Paola Inn & Suites

Hotels
7.8 (217 reviews)
1600 Hedge Lane Court , Paola , US

Free
Children allowed
Pets allowed

Facilities

Complimentary continental breakfast
Fitness facility
Outdoor swimming pool
Hot tub
High-speed Internet access
Microwave and refrigerator in every room
Cable television
AM/FM radio stereo
Coffee/tea maker
Iron and ironing board
See all facilities

Review Highlights

Pros:
Great location (close to services, Walmart, lake)
Friendly, helpful staff
Good family pool
Clean lobby / many guests reported mostly clean rooms
Quiet / slept well for several guests
Cons:
Smoking/drug smell in some public areas and near pool
Breakfast sparse or poor (no waffles, limited options)
Room maintenance issues (AC placement, towel rack, outdated toilets)
Housekeeping inconsistent
Occasional unprofessional staff behavior (kids behind desk)

Categories

Cleanliness
7
Mixed reports: some guests noted mostly clean rooms and a clean lobby, while multiple reviews mention dirty towels, housekeeping lapses and smoke/drug smells in areas.
Service
9
Generally praised: numerous reviewers call staff very nice, friendly and helpful; isolated reports of unprofessional behavior and kids behind the desk lower this slightly.
Location
9.5
Consistently positive: many guests cite the hotel as being in a great, convenient location (close to services, Walmart, lake, family destinations).
Room Quality
7
Mixed: some rooms described as comfortable, but frequent issues cited with AC placement/temperature, uncomfortable pull-out sofa, outdated fixtures and maintenance problems.
Amenities
8
Pool and basics appreciated (good pool, decent coffee); however breakfast offering and some public-area upkeep were criticized.
Value for Money
6
Several guests felt the rate was high for the condition and amenities provided (one guest explicitly called it overpriced for the cost).
Food and Beverage
6.3
Breakfast is inconsistent: multiple reports of sparse or poor breakfast (no waffles, limited options) and occasional smoke smell in breakfast area, though a few guests found breakfast acceptable.
Overall Experience
9.6
Overall impression leans positive due to friendly staff, excellent location and a pleasant pool for families, despite cleanliness and maintenance shortcomings noted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-30 19:41

Property Description

Welcome to Paola Inn & Suites! Visit our Paola hotel located in the wedding capital of Kansas and only 20 minutes from the metro Kansas City area. The Paola Inn & Suites is conveniently located in the charming historic community of Paola offering easy access to local area attractions including Lake Miola, the Louisburg Cider Mill, and Hillsdale Lake. Hotel guests will also be close to Paola's famous Historic Town Square and its Victorian Gazebo dating to the middle 1800's, the ideal romantic wedding setting for which Paola is known. A variety of nearby antique shops, specialty stores and dining choices are also nearby. Each spacious, well-appointed room features all the extras that make a difference while traveling including high-speed Internet access, a microwave and refrigerator.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: MCI

Property Policies

  • Check-in / check-out

    Check-in from 15:00, check-out until 00:00.

  • Minimum age

    Guests must be at least 21 years old to check in.

  • Pets

    Pets are allowed; USD 10 per night.

  • Extra bed

    Extra bed available: 10 per night.

  • Cot

    Cot available for ages 0-2: free.

See all policies

Location

Guest Reviews

7.8
Based on 217 reviews
Cleanliness: 7
Service: 9
Location: 9.5
Room Quality: 7
Amenities: 8
Value for Money: 6
Food and Beverage: 6.3
Overall Experience: 9.6
J
Jeffrey • solo_traveller • us
5
It was ok but it could have been better
Pros:

Spa tub was great and room was spacious

Cons:

The air conditioning leaked and beside bed was very wet floor and bathroom sink had very slow drain in room 202 and the breakfast suckers

2026-11-02 • via Nuitee
T
TOMMY • couple • us
1
Horrible door had a bullet hole in it that come from across the hall!!
2026-10-24 • via Nuitee
B
Barton • solo_traveller • us
7
Pros:

Location was great, for what I needed.

