Quest Chermside on Playfield

Hotels
Quest Apartment Hotels
8.8 (1611 reviews)
38-40 Playfield Street , Brisbane , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Grocery deliveries
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and tidy rooms
Cons:
Issues with cleanliness
Room service not available
Some amenities missing

Categories

Cleanliness
8.3
Some concerns about the cleanliness of the pillows and fold-out bed.
Service
9.3
Staff were generally described as friendly and helpful.
Location
9.8
Many reviews praised the location's proximity to shopping and the airport.
Room Quality
8.3
Issues raised about room service and bed cleanliness.
Amenities
8.8
Positive comments about gym and included breakfast, but some mentioned missing breakfast options.
Value for Money
8.8
Generally viewed as a fair price for the services provided.
Food and Beverage
8.3
Concerns about the availability of breakfast options.
Overall Experience
8.8
Overall happy but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:42

Property Description

Luxurious Accommodation: Quest Chermside on Playfield offers 6 levels of superbly furnished, fully-equipped serviced apartments just minutes from key locations in Brisbane.

Variety of Apartments: Choose from a range of studio, one and two bedroom serviced apartments with modern amenities like kitchen and laundry facilities, separate living/dining area, LED TV, WiFi, and satellite TV.

Convenient Facilities: Enjoy the convenience of car parking (subject to availability), a fitness centre, and conference room facilities during your stay.

Book your stay at Quest Chermside on Playfield for a luxurious and convenient experience in Brisbane!

Important information:

Please note that there is a 1% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 2.05% charge when you pay with an American Express credit card.
Please note that there is a 2.9% charge when you pay with a Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1611 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
K
Katrina family_with_children au
9
2026-02-13 via Nuitee
A
Alec family_with_children au
6
Pros:

Close to shopping and the like.

Cons:

Bit old and outdated. Room would not be suitable for people with disabilities due to shower over bath with a higher than average step up.

2026-02-13 via Nuitee
J
Jen extended_group sb
10
2026-02-13 via Nuitee
B
Brendan solo_traveller au
6
2026-02-13 via Nuitee
J
Jan family_with_children au
10
Pros:

Fabulous, helpful staff. Lovely spacious rooms/units. Perfect place to stay by yourself, as a couple or family.

Cons:

Nothing. All was great.

2026-02-12 via Nuitee
J
Jianyao solo_traveller cn
9
2026-02-11 via Nuitee
J
Jennifer solo_traveller au
10
2026-02-11 via Nuitee
A
Alex solo_traveller au
8
2026-02-10 via Nuitee
J
jenna family_with_children nc
9
2026-02-08 via Nuitee
B
Bryan couple au
9
Great short stay at Chermside
Pros:

Very comfortable apartment on 5th floor with fully equipped kitchen fitted with quality items. A short walk to Westfield Chermside for Coles and all other specialty shops.

Cons:

Everything was top notch except for the wifi which often dropped out and sometimes low strength.

2026-01-31 via Nuitee
J
Jeni couple au
10
A brief stay this time but will definitely be back again for longer.
Pros:

Well set out and very comfortable.

Cons:

The parking was very tight and some other guests clearly can’t park very well.

2026-01-30 via Nuitee
L
Leanne family_with_children au
10
Pros:

Location, comfort and cleanliness

Cons:

Price was a bit high

2026-01-29 via Nuitee
R
Robin solo_traveller au
9
Convenient location and clean room.
Pros:

that continental breakfast is provided as part of the stay.

Cons:

Would love the breakfast to be served a little earlier than 7am.

2026-01-27 via Nuitee
C
Cynthia solo_traveller au
10
2026-01-26 via Nuitee
S
Simon solo_traveller au
6
Great location would stay again
Pros:

Great location, very convenient. Free coffee in the morning was great.

Cons:

Pillows were uncomfortable. Only one card for the room was annoying and controlling the temperature in my room was difficult as it turns off when you leave the room, when I returned it was stuffy and smelt strange

2026-01-25 via Nuitee
J
Jenny family_with_children nc
9
Pros:

Super agréable et super bien placé

Cons:

Ras

2026-01-24 via Nuitee
B
BIMROSE extended_group au
9
Nicest place
Pros:

Large
Clean
Comfortable

Cons:

Easy

2026-01-24 via Nuitee
C
Carla couple au
10
The perfect place to stay so you can shop til you drop!
Pros:

The location was great, nice and quiet but also could walk down a little side lane to the big Chermside shopping centre. All the facilities were great and the staff were so very friendly!

Cons:

The room was slightly bright for my liking even with the curtain drawn, but I had an eye mask so it was all good.

2026-01-21 via Nuitee
D
Daria family_with_children au
8
2026-01-20 via Nuitee
H
Hanson couple nr
10
Great
Pros:

Close to the shopping mall

Cons:

None

2026-01-20 via Nuitee