gemma family_with_children gb
10
Beautiful hotel and spa
Pros:

What a beautiful hotel and ground, with helpful and friendly staff. The spa was lovely and food amazing.

2026-05-14 via Nuitee
J
Joanna extended_group gb
10
Just Perfection!
Pros:

We really enjoyed the breakfast. The local eggs in particular were extremely tasty and the coffees were delicious and hot. The ambiance in Greys was wonderful, friendly and calming.

The staff were exceptional in their care for us in the whole of our stay from arrival until departure. They went out of their way to make everything perfect.

The pool experience was so good that we ended up spending longer in there than we had originally planned. The water jets were so good that we felt as if we had experienced a massage.

Cons:

The only negative was that the alarm in the bedroom on the clock went off at 6am and woke. We hadn’t set the alarm.

A box of tissues would have been nice in the bathroom.

2026-04-16 via Nuitee
E
Emily couple gb
10
2026-04-14 via Nuitee
C
Cheryl solo_traveller gb
10
2026-04-14 via Nuitee
C
Caroline couple gb
9
All in all, one of our best stays in the UK with the potential to be amazing. We would love to come
Pros:

Stunning ground, superbly maintained.
Lovely and friendly staff, they all have a genuine warmth and attention to details is excellent
Super dog friendly and we felt so at ease having our dog with us, treat everywhere and even a dog bed was brought to our table whilst having drinks in the bar
Calm environment
The room was superb

Cons:

The spa felt old, very old furniture across the spa and the spa bar. No wonder that bar area was always empty, really uninviting. For a "spa hotel", we expected more. The rooms were also ice cold, only the sauna seemed to be in good working order.
What disappointed us the most was the food. Our dinner at Grey's was simply not good. 
The breakfast lacked choice and whilst we don't mind a small buffet, we would encourage the hotel to at least choose good quality products. If you are only going to serve one type of bread, one pastry and one yoghurt, at least make it good. The service was lovely as everywhere, but the food, again was not great, poached eggs were consistently overcooked and the variety of food available never changed (same fruit, same bread, same cheese...)
The fine dining experience was lovely.
10% service charge added on top of the room rate is mind boggling (is it wrong to expect good service in a 5 star luxury hotel without having to pay extra?). They removed it but the experience felt awkward and you could see that they were not happy with us asking.

2026-04-13 via Nuitee
D
Daniel couple be
9
Fantastic short stay as an anniversary treat - great food, beautiful surroundings, and lovely staff.
Pros:

Beautiful place, friendly and helpful staff, great food, quiet and peaceful, very clean and well maintained while still authentic.

Cons:

Based on reviews we read when booking we noted the hotel adds a discretionary tip on the hotel rate. This is not something we are used to and found a little off-putting, however when we queried this with the hotel they simply took a note not to add it. At no point were we made to feel uncomfortable about this, and indeed the quality of service from the staff was so consistently high we actually would have been happy to pay it.

2026-04-12 via Nuitee
D
disneyprincess68 Family
10
Fabulous 80th birthday afternoon tea
Pros:

We booked a surprise afternoon tea for my mothers 80th birthday
The communication prior to arriving was excellent
When we arrived we were greeted warmly and the staff members wished my mum a happy birthday which really made her feel special
The afternoon tea was delightful with a huge selection of teas to choose from - the food served was delicious too
Sat in a very nice area with lovely views from the windows.

Thank you all for making it such a special day for us all !

2026-04-03 via Tripadvisor
C
Charlie couple nz
10
Exceptional, friendly helpful staff, beautiful rooms, amazing grounds and facilities
Pros:

Perfect - great choice and service

2026-04-03 via Nuitee
A
ashnick Family Marlborough, Wiltshire, England
10
Delightful,comfortable hotel
Pros:

We were a party of seven, staying 3 nights at Whatley Manor. This is certainly one of the best hotels we have stayed in in the UK. While the hotel is not opulent or "blingy" it is comfortable in grand British Country House style and, as such succeeds brilliantly.

