Hotel Arenales

Hotels
8.2 (985 reviews)
Arenales 2984 , Buenos Aires , ar

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Polite staff
Cons:
Breakfast needs improvement
Some minor maintenance issues

Categories

Cleanliness
8.24
Some reviews mentioned good cleanliness; however, issues with the breakfast setup suggest room for improvement.
Service
8.51
Consistently mentioned as polite and helpful, particularly the front desk staff.
Location
8.55
Great location mentioned multiple times, close to various amenities and attractions.
Room Quality
8
Rooms were spacious and comfortable, but some reviews noted the need for minor improvements.
Amenities
8.03
Amenities were mentioned with pros and cons; some improvements needed in breakfast offerings.
Value for Money
7.99
Good value for the price, but some guests noted the high price compared to breakfast quality.
Food and Beverage
7.84
Mixed reviews, innovation in breakfast options would enhance experiences.
Overall Experience
8.41
Overall positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:11

Property Description

Convenient Location and Modern Amenities

Hotel Arenales, just 2 blocks from Aguero Metro Station, offers modern accommodations in Buenos Aires. Enjoy free WiFi, daily breakfast, and well-equipped rooms with air conditioning and flat-screen TVs. Some rooms even feature balconies for a lovely view.

Exceptional Services and Facilities

Guests can take advantage of the 24-hour front desk, on-site restaurant and pub, and business center. Indulge in massage services or explore the city with bicycle rentals. With daily maid service, laundry options, and more, your stay will be comfortable and convenient.

Explore Buenos Aires

Located near popular attractions like Recoleta Cemetery and museums, Hotel Arenales is the perfect base to explore the city. Aeroparque Jorge Newbery Airport is just 4 km away, with shuttle services available upon request.

Book now for an unforgettable stay at Hotel Arenales!

Important information:

Please note that only some units include a balcony, subject to availability.

Hotel Arenaes is a free smoke hotel.

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

During check-in you must present the credit card with which the reservation was paid. In the event that a third person pays with a credit card and for the security of the cardholder, they must present a copy of the credit card on both sides, the identity document of the cardholder and the authorization form that the hotel will send.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for US$15 per person per night when using an available extra bed.
    People 13 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 985 reviews
Cleanliness: 8.24
Service: 8.51
Location: 8.55
Room Quality: 8
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 7.84
Overall Experience: 8.41
J
Jose • couple • es
10
Pros:

La ubicación y trato por los trabajadores

2026-04-10 • via Nuitee
L
luana • couple • br
10
Esperava melhor
Pros:

A cama muito confortável

Cons:

Elevador e espaço do quarto

2026-04-10 • via Nuitee
A
Ann • couple • it
7
Pros:

The room was spacious and very comfortable.

Cons:

For breakfast there was a menu with 3 choices. It was not comparable to the selection available when breakfast is served as a buffet.

2026-04-10 • via Nuitee
J
Jose • couple • es
10
Pros:

Ubicación y trato de los empleados

2026-04-10 • via Nuitee
M
Marcos • solo_traveller • es
10
2026-04-09 • via Nuitee
M
Maria del Rosario Firpo • family_with_children • uy
8
Pros:

Habitación espaciosa muy luminosa (nos tocó la 101 en el piso 10).
Cama grande y buena potencia de agua en la ducha

Cons:

Para mi gusto, colchón demasiado blando

2026-04-08 • via Nuitee
P
Paula • couple • cl
9
Escapada a Buenos Aires
Pros:

La nueva habitación.

Cons:

Cuando llegamos, realmente la habitación asignada no nos gustó, nos cambiaron a una Suite por 50 dólares por día adicional. Después de ese inconveniente todo perfecto,

2026-04-08 • via Nuitee
D
Damian Enrique • solo_traveller • co
10
Excelente ubicación, cercano a comercio y centro comercial.
Pros:

Excelente ubicación, el desayuno no es buffet, pero puedes cambiar algunas opciones. Las instalaciones están bien cuidadas, aunque el ascensor es raro entiendo que es común en todas las instalaciones cercanas.
El personal de la recepción y restaurante es muy amable. Agradezco el préstamo de un cargador para cargar un segundo dispositivo móvil.

Cons:

Sería bueno que los tomacorrientes cerca de la cama tengan carga para dispositivos internacionales como el del escritorio.

