a&o Köln Hauptbahnhof

Hotels
•
A&O Hotels & Hostels
7.2 (1175 reviews)
Ursulaplatz 10-12 , Cologne , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Family rooms
Pets allowed
Packed lunches
Non-smoking throughout
Public transport tickets
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Conveniently located
Cons:
Cleanliness issues
Room maintenance problems
Limited amenities

Categories

Cleanliness
5.53
Several reviews mentioned issues like unclean bathrooms and overall lack of cleanliness.
Service
8.5
Most reviews highlighted friendly and helpful staff.
Location
8.54
The hotel's location was frequently praised as convenient and accessible.
Room Quality
6.49
Issues with room quality were noted, including old furnishings and maintenance problems.
Amenities
6.02
Some amenities were lacking or below expectations as mentioned in various reviews.
Value for Money
6.98
Guests felt the price did not align with the quality provided by the hotel.
Food and Beverage
7.03
The breakfast selection was limited according to some reviews.
Overall Experience
8.5
Despite the negatives, guests enjoyed their stay and felt it was generally worth it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:52

Property Description

Prime Location near Attractions
Located just 100 metres from the Church of St. Ursula, a&o Köln Hauptbahnhof offers a convenient stay close to Cologne Cathedral and Ursulaplatz Square.

Comfortable Rooms with Views
The hotel provides spacious and brightly decorated rooms, most with views of the picturesque Ursulaplatz Square and the Church of St. Ursula. Each room is equipped with a TV and a private bathroom.

Convenient Amenities
Guests can enjoy free Wi-Fi, a 24-hour reception, underground parking, and a delicious buffet breakfast served in a classical-style breakfast room. The lobby and bar also offer satellite TV with various sports channels for entertainment.

Book now for a delightful stay at a&o Köln Hauptbahnhof!

Important information:

Please note that pets are only allowed in private rooms like single & twin room. Pets are not allowed in shared dorms.

When a booking is made for more than 9 people per reservation, different payment and cancelation policies may apply.

The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast to a 50% discounted rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 1175 reviews
Cleanliness: 5.53
Service: 8.5
Location: 8.54
Room Quality: 6.49
Amenities: 6.02
Value for Money: 6.98
Food and Beverage: 7.03
Overall Experience: 8.5
G
Gabi • solo_traveller • de
8
Pros:

Sehr freundliches Personal, freie Getränke antialkoholisch, Aufenthaltsräume, tolle Lage

Cons:

Bad in die Jahre gekommen

2026-02-14 • via Nuitee
A
Annett • family_with_children • de
8
Pros:

Sehr nettes Personal

Cons:

Bad ist in keinem guten und sauberen Zustand...Toilette extrem verdreckt

2026-02-12 • via Nuitee
S
Shakhmardanova • couple • ua
10
2026-02-11 • via Nuitee
M
Manja • family_with_children • de
9
Gutes Hotel
Pros:

Das Personal war unfassbar nett. Wir haben auf den Matratzen sehr gut schlafen können. Das Zimmer war sehr sauber und die Lage des Hotels ist perfekt.

Cons:

Es gab NICHTS, GAR NICHTS zu meckern.

2026-02-11 • via Nuitee
E
Eric • family_with_children • de
8
Pros:

Sehr nettes Personal

2026-02-10 • via Nuitee
M
Maarten • solo_traveller • de
8
2026-01-30 • via Nuitee
A
Ahmet Selim • couple • tr
8
Awesome
Pros:

Tesis çok güzel çalışanlar tunuslu erkek resepsiyonist çok ilgili ve nazikti çok güzel ilgilendi odalar geniş bir daha gelsem bir daha kalırım

Cons:

Eksik yönü banyoda az olacak seviyede kıl olması ve terlik olmaması

2026-01-27 • via Nuitee
H
Hildegunde • family_with_children • de
10
Pros:

Sehr freundlich, zentrale Lage Nähe Bahnhof, sauber

2026-01-26 • via Nuitee
E
Emre Soner • couple • tr
8
2026-01-25 • via Nuitee
Y
YU • family_with_children • kr
7
2026-01-22 • via Nuitee
A
Ana Martin • solo_traveller • pt
10
2026-01-22 • via Nuitee
D
Daniel • family_with_children • nl
3
Was not as excpected !
Pros:

The place is in the center and the access to the city is easy ! Room size is good ! The reception staff was welcoming us in a great way with a smile !

Cons:

The security issue was not well ! We didn’t slept all night long because there was a fight between two persons inside of their own room and in the corridor ! One of them he was in very dangerous attitude :Screaming and fighting and beating the doors and my kids were so afraid even to pass by the corridor because it was almost last room in the row ! The receptionist was informed and he had been asked to resolve it but nothing had happened! For almost one hour and a half after midnight! And even no apologises from the management about what had happened!

2026-01-20 • via Nuitee
W
Waldemar • couple • de
7
Angenehmer Aufenthalt für eine kurzfristige Städtereise
Pros:

Das Frühstück war für den Preis von 11.90 ok
Erwähnenswert das mehr als freundliche und hilfsbereite Personal
Zimmer einfach aber sauber, schönes Bad

Cons:

Nichts (man muss das Preis-Leistungsverhältnis beachten)

2026-01-20 • via Nuitee
B
Bourguet • family_with_children • ch
2
A déconseillé
Cons:

Très bruyant et mal entretenu

2026-01-20 • via Nuitee
R
Reinis • solo_traveller • lv
8
2026-01-19 • via Nuitee
T
Tanja • couple • de
6
2026-01-19 • via Nuitee
D
Dominik • extended_group • de
5
Auf die schnelle eine passable Lösung, nicht mehr und auch nicht weniger
Pros:

Die Lage war sehr gut, zentral am Bahnhof gelegen. Mit einem Uber hat es keine 10 Min gedauert bis wir am Bahnhof waren, zu Fuß hat es genauso lange gedauert vom Bahnhof zum Hotel

Cons:

Extrem ungemütliche Einrichtung, Betten waren sehr ungemütlich und es gab keine richtigen Sitzgelegenheiten im Zimmer

2026-01-19 • via Nuitee
S
Sanda • family_with_children • de
7
2026-01-19 • via Nuitee
R
Rovena • couple • al
8
2026-01-19 • via Nuitee
L
Laurent • family_with_children • fr
10
2026-01-18 • via Nuitee