Hotel Vista do Vale

Hotels
9.1 (2136 reviews)
Av. das Hortênsias, 2989 , Gramado , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Need for modernization

Categories

Cleanliness
8.05
Some reviewers noted issues with cleanliness, especially regarding carpets and common areas.
Service
10
Many reviews praised the staff's attentiveness and quality of service.
Location
9.55
Numerous mentions of excellent location, particularly for accessibility.
Room Quality
8.55
Rooms were generally comfortable but some had issues like bad smells and old carpets.
Amenities
8.55
Basic amenities were mentioned positively, but some areas need modernization.
Value for Money
9.05
The hotel provides good value according to several reviews, despite some drawbacks.
Food and Beverage
9.05
Breakfast received positive comments, though some noted limited options.
Overall Experience
10
Overall, a very satisfying experience with high likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:57

Property Description

Stunning Nature Views and Gourmet Dining

At Vista do Vale, wake up to breathtaking views of nature and indulge in delicious meals at our on-site restaurant. The air-conditioned rooms feature modern amenities like a flat-screen TV, heating, and a minibar. Enjoy a comfortable stay with free WiFi, private parking, and complimentary toiletries in the bathroom.

Delicious Breakfast and 24-Hour Service

Start your day with a scrumptious breakfast spread including fresh fruits, breads, and cold meats. Our 24-hour front desk is always available to cater to your needs and ensure a pleasant stay.

Convenient Location and Nearby Attractions

Located just 800 meters from Gramado's city center, Vista do Vale offers easy access to Quilombo Valley observatory and various chocolate factories. With the bus terminal and airport in close proximity, your travel convenience is guaranteed.

Experience luxury and comfort at Vista do Vale - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 2136 reviews
Cleanliness: 8.05
Service: 10
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 10
V
VI TRAINER • couple • br
5
Café da manhã com requintes de hotel 4 estrelas
Pros:

Café da manhã

Cons:

Cama de casal

2026-05-27 • via Nuitee
D
DANIELA • solo_traveller • br
8
2026-05-27 • via Nuitee
M
Milena • extended_group • br
9
Muito bom
Pros:

Eloir nos recebeu super bem, camas confortáveis, chuveiro quentinho, ótimo café da manhã.

2026-05-27 • via Nuitee
E
Edlamar • family_with_children • br
1
2026-05-26 • via Nuitee
M
Mariluce • couple • br
8
Muito bom
Pros:

O café foi bom

Cons:

Teve um dia em que o quarto foi limpo e a sujeira retirada, porém as toalhas não foram trocadas.

2026-05-26 • via Nuitee
J
junior • family_with_children • br
10
Pros:

Organizacao

2026-05-26 • via Nuitee
H
Hilma Cotrim • solo_traveller • br
8
2026-05-25 • via Nuitee
G
Gabriele • solo_traveller • br
10
2026-05-24 • via Nuitee
A
Alzeni • extended_group • br
10
Maravilhosa já estou pensando em voltar com a família toda. Tudo perfeito. Pesssoal muito simpático
Pros:

Amamos, recepcionista muito simpática, as meninas do café da manhã tão fofas um amor. Localização muito perto da rua bojes de Medeiros centro.

2026-05-24 • via Nuitee
M
Marcos • extended_group • br
9
2026-05-22 • via Nuitee
S
Silva Porciuncula • solo_traveller • br
10
Pros:

O hotel é muito organizado. A recepcionista nos explicou tudo direitinho! O quarto com uma vista bonita bom café da manhã. Amamos a experiência!

2026-05-22 • via Nuitee
V
Vanessa • solo_traveller • br
5
Pros:

Os funcionários super simpáticos café da manhã e bom gosto.

Cons:

O que eu fiquei era muito pequeno onde as camas de solteiro fica e muito gelado eles meio que fizeram um puxadinho para fazer de quarto da para ouvir bastante barulho e gota de água caindo em cima do teto que que deve ser de ar condicionado, o colchão do casal não tá muito bom tá fundo no meio.
O frigobar não gela tão bem e o guarda roupa onde o frigobar fica tá todo velho lascado, tirei uma foto mais não deu para mostrar a real de como está
Não gostei do quarto.

2026-05-21 • via Nuitee
T
Thuany • family_with_children • br
10
2026-05-20 • via Nuitee
G
Gilson • solo_traveller • br
8
Pros:

Do quarto, bem amplo e arejado.

Cons:

Funcionários não sabiam informar nada que se perguntava a eles.

2026-05-19 • via Nuitee
A
Amanda • solo_traveller • br
10
Pros:

Café ☕ da manhã maravilhoso!
Pegamos um quarto com banheira ,adoramos ,com sacada!

Cons:

Que tive que ficar pouco tempo 😑

2026-05-19 • via Nuitee
V
Vinicius Goncalves • solo_traveller • br
8
Pros:

Atendimento, estrutura e localização

Cons:

O Tamanho da banheira

2026-05-17 • via Nuitee
V
VITOR • solo_traveller • br
10
2026-05-16 • via Nuitee
M
Marcos • couple • br
8
2026-05-16 • via Nuitee
D
Diana • solo_traveller • br
5
Estadia agradável, com quarto limpo, cama confortável e ótimo chuveiro. Destaque para o atendimento da Adriana, muito ge
Pros:

Cama confortável, ambiente limpo e organizado, chuveiro excelente. Estadia muito agradável. A funcionária Adriana foi muito gentil e atenciosa durante a estadia.

Cons:

localização não é das mais privilegiadas, sendo necessário fazer praticamente tudo de carro. O café da manhã poderia ser melhor e o hotel não possui muita infraestrutura.

2026-05-14 • via Nuitee
D
Diana • solo_traveller • br
5
2026-05-14 • via Nuitee