2026-04-08 • via Nuitee
M
Macarena • couple • ar
7
Pros:

Tiene un bar lindo. Quiero destacar la atención del personal tanto de la recepción como del bar.

Cons:

El wifi no llegaba bien a la habitación. Nos tocó en el piso 10 al lado de un cuarto de limpieza que entraba y salía todo el tiempo gente, lo cual en determinados horarios era molesto. Las toallas se notaban limpias pero particularmente tocaron 2 de las de mano que tenían manchas como percudidas. Las almohadas estaban como apelmazadas. Sumaría que mejoren el wifi y que la TV sea smart. El desayuno el primer día estuvo muy bien, pero el resto de los días fue perdiendo calidad, dan 3 opciones de combo para elegir.

2026-04-06 • via Nuitee
M
Mariela • couple • cr
10
Pros:

La amabilidad del personal y el desayuno

2026-04-05 • via Nuitee
T
Tapia • couple • ar
10
2026-04-04 • via Nuitee
M
Mariachiara • couple • it
9
Ottima scelta per lavoro o per turismo
Pros:

Hotel moderno confortevole pulito e dotato di tutte le minime comodità necessarie per un ospite ( servizio Wi-Fi ottimo, prese per ricarica smartphone e computer di ogni tipo). Non ultimo ti accoglie con una bottiglia di vino di benvenuto che non dispiace affatto. Colazione buona e variabile scelta

Cons:

I bagni un po’ datati

2026-04-04 • via Nuitee
R
Rodolph de Macedo Lopes • family_with_children • br
8
Pros:

Funcionários gentis, excelente localização, limpo

Cons:

Café da manhã não está legal. Eu fiquei hospedado há alguns anos atrás e estava sonhando com o maravilhoso Café da manhã que eles tinham. Mas, eles mudaram para um café com apenas 3 opções fixas, sendo de uma dessas é bem simples. Para uma estadia mais longa, fica bem repetitivo e sempre há ingredientes que não é do gosto da pessoa. Nesse ponto, a hospedagem não cumpriu minhas expectativas

2026-04-04 • via Nuitee
J
jaime andres • family_with_children • co
9
Pros:

Desayuno excepcional, ubicación muy deseable

Cons:

La disponibilidad de ascensor suele estar afectada por mal uso de los huéspedes

2026-04-04 • via Nuitee
S
Silvia • couple • br
10
Excellent
Pros:

Excellent hospedagem

Cons:

Cortesia dos funcionários

2026-04-04 • via Nuitee
M
Maria Cecilia • family_with_children • ar
10
Pros:

Excelente atención del personal.

Cons:

Las tostadas del desayuno, no eran tostadas.

2026-04-03 • via Nuitee
D
diego enrique • solo_traveller • ar
10
2026-04-03 • via Nuitee
L
LUIZ GONZAGA • couple • br
9
Instalações bastante confortáveis, boa localização, bom custo benefício.
Pros:

Boa localização, perto de bons cafés e restaurantes. Instalações do Hotel, reformadas, com boa qualidade de toalhas, roupas de cama, colchões e menu de travesseiros. Equipe muito simpática e eficiente.

Cons:

Os elevadores são antigos e bem pequenos. O café da manhã é básico, com um um pequeno menu de 3 opções simples, mas satisfatórias.

2026-04-02 • via Nuitee
A
Alejandra • solo_traveller • cl
8
2026-04-01 • via Nuitee
M
Mauricio • solo_traveller • ae
10
Excelente atención, muy buenas instalaciones y muy buena ubicación.
Pros:

Tuve una experiencia excelente en este hotel, pero lo que realmente lo distingue es la atención extraordinaria de todo su personal. Cada empleado, sin excepción, demuestra una amabilidad genuina, una cordialidad constante y una clara vocación de servicio que eleva por completo la experiencia.

Desde la llegada hasta el último momento, se percibe el esfuerzo y la dedicación que ponen en hacer que cada huésped se sienta especial. Siempre atentos, dispuestos a ayudar y con una actitud positiva que marca la diferencia. Es evidente que el equipo trabaja con pasión y compromiso, logrando que la estadía no solo sea cómoda, sino realmente memorable.

Sin duda, un lugar que destaca principalmente por la calidad humana y la excelencia en el servicio de sus empleados.

2026-03-30 • via Nuitee