Cons:

I understand its family ran. Would of preferred for teens to have shoes on in dinning room. aND not to be vaping

2026-10-19 • via Nuitee
A
ANNA • family_with_children • us
4
Staff is lovely and it was in a great location for why we were in town, but kinda pricy.
Pros:

The staff is very nice.

Cons:

The facility itself is a little run down. We had a King suite but the air conditioning is in the living room portion and no vents are in the bedroom. So the bedroom is warm but the pullout sofa is NOT comfortable, so you had to choose being cool and sleeping on a very uncomfortable sofa bed or being hot and sleeping on the comfortable bed and for $300, I thought overpriced overall for two nights.

2026-10-12 • via Nuitee
P
Patricia • family_with_children • us
10
It was all good
Pros:

We didn’t eat breakfast. The location is good for me when I come up from Missouri. Brother lives in Bucyrus and other brother lives in Mound City.

Cons:

Everything was perfect

2026-10-08 • via Nuitee
K
Kimchai • couple • us
10
2026-09-17 • via Nuitee
B
Brian • solo_traveller • us
10
2026-09-15 • via Nuitee
L
Lynn • solo_traveller • us
10
2026-09-14 • via Nuitee
M
Matthew • couple • us
10
2026-09-08 • via Nuitee
D
Dale • couple • us
10
Slept well was queit
Pros:

Good coffee

2026-09-07 • via Nuitee
B
Bryan • solo_traveller • us
7
Clean, comfortable room where I wanted to be.
Pros:

Location was where I wanted it

2026-08-31 • via Nuitee
J
Jennifer • solo_traveller • us
6
Paola Inn and Suites....one night stay
Pros:

The staff was very nice and helpful. The lobby was clean, the dining room area was clean. The room was mostly clean.

Cons:

The room was clean, but VERY hot when we got in there due to the air conditioner was off. This was a king Suite and the bedroom area had absolutely no air conditioner at all, but eventually the air conditioner in the living area cooled down the bedroom. The towel rack in the bathroom fell off the wall, my husband had to fix the toilet so it would allow water into the tank, and there was a dirty towel on one of the towel racks that was folded. There was not much in the way of food for breakfast when we went to the breakfast area.

2026-08-23 • via Nuitee
K
Kristofer • family_with_children • us
3
Pros:

Location

Cons:

Breakfast was horrible
Smelled like smoke and drugs
Not clean
Staff was horrible and unprofessional

2026-08-10 • via Nuitee
K
KellyandTamara • solo_traveller • us
10
Lovely motel. Will stay again.
Pros:

Perfect for a family get-together around the pool! Breakfast was quite good & the staff was very friendly.

2026-08-09 • via Nuitee
N
Nash • solo_traveller • us
8
Pros:

Staff as amazing and so friendly. Kids loved the pool.

Cons:

Breakfast was lacking. No waffles. Beds and pillows are horrible.

2026-08-06 • via Nuitee
B
Bernard • solo_traveller • us
4
Owners need to step up their game and the hotel Supervisor needs to be fired for not doing their job
Pros:

Very quiet

Cons:

Shower curtain bar was loose so the shower curtain would not stay closed. Toilet was so outdated felt like I was sitting on the floor. Bathroom sink dripped constantly. The sheer window curtains were so old they were dry rotted and ripped. There was a broom leaning against the front counter when you walked in the door that no one bothered to put away even after I said something. There was no need to cable the flower pots because they were so hideous no one in there right mind would steal them. And for the love of God, mow the grass.

2026-08-04 • via Nuitee
H
Hull • solo_traveller • us
7
2026-08-03 • via Nuitee
T
Tammy • solo_traveller • us
9
Pros:

Late night run at the lake... I slipped in at 4am and slept soundly until 8!! Staff was pleasant and efficient!

2026-07-24 • via Nuitee
T
Traci • family_with_children • us
10
2026-07-22 • via Nuitee
J
Joy • family_with_children • us
6
Marijuana smell inside the bathrooms by the check in desk quite often, same with out at the pool. Catholic radio station
Pros:

Location

Cons:

All the employees hanging out, kids behind the counter. Seemed unprofessional.

2026-07-17 • via Nuitee