Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Great central location
Cons:
Issues with cleanliness (shower leak)
Limited food and beverage options

Categories

Cleanliness
6.76
One review mentioned a leak in the shower cubicle, affecting cleanliness.
Service
8.73
Multiple reviews praised the helpful and friendly staff.
Location
8.77
Very central location, easily accessible to attractions.
Room Quality
7.72
Comfortable, clean rooms with good facilities.
Amenities
8.25
Free tea, coffee, and snacks provided enhance guest experience.
Value for Money
7.71
Good quality accommodation at a reasonable price.
Food and Beverage
6.76
Limited reference to food and beverage options; no detailed feedback.
Overall Experience
7.73
Overall positive feedback with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:19

Property Description

Luxurious Accommodation
Versal Hotel in Astana, just a 5-minute stroll from Bayterek, offers a lavish stay with free WiFi throughout. Each room is equipped with a flat-screen TV and a private bathroom, complete with cozy bathrobes and slippers for your comfort.

Exceptional Service
Our 24-hour front desk ensures your needs are met promptly and efficiently, adding to the seamless experience during your stay.

Convenient Location
Situated only 12 km from Astana International Airport, Versal Hotel provides ease of travel for our guests. Experience comfort, luxury, and convenience all in one place. Book your stay now at Versal Hotel for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 124 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 7.72
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 6.76
Overall Experience: 7.73
V
Vyacheslav • family_with_children • ru
10
2026-07-13 • via Nuitee
U
Umed • solo_traveller • kz
7
цена\качество
Pros:

цена\качество

2026-07-09 • via Nuitee
U
Uma • solo_traveller • kz
7
2026-07-08 • via Nuitee
P
Pavel • solo_traveller • ru
7
2026-07-08 • via Nuitee
不让割的韭菜 • solo_traveller • cn
10
2026-07-05 • via Nuitee
Жулдыз • solo_traveller • kz
4
2026-07-02 • via Nuitee
Антон • family_with_children • ru
8
Хороший бюджетный отель. Своих денег стоит.
Pros:

Отличное расположение, центр рядом, вокруг в 5 минутах ходьбы есть магазинчики и кафе. Рядом хороший парк Жетису. Персонал лояльный.

Cons:

Отель немного подуставший, то дверные ручки отваливаются, то в ванне грязновато. Санузел маленький.

2026-06-29 • via Nuitee
K
Kunal • solo_traveller • se
8
2026-06-29 • via Nuitee
M
Muguch • solo_traveller • kz
9
2026-06-29 • via Nuitee
D
Daniel • couple • kz
10
2026-06-29 • via Nuitee
I
Isgandar • solo_traveller • az
10
2026-06-28 • via Nuitee
G
gilevskaya • family_with_children • us
4
Bare minimum and not worth the price
Pros:

I've booked a family suit, which had two rooms and was pretty spacious. Check out was easy. Location is not the worst, but can take a while to walk places.

Cons:

My check-in was really bad. I came they gave me keys, said nothing, I open the door and it's a standard double room (I've booked a two room suit). After I've asked about it they said my room is actually not available and they are "so sorry" and that it will be available tomorrow. They offered a discount for the price difference, and the room looked bad, but I didn't had much choice so we stayed. After 1h+ they said my booked room is available so we moved. And they came to charge back the difference without any compensation for the trouble.

Regarding the suit. AC was only in the living room, was barely able to hold temperature there. And the bedroom was always very hot. The mattress in the bedroom is actually two mattresses together with a hole in the middle which was very uncomfortable. The room was also right next to the entrance and you could hear people come and go. No one ever came to do room service in 4 days. The room was also not very clean. There is a decent amount of stairs to get in and out of the hotel.

2026-06-28 • via Nuitee
K
Kseniia • solo_traveller • ru
10
2026-06-27 • via Nuitee
A
Albina • couple • kz
8
Pros:

локация

Cons:

ескілеу отель, жарығы әлсіз, бір бөтен иіс болды
су қойылмаған

2026-06-25 • via Nuitee
B
Bakhtigareyev • solo_traveller • kz
10
Pros:

Очень комфортное и уютное место, персонал весьма доброжелательный и отзывчивый. Плюс очень удобное месторасположение. Номера чистые. Полотенца, тапочки, сейф, даже шлепанцы есть в номере

2026-06-25 • via Nuitee
A
Anna • solo_traveller • es
9
Bon hotel
Pros:

Tot menys la persona de recepció.

Cons:

La persona de recepció. Me volia cobrar de més.

2026-06-21 • via Nuitee
S
Sabina • solo_traveller • kz
9
На 1-2 ночи вполне неплохой вариант за свои деньги
Pros:

Небольшой уютный номер, в нескольких минутах ходьбы до Байтерека. Кондиционер, холодильник, фен в номере, халат, полотенца, тапочки были, всё было чистым, сантехника исправная. Утюг с гладильной доской в общем доступе в холле.

Cons:

Слышимость мешала уснуть, особенно когда другие постояльцы закрывали двери. Чайника в номере нет, нужно идти за ним в общий холл. Розетки опять же возле кровати не доступны.

2026-06-18 • via Nuitee
Елена • extended_group • ru
3
В номерах как будто прокурено, хотя как я поняла в них курить запрещено. Возможно что-то с вентиляцией. Кондиционер был,
2026-06-15 • via Nuitee
Елена • extended_group • ru
5
Второй раз конечно сюда возвращаться не хочется
Pros:

Место расположения

Cons:

Не опрятно как-то, в ванной комнате сильный запах канализации.

2026-06-15 • via Nuitee
Елена • extended_group • ru
4
Cons:

В туалете тек смеситель, на полу постоянно стояла вода

2026-06-15 • via Nuitee