Quest Chatswood

Hotels
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Quest Apartment Hotels
8.6 (1316 reviews)
38 Albert Avenue , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.9
Some cleanliness issues were mentioned, such as the bathroom not being clean and room service inconsistencies.
Service
9.4
Staff received positive feedback for being helpful and professional, enhancing the overall experience.
Location
9.4
The location is consistently praised for its convenience and proximity to transport and shopping.
Room Quality
7.9
There were mixed sentiments with some guests finding issues with bed comfort and cleanliness.
Amenities
8.4
Facilities are adequate, but missing some amenities like a coffee machine affected the overall satisfaction.
Value for Money
8.9
Generally good value, although some reviews mentioned unexpected extra charges.
Food and Beverage
7.9
Breakfast was noted as expensive, and self-catering was preferred by some guests.
Overall Experience
9
Overall a satisfactory stay with both positive and negative aspects, balancing out to an acceptable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:46

Property Description

Convenient Location
Located just a 2-minute walk from Chatswood Westfield, Quest Chatswood offers self-contained apartments, making it the perfect choice for both leisure and business travelers.

Modern Amenities
Guests can take advantage of the fitness centre, on-site parking, air-conditioned apartments with flat-screen TVs, and fully equipped kitchens in the one-bedroom apartments.

Business and Leisure Facilities
With conference facilities available on-site and proximity to Chatswood Train Station and Sydney CBD, Quest Chatswood caters to all your needs, whether you're in town for work or relaxation.

Book your stay at Quest Chatswood now to experience comfort and convenience in the heart of Sydney.

Important information:

Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 5 per person per night when using an available cot.
    People 2 years old and over stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1316 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 9
P
paul • solo_traveller • au
10
2026-03-13 • via Nuitee
P
Peter • solo_traveller • au
10
Very convenient!
Pros:

Location

Cons:

Nothing

2026-03-10 • via Nuitee
J
Jaikumar • solo_traveller • in
8
2026-03-10 • via Nuitee
C
Casey Kelly • family_with_children • au
9
Central to everything
Pros:

Great location, close to Westfield, great restaurants and the Metro rail line.

Cons:

Gym hours, opens at 7am as you go through reception. Need to he able to access for the early risers.

2026-03-10 • via Nuitee
W
Wilhelmina • extended_group • au
10
2026-03-09 • via Nuitee
M
Ming Shing Justin • solo_traveller • hk
9
2026-03-08 • via Nuitee
D
David • family_with_children • au
10
2026-03-08 • via Nuitee
D
David • solo_traveller • au
9
.
Pros:

.

Cons:

.

2026-03-07 • via Nuitee
T
TRACEY • solo_traveller • au
10
A great place to stay!!
Pros:

Location was fantastic and staff very helpful

Cons:

Nothing

2026-03-07 • via Nuitee
E
ELAINE • family_with_children • gb
9
Pros:

Staff, facilities, in the room, location - local area has a lot of shops and restaurants and is well connected to the city by public transport.

Cons:

Beds a bit uncomfortable for a longer stay.

2026-03-03 • via Nuitee
J
Jackie • couple • nz
10
Pros:

Location was central to everything. Close to shopping centre and train station

2026-03-03 • via Nuitee
A
Aleki • solo_traveller • au
8
Great stay, Definitely coming back
Pros:

Great location

Cons:

comfort

2026-03-03 • via Nuitee
G
glenn • couple • au
8
2026-03-02 • via Nuitee
T
Tiarna • couple • au
10
2026-03-01 • via Nuitee
R
rakesh • solo_traveller • au
10
2026-02-28 • via Nuitee
S
Suki • couple • au
3
Didn’t have a good sleep because of the noise
Pros:

The location is great. Easy to the main shopping centres and restaurants within walking distance.

Cons:

- Noise from the exhaust fan of the building even though the air con is a seperate one in the room, and the noise drives people nuts, couldn’t get to sleep. Not sure if only the room I booked or all the rooms got this noise.
- Exhaust fan in the bathroom was located exactly above your head when sitting the loop, no way to turn it off.
- Not enough power to bump the shower head in the bathroom
- Dusty on the shelf where toilet paper is placed

2026-02-28 • via Nuitee
T
Trevor • solo_traveller • au
9
Great room, cleanliness and location
Pros:

able to extend checkout complimentary.

Cons:

N/A

2026-02-27 • via Nuitee
M
Maureen • solo_traveller • au
7
convenience
Pros:

convenience

Cons:

none

2026-02-26 • via Nuitee
M
Matthew • couple • au
10
2026-02-25 • via Nuitee
M
Maria Eugenia • couple • ar
10
Vacaciones en chatswood
Pros:

Excelente ubicación en el centro comercial y a 500 metros de la estación y colectivos
Todo nuevo, cocina completa, baño completo con shampoo crema enjuague y jabón. Recambio de tohallas muy frecuente y de basura a diario. Las maids muy atentas igual que en el mostrador

Cons:

No me ayudaron al momento de no recibir una compra on line
Omití colocar número de unit por lo que se llevaron de vuelta el paquete.
Pedí ayuda pero no me la dieron

2026-02-24 • via Nuitee