Quest Chermside on Playfield

Hotels
Quest Apartment Hotels
8.8 (1821 reviews)
38-40 Playfield Street , Brisbane , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and tidy rooms
Cons:
Issues with cleanliness
Room service not available
Some amenities missing

Categories

Cleanliness
8.3
Some concerns about the cleanliness of the pillows and fold-out bed.
Service
9.3
Staff were generally described as friendly and helpful.
Location
9.8
Many reviews praised the location's proximity to shopping and the airport.
Room Quality
8.3
Issues raised about room service and bed cleanliness.
Amenities
8.8
Positive comments about gym and included breakfast, but some mentioned missing breakfast options.
Value for Money
8.8
Generally viewed as a fair price for the services provided.
Food and Beverage
8.3
Concerns about the availability of breakfast options.
Overall Experience
8.8
Overall happy but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:42

Property Description

Luxurious Accommodation: Quest Chermside on Playfield offers 6 levels of superbly furnished, fully-equipped serviced apartments just minutes from key locations in Brisbane.

Variety of Apartments: Choose from a range of studio, one and two bedroom serviced apartments with modern amenities like kitchen and laundry facilities, separate living/dining area, LED TV, WiFi, and satellite TV.

Convenient Facilities: Enjoy the convenience of car parking (subject to availability), a fitness centre, and conference room facilities during your stay.

Book your stay at Quest Chermside on Playfield for a luxurious and convenient experience in Brisbane!

Important information:

Please note that there is a 1% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 2.05% charge when you pay with an American Express credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1821 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
P
Pam solo_traveller au
8
2026-06-02 via Nuitee
N
Nicole solo_traveller nz
10
Pros:

Location. Right next to Chermside Westfield

Cons:

Sofa bed was hard to fold away but staff were happy to assist

2026-06-02 via Nuitee
M
Mark solo_traveller au
3
Average
Pros:

Met my needs

Cons:

The room smelt of body odour and I picked up tinea from the shower.

2026-06-01 via Nuitee
T
Tania couple au
10
Pros:

Great accomodation and location. We are already planning our next stay!

2026-06-01 via Nuitee
A
Allan family_with_children au
10
Very enjoyable and made our stay stress free. Very happy.
Pros:

Staff very friendly and accommodating. Room as excellent for me and my 2 teenage boys. awesome for downtime and right next to a major shopping Centre, with entertainment and great food. Definitely will be staying again! Thanks team at the quest Chermside on playfield.

2026-06-01 via Nuitee
T
Teresa couple au
10
Great location.
Pros:

Kitchenette is great. Close to shopping.

2026-05-31 via Nuitee
C
charles couple nc
9
Impeccable
Pros:

Pour une arrivée en fin de journée sur brisbane très bon emplacement près d’un westfield avec des restaurants ouverts tard. La chambre spacieuse, bonne literie, accueil sympathique

Cons:

Un petit bémol une seule lampe de chevet, gênant pour ceux qui aiment lire le soir

2026-05-31 via Nuitee
A
Anita solo_traveller au
8
2026-05-30 via Nuitee
R
Rachel family_with_children au
5
2026-05-30 via Nuitee
S
Sally solo_traveller au
9
2026-05-29 via Nuitee
N
Natalie couple au
9
2026-05-29 via Nuitee
S
Steven solo_traveller au
8
2026-05-28 via Nuitee
C
CRAIG couple au
10
2026-05-27 via Nuitee
H
Helen solo_traveller au
9
2026-05-27 via Nuitee
D
Desley couple au
8
Pros:

Clean and comfortable close to shopping

2026-05-27 via Nuitee
M
Michael couple au
10
2026-05-26 via Nuitee
M
Mitchell family_with_children au
9
Clean, comfortable, accessible and affordable. Good value for money.
Pros:

The apartment was so well maintained and equipped. It had everything we needed for a four-night stay. Extra pillows and towels and immaculately clean (and I'm a clean freak!). I like that the reception desk was staffed by friendly, helpful and approachable people. I love the taxi call button! I was a little stressed as to how easy it would be to get a Taxi to the airport on a Monday morning. The staff assured me that the taxi button would be very responsive. YES! 10 min later a Taxi came to pick me up! Such a sensible idea.

Cons:

It was annoying that the TV in in the main bedroom of 103, wasn't working (sorry I forgot to tell reception staff about that). I didn't like that for a 4-night stay there was one dishwasher tablet and one sachet of dish liquid. This meant that we had to seek out more, as it wasn't replaced the next day, by housekeeping, as we expected it would be. I was annoyed that there was not a recyclable bin/tub in the apartment for cans, bottles and paper. We created our own from a paper shopping bag. But then we couldn't find a recycle bin outside, or in the carport/garage! Don't put up signs in the bathroom saying Quest is environmentally conscious, so guests, please reduce your clean towel requests, if the apartment doesn't actively encourage recycling!

2026-05-26 via Nuitee
D
donna couple au
8
2026-05-24 via Nuitee
K
Kerrie couple au
9
2026-05-24 via Nuitee
F
Frank couple au
10
2026-05-23 via Nuitee