Quest Chermside on Playfield

Hotels
Quest Apartment Hotels
8.8 (1646 reviews)
38-40 Playfield Street , Brisbane , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Grocery deliveries
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and tidy rooms
Cons:
Issues with cleanliness
Room service not available
Some amenities missing

Categories

Cleanliness
8.3
Some concerns about the cleanliness of the pillows and fold-out bed.
Service
9.3
Staff were generally described as friendly and helpful.
Location
9.8
Many reviews praised the location's proximity to shopping and the airport.
Room Quality
8.3
Issues raised about room service and bed cleanliness.
Amenities
8.8
Positive comments about gym and included breakfast, but some mentioned missing breakfast options.
Value for Money
8.8
Generally viewed as a fair price for the services provided.
Food and Beverage
8.3
Concerns about the availability of breakfast options.
Overall Experience
8.8
Overall happy but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:42

Property Description

Luxurious Accommodation: Quest Chermside on Playfield offers 6 levels of superbly furnished, fully-equipped serviced apartments just minutes from key locations in Brisbane.

Variety of Apartments: Choose from a range of studio, one and two bedroom serviced apartments with modern amenities like kitchen and laundry facilities, separate living/dining area, LED TV, WiFi, and satellite TV.

Convenient Facilities: Enjoy the convenience of car parking (subject to availability), a fitness centre, and conference room facilities during your stay.

Book your stay at Quest Chermside on Playfield for a luxurious and convenient experience in Brisbane!

Important information:

Please note that there is a 1% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 2.05% charge when you pay with an American Express credit card.
Please note that there is a 2.9% charge when you pay with a Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1646 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
S
Sharon family_with_children au
10
2026-03-14 via Nuitee
V
valerie solo_traveller nc
8
Pros:

I asked to send parcels to the hotel before my arrival and they immediately agreed and it was waiting for me on arrival. Easy and staff super nice. Great service. The hotel is located next to a large shopping center which is great. Pratical system to call for a cab even when reception is closed

2026-03-14 via Nuitee
L
Lentswe couple au
10
2026-03-13 via Nuitee
F
Fiona extended_group au
9
2026-03-13 via Nuitee
S
Shamayne couple au
8
2026-03-13 via Nuitee
S
Suzanne couple au
8
Overall the stay was pleasant and we were happy with the amenities
Pros:

Location was handy to public transport into Suncorp Stadium.
The apartment was clean and comfortable.

Cons:

There was a strong odour in the bathroom. The floor waste drain appeared to be completely dry thus letting the smell penetrate the room.

2026-03-13 via Nuitee
S
Stephen solo_traveller au
10
2026-03-12 via Nuitee
G
Grasso couple au
10
Great staff easy access to everything l needed
Pros:

Easy to get to my appointment

2026-03-12 via Nuitee
C
chris solo_traveller au
9
2026-03-11 via Nuitee
J
Jessica Jasmine Andoiye family_with_children pg
10
Pros:

Location

2026-03-11 via Nuitee
L
Leaona family_with_children au
10
2026-03-11 via Nuitee
S
Skye solo_traveller au
8
2026-03-10 via Nuitee
T
Terence couple au
8
Very impressed .shame about the terrible Taxi service
Pros:

NA

Cons:

Have reception open until midnight

2026-03-10 via Nuitee
J
Jessica family_with_children au
6
Pros:

Good location for accessing shops and getting around. Staff were lovely.

Cons:

Parking could be an issue depending on when you arrive or how booked out the apartments are. If you arrive and there is no parking available in the underground carpark then your alternative is street parking which is also very limited.

2026-03-09 via Nuitee
L
Letitia extended_group au
8
2026-03-09 via Nuitee
B
Bernadette solo_traveller au
10
2026-03-08 via Nuitee
T
Tony couple au
9
Very nice, would recommend highly.
Pros:

Location

2026-03-08 via Nuitee
S
Susan family_with_children au
9
2026-03-08 via Nuitee
M
Mitchell couple au
8
2026-03-07 via Nuitee
J
Jade couple au
8
2026-03-06 via Nuitee