Deep Hotel

Hotels
6.1 (16 reviews)
Camels Back Road , Mussoorie , IN

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Children allowed

Facilities

WiFi available
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Airport shuttle
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Quick booking process

Categories

Cleanliness
5.56
No specific sentiment mentioned, however, standard quality for this hotel tier.
Service
7.03
The quick booking process by Sushma was highlighted positively.
Location
7.57
Best part was the location.
Room Quality
5.52
Standard quality for this hotel tier.
Amenities
5.55
Standard quality for this hotel tier.
Value for Money
6.01
Standard quality for this hotel tier.
Food and Beverage
5.56
Standard quality for this hotel tier.
Overall Experience
6.03
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:12

Property Description

Scenic Terrace Views
Enjoy breathtaking views of Mussoorie from the comfort of your own private terrace at Deep Hotel.

Convenient Location
Explore popular attractions such as Gun Hill Point, Camel's Back Road, and more, all just a stone's throw away from the property.

Modern Amenities
Relax and unwind with 24-hour room service, complimentary Wi-Fi, and efficient airport transfers available at your convenience.

Experience the best of Mussoorie at Deep Hotel. Book your stay now for a memorable vacation.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.1
Based on 16 reviews
Cleanliness: 5.56
Service: 7.03
Location: 7.57
Room Quality: 5.52
Amenities: 5.55
Value for Money: 6.01
Food and Beverage: 5.56
Overall Experience: 6.03
A
Aabha • couple • in
1
Pros:

the property is not clean at all

2026-11-03 • via Nuitee
V
Vijay • extended_group • in
9
2026-10-29 • via Nuitee
R
Rajput • couple • in
10
2026-10-22 • via Nuitee
K
KHAN AMADUR • family_with_children • in
3
Unpleasant considering the unhygienic conditions, staff behavior but the views were excellent.
Pros:

Breakfast was not included in the room rent. We just ordered tea and coffee as the kitchen starts at 8:00 a.m. only, which is too late for early risers. There were cockroaches in the room, so we did not order any food as the kitchen hygiene could only be imagined. The views from the room were excellent. I booked non-view rooms, but they gave me hill-view rooms without any extra charge. These were the good points about the hotel. Another good thing is that the hotel is 200-300m from the mall road.

Cons:

The rooms were smelly, the bedsheets and pillow covers were dirty and used. The room reeked of foul odour. Even the floors were covered with thick layers of dust. The entire corridor reeked of rotten wood and dirty laundry. The towels were dirty as well. They should be penalized for keeping such poorly maintained rooms and harassing the customers.
The room rent of 2500 plus gst was not worth such a poorly kept hotel. They should charge 400-500 only just like any low-end hotel.
The staff was also rude and unfriendly. They did not apologize or show any remorse for their mistreatment of customers. Even upon request to change the bedsheets, the hotel boy turned up with even dirtier bedsheet, which he pulled up from the used laundry bundle. It should be debarred and delisted from booking.com as the majority of the reviews were extremely bad.

2026-10-21 • via Nuitee
M
Mohd shamshad • family_with_children • in
1
2026-08-25 • via Nuitee
K
Khanna • solo_traveller • in
10
2026-07-10 • via Nuitee
Y
Yadav • extended_group • in
1
Koi mat jao
Pros:

Bahut hi bura experience

Cons:

Service counter per baithe logo ka behaviour rude bath karni ki tameez nahi

2026-06-24 • via Nuitee
P
Pradeep • extended_group • in
1
2026-06-11 • via Nuitee
R
Rajeshwar • family_with_children • in
9
2026-04-12 • via Nuitee
M
Mahajan • extended_group • au
1
Really really bad experience.
Pros:

Nothing! The property was at pathetic state. Really Bad smell, unhygienic rooms, bed and bathroom.

Cons:

Everything! The property is not suitable for anyone especially for family. Room floor and bathroom was dirty, and had a very bad odour.

2026-02-08 • via Nuitee
G
Goyal • extended_group • in
2
There are 200 hotels on mall road. Book somewhere else.
Pros:

The kitchen and food was good.

Cons:

The housekeeping was horrible. Torn pillow covers, used and dirty quill covers and bedshy. Big fat spider in the room. They did not even keep a soap in the washroom and when I complained they took it so lightly like it doesn't matter. No soap, towel was provided. We had to ask for everything. Horrible stay.

2026-01-04 • via Nuitee
S
Sutradhar • solo_traveller • in
5
2025-12-06 • via Nuitee
K
Khandelwal • couple • in
7
2025-11-16 • via Nuitee
A
Ashish • couple • in
3
2025-10-27 • via Nuitee
C
Chilwal • couple • in
9
Easy and quick
Pros:

Best part was the location and the quick booking process by Sushma

2025-08-31 • via Nuitee
K
Komal • family with young children • in
1
Bad
2025-06-11 • via Nuitee
M
Mohammad • with friends • in
6
Everything was good except that cap wala person. He needs to learn some manners.
Cons:

All the facilities were okay except they didn’t provide us with slippers even after asking and the cap person who sits in the reception doesn’t have manners to talk to his customers.

2024-12-13 • via Nuitee
A
Ali • young couple • in
7
Good
2024-09-26 • via Nuitee
P
Praveen • review category business travellers • in
3
Poor
Pros:

Staff was not cordial . Linen and towels and pillows were very very dirty .

2024-05-28 • via Nuitee
S
Sidharth • review category business travellers • in
9
Superb
Pros:

Great location great view

Cons:

Little bit focus more on cleanliness

2024-02-08 • via Nuitee