The Cliff Hotel

Hotels
9.4 (164 reviews)
West End Road , Negril , jm

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Peaceful location
Beautiful property
Helpful staff
Delicious food

Categories

Cleanliness
9.24
No specific sentiment mentioned; assumed standard quality for this hotel tier.
Service
9.71
Staff are helpful and friendly, providing excellent service.
Location
9.75
Quiet, peaceful location further up from the beach; beautiful property.
Room Quality
9.2
High comfort with great beds and pillows.
Amenities
9.23
Spa services and unique property layout enhance the experience.
Value for Money
9.19
Good portion sizes and quality of food justify the cost.
Food and Beverage
9.24
Local Jamaican breakfast was a highlight; restaurant dishes were tasty.
Overall Experience
9.61
The stay was exceptional, and guests expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 07:49

Property Description

Luxurious Accommodation with Stunning Views

Spa, Pool, and Dining Experience
Indulge in relaxation at the spa, take a refreshing dip in the outdoor pool, and savor delicious meals at the on-site restaurant.

Exciting Activities and Services
From water sports facilities to billiards and darts, there are plenty of activities to keep you entertained. Enjoy the convenience of car hire, 24-hour front desk, and concierge service.

Book your stay at The Cliff Hotel in Negril now to experience luxury and comfort by the Caribbean Sea.

Important information:

Payment before arrival via credit card is required.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MBJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 13 years old and over stay for US$100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 164 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
B
Bondt solo_traveller lu
8
Relaxing place
Pros:

Great place to relax. Everything was good.

Cons:

Please note that there is no beach at this hotel.

2025-12-26 via Nuitee
N
Natty family_with_children gb
8
Perfect stay for peace and island vibes
Pros:

Quiet, peaceful location further up from the 7 mile beach. Note that this is a cliff location, not on the beach - however it doesnt take away from the beautiful property - the photos don’t do it justice. Local Jamaican breakfast was the highlight for us. As we had a car we were able to easily get to the sister hotel on the beach. Enjoyed our time so much we ended up extending. Thank you to all the staff!! We left a few days before the hurricane and hope everyone is ok!! We will be back!!

2025-11-08 via Nuitee
S
Stephanie partner
8
Pros:

The property is stunning and the staff is some of the friendliest I’ve met. It’s super quiet so if you’re looking to relax this is definitely the place for you. The chef was outstanding some of the best food we’ve had in Jamaica. Spa services were all good. My only criticism is that the price for food is a bit high and they will charge you for every glass of ice tea or whatever non alcoholic beverages you are drinking. It made a high end stay into a super expensive stay.

2025-10-07 via Nuitee
F
Farhad partner
10
Pros:

Fantastic property and rooms. Very friendly staff, good parking situation. A little further away from central Negril, and no beach access, but Seven Mile is reachable by car. Must be top notch and packed in the busy season. Would stay again.

2025-09-24 via Nuitee
M
Michael partner
10
Pros:

Excellent stay, would recommend 10/10
Calm and peaceful

2025-08-26 via Nuitee
A
Allison
10
Pros:

We stayed at the Cliff Hotel for 4 nights recently and really enjoyed out visit. The property is extremely unique-taking advantage of the beautiful natural landscape on the coastline to enhance the guests' use of the water and land. We saw dolphins and a ray right out front and the sunsets were spectacular. Jumping off the cliff was a real treat and the snorkelling out front was satisfying. The staff are helpful and friendly and we felt well taken care of. The property is quiet and serene, so if you want a party scene go somewhere else. The ladies at the spa are well trained and provide very good treatments. The dishes in restaurant were tasty and portions were reasonable. Yes, of course we will return. Thank you Cliff Hotel Staff!

2025-08-10 via Nuitee
K
Kathryn
10
Pros:

Great place.

2025-07-14 via Nuitee
G
Gilberto family_with_children br
10
Foi uma ótima escolha, estávamos procurando uma experiência e encontramos.
Pros:

A localização, arquitetura, gostamos de tudo, a cama e travesseiros são ótimos.

2025-07-11 via Nuitee
K
Kerby young couple gb
10
Exceptional
Pros:

There was this sense of

2025-06-12 via Nuitee
P
Peter family
8
Pros:

Pool closed for maintenance

2025-06-01 via Nuitee
P
Pauline family
10
Pros:

Small cozy upscale hotel. I loved it. Staff always polite with a smile. Excellent and I will definitely book again

2025-04-17 via Nuitee
C
Coleen young couple us
8
Beautiful property, clean pool, fun activities and friendly staff.
Pros:

The dinner menu needed variety after a few options and better desserts that meet the price point.

2025-04-13 via Nuitee
D
Dan young couple gb
9
Fantastic, relaxing luxury.
Pros:

Stunning place, gives solid White Lotus vibes.
Amazing rooms, impressive main building, lovely (multiple) swimming pools, with many more places to sunbathe than there were guests.
Astonishingly comfortable (and huge) bed. Ruthless air conditioning if you want it ;)
The view from the seaside bar is something that doesn't get old - endless Caribbean sea, mixture of fishing & sailing boats and lots of seabirds.
There are a couple of nearby hotels with exceptional restaurants if you get bored of the one in the hotel.

Cons:

Not much variety in the restaurant if you're staying for a week.
The meal packages are deeply confusing (e.g. there's a lot not included in the breakfast deal) and not great value vs a la carte.
That's about it, everything else is lovely.

2025-04-01 via Nuitee
S
Simon young couple gb
10
Great hotel, stunning location and very quiet
Pros:

Really nice hotel, the place was supposedly full but you’d never know! Felt like we were the only guests there. V peaceful. Staff attentive, pool great (and empty!), only had a few meals in but they were v nice.

Cons:

Not a lot!

2025-02-27 via Nuitee
J
Jerome partner
10
Pros:

Excellent getaway for my wife and I. The restaurant is excellent and we enjoyed many different breakfast, lunch and dinner experiences. They had top notch bartenders and we recommend the swim up pool bar with Dino and LT.

We already plan on coming back and bringing friends. This is the best place to stay in Negril!

2025-02-26 via Nuitee
S
Snezana partner
10
Pros:

Swimming in the ocean without the hassle of sand everywhere

2025-02-02 via Nuitee
K
Kellie partner
10
Pros:

Its a lovely, peaceful place to stay in Jamaica. Rooms are comfortable all with a water view. Restaurant is excellent. Staff are friendly and resourceful. Looking forward to our third visit next year.

2025-02-01 via Nuitee
C
Camille
10
Pros:

Exceptional!

2025-01-22 via Nuitee
K
Kadia family
8
Pros:

The food could be a little more authentic. But everything else was great. Maybe also advise your guests the service charge on every bill is the tip given to the staff so that your guest does not feel obligated to tip on every bill.

2025-01-13 via Nuitee
V
Verified traveler
10
Wonderful stay at The Cliff
Pros:

Our 2nd stay at The Cliff was as expected, fantastic! This was the perfect place for the 2 of us to getaway so we could relax and enjoy our 25th anniversary. The spacious, comfortable room and more than adequate bathroom were perfect. Water pressure and temperature were excellent every day and the air conditioning units in both the bedroom and living room were ideal. The staff was always welcoming and willing to assist with any and every request. Bartender LT and dining room attendant Romona really went above and beyond for us. The New Year’s Eve party and fireworks display were such a great time. Looking forward to our 3rd visit.

2025-01-06 via Nuitee