Serata Hotel

Hotels
9.1 (820 reviews)
Av. Litério Grecco, 78, Bairro Brasilândia , Fernandópolis , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Conforto
Atendimento
Café da manhã
Cons:
Limpeza da piscina
Check-in demorado
Poucas opções de jantar

Categories

Cleanliness
8.49
Several complaints about cleanliness, particularly regarding the pool area and the lack of attention to detail in maintaining common areas.
Service
9.46
Positive remarks on the staff's friendliness and responsiveness, despite some criticisms during check-in.
Location
9.5
Well-reviewed for its good location, close to various amenities.
Room Quality
8.95
Generally favorable comments, but some concerns about air conditioning and noise levels.
Amenities
8.48
Some issues reported with pool cleanliness and limited options for dining at the hotel.
Value for Money
9.44
Guests feel they received good value for the price, especially regarding breakfast.
Food and Beverage
8.99
Breakfast praised for quality, but concerns about limited dinner options.
Overall Experience
9.46
Most reviews indicate a positive overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 13:33

Property Description

Luxurious Accommodation
Experience comfort and style at Serata Hotel in Fernandópolis. Our rooms feature modern amenities such as air conditioning, flat-screen TVs, and minibars, ensuring a relaxing stay.

Convenient Facilities
From a 24-hour front desk to business facilities, we have everything you need for a seamless stay. Take advantage of our laundry service and shared lounge area for added convenience.

Relaxation and Entertainment
Unwind by the outdoor pool or enjoy a drink at the bar. With free WiFi access and a daily continental breakfast, Serata Hotel offers the perfect blend of relaxation and entertainment.

Book your stay at Serata Hotel now and indulge in a truly unforgettable experience.

Important information:

Please note that drinks purchased outside the hotel are not allowed at the poolside bar. If there is consumption, a fee will be charged and released in your apartment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 7 years old stay for free when using an available extra bed.
    People 8 years old and over stay for R$ 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 820 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.48
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.46
B
Breno • solo_traveller • br
10
2026-05-11 • via Nuitee
L
Leonardo • solo_traveller • br
10
2026-05-10 • via Nuitee
A
Adelino • solo_traveller • br
10
Hotel top
Pros:

UP grade maravilhoso

Cons:

Tudo perfeito

2026-05-08 • via Nuitee
A
Andréa Novais • solo_traveller • br
9
Pros:

Gosto muito do hotel, dos quartos, a cama é maravilhosa, o chuveiro tambwm é ótimo e os pratos do restaurante são deliciosos!

Cons:

A inflexibilização da recepção, pois, cheguei as 12:30 e para poder entrar no quarto queriam cobrar meia pensão, antes mesmo de verificar se o quarto estava disponível.

2026-05-07 • via Nuitee
T
Thais fernanda • extended_group • br
10
2026-05-05 • via Nuitee
N
Nathália • couple • br
10
Muito boa
Pros:

Café da manhã ótimo. O atendimento tbm.

Cons:

Eu gostei de tudo, mas queria que tivesse um cobertor a mais.

2026-05-03 • via Nuitee
J
Jhone • couple • br
8
2026-04-27 • via Nuitee
• couple • br
10
2026-04-27 • via Nuitee
S
Stocler • solo_traveller • br
8
2026-04-26 • via Nuitee
A
Antonio • solo_traveller • br
10
Voltarei sempre que estiver na região.
Pros:

Tudo. Excelente custo benefício.

2026-04-21 • via Nuitee
A
Alexandre • couple • br
8
2026-04-15 • via Nuitee
S
Simone Aparecida Santana Esgalha • solo_traveller • br
10
2026-04-13 • via Nuitee
B
Beatriz Terezinha • extended_group • br
10
estadia agradável, com conforto e bom atendimento
Pros:

muito bom, com bastante opções e amamos os bolos

Cons:

no nosso caso, o que não gostamos foi a localização, dificil acesso partindo dos bairros da cidade

2026-04-08 • via Nuitee
M
Marcos • solo_traveller • br
8
Tranquila e satisfatória
Pros:

Localização fácil , Cama boa e da limpeza

Cons:

Não tem cofre

2026-04-07 • via Nuitee
J
José Ricardo • solo_traveller • br
7
boa
Pros:

cortesia da equipe de atendimento e limpeza do banheiro

Cons:

Achei o colchão mole.

2026-04-06 • via Nuitee
D
Derossi • family_with_children • br
10
2026-04-04 • via Nuitee
P
Pedro • extended_group • br
10
Foi uma excelente estadia, certeza que retornaremos
Pros:

Do café da manhã, academia e localização

Cons:

De não ficar no hotel de férias

2026-03-20 • via Nuitee
A
Antonio • solo_traveller • br
10
2026-03-19 • via Nuitee
V
Verónica • family_with_children • ar
10
2026-03-19 • via Nuitee
J
João Roberto • solo_traveller • br
10
2026-03-15 • via Nuitee