From arrival to departure the staff were very friendly and the service absolutely impeccable. No exceptions which is a testament to the fantastic training in this establishment. Interestingly a number of staff had fairly recently joined but had, presumably, come from other high standard hotels as they knew exactly what to do.

The gardens, even in March, are beautiful with numerous "compartments" offering contrast and interest.

Bedrooms are very comfortable and even the entry level classic rooms are spacious.

The leisure centre which is free to use for residents, is luxuriously fitted out with hydrotherapy pool and various saunas/Turkish baths. The only criticism is that the floor by the swimming pool is quite slippery.

Then there is the food. The Dining Room is the one star Michelin restaurant. We were the only diners on the Sunday evening and were treated to a superb private fine dining experience. Many of my party thought this the best meal they had ever had. Certainly the food was outstanding and, for its quality, excellent value. I would suggest the Michelin men have under rated it and the food should be able to achieve two star status.

The other restaurant is a small plates restaurant. This is where breakfast is also served. Both are slightly quirky. You need to choose your small plates carefully as they are quite copious and rich in their own way.

At breakfast you will not get a regular orange juice but you will find a carrot and cardamum or a prune and blackberry juice among others so be prepared to experiment.

Pretty well everything is perfect. One thing out of the control of the hotel is the roads nearby where potholes prevail so drive carefully!!

A really joyful experience.

2026-03-24 via Tripadvisor
S
simonl861 Couples
10
Deserves its 5 star rating
Pros:

Have just spent a wonderful couple of days here with Bentley Motors and we cannot wait to return,the staff are just simply fantastic and go the extra mile every time.
We loved the layout of the lounges and the deluxe suite we had was extremely comfortable.
Soon as we can find the time were be booking for another couple of days to explore the spa and pool etc.
Massive thankyou to all the lovely staff.

2026-03-19 via Tripadvisor
M
MerryMidwife Family Salisbury, Wiltshire, England
10
Simply Delightful In Every Way
Pros:

I booked this delightful hotel for myself and my daughter for 2 nights end of last year
We did the dine and stay package which was great value,I booked a junior suite and we got upgraded to a suite which was a lovely touch
From arriving to check out everything was simply divine
Room beautiful
Staff incredible,nothing was too much trouble
SPA treatment and the pool and sauna’s wonderful
Dinner and breakfast was just heavenly
I have discovered Gusbourne sparkling wine
🍾
Thankyou to everyone in the team for making our stay so memorable
Sam and Ellie Xx🩷🩷

2026-03-18 via Tripadvisor
L
Lockhouse Couples Winchester, Hampshire, England
10
Perfect.
Pros:

We were invited by friends to stay overnight at Whately Manor. We didn't select it ourselves, however, it turned out to be one of the nicest hotels we'd ever stayed in. Our room was lovely - everything was top quality, the food was great and the staff were friendly and helpful. The whole hotel was spotlessly clean and luxurious and everything just worked. We felt truly spoilt. A great base for exploring the area too. A special mention to the gardeners who were out there every morning tending the grounds - the plants and topiary were amazing.

2026-03-17 via Tripadvisor
M
Mark couple gb
9
2026-03-04 via Nuitee
G
Gaganveer solo_traveller gb
7
Overall a lovely stay with great service, but food choice & value for money was sub optimal.
Pros:

Location was great. Service was really good too - especially the hotel reception staff! Spa area was decent and hydro pool was a nice warm temperature. Beautiful building, rooms were clean and spacious with huge bed and good sized bathroom. Free bicycles to borrow for use around the property and further afield in the countryside. Lovely touch with a little cake in the room for a birthday celebration.

Cons:

The Greys restaurant food quality was sub-par - very average food for the price. Spa hot bed weren’t as hot as they should be and no staff around to offer a menu or drinks, we had to call a staff member over.

2026-03-02 via Nuitee