SureStay Plus Hotel by Best Western Sacramento Cal Expo

Hotels
•
SureStay Plus Hotel by Best Western
6.7 (1630 reviews)
1900 Canterbury Rd , Sacramento , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Visual aids: Braille
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean property
Good location
Decent breakfast
Cons:
Dirty rooms
Rude staff
Heating issues
Single-use plastics

Categories

Cleanliness
5.16
Several mentions of cleanliness issues like a dirty shower and presence of a dead roach.
Service
8.13
Friendly staff, but negative experiences with check-out procedure and some rude staff members.
Location
7.67
Good location for events and easy access to the facility.
Room Quality
5.62
Spacious rooms but had heating issues.
Amenities
7.15
Decent amenities, including breakfast and security but with some reports of excessive plastic use.
Value for Money
6.11
Good prices but perceived low value compared to experience.
Food and Beverage
7.66
Breakfast praised by guests, though single-use plastics noted.
Overall Experience
6.13
Mixed experiences with both good and bad elements overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:59

Property Description

Convenient Location
Located in Sacramento, SureStay Plus Hotel by Best Western Sacramento Cal Expo is a short distance from major attractions like the Sacramento Convention Center, California State Capitol, and Discovery Park.

Modern Amenities
The hotel offers a range of amenities including a spa center for relaxation, a 24-hour front desk for convenience, and free WiFi throughout the property. Guests can also enjoy a grab-and-go breakfast to start their day right.

Business-Friendly Services
For business travelers, the hotel features a business center for work needs. Additionally, vending machines with drinks and snacks are available on-site for a quick bite.

Experience comfort and convenience at SureStay Plus Hotel by Best Western Sacramento Cal Expo. Book now for a memorable stay!

Important information:

Please note: A USD 100.00 deposit is required to be paid upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.7
Based on 1630 reviews
Cleanliness: 5.16
Service: 8.13
Location: 7.67
Room Quality: 5.62
Amenities: 7.15
Value for Money: 6.11
Food and Beverage: 7.66
Overall Experience: 6.13
R
Ramirez • couple • us
4
Cons:

Bed was extremely loud and VERY HARD

2026-04-17 • via Nuitee
H
henry • solo_traveller • tw
10
2026-04-17 • via Nuitee
D
Deanna • couple • us
10
2026-04-15 • via Nuitee
S
Scott • couple • us
8
Weekend getaway and budget friendly.
Pros:

Big place but still quiet.

Cons:

No restaurants within walking distance.

2026-04-14 • via Nuitee
F
Fernando • couple • us
8
2026-04-13 • via Nuitee
A
April • couple • us
8
2026-04-13 • via Nuitee
B
Buyard • family_with_children • us
7
2026-04-12 • via Nuitee
D
David • solo_traveller • us
8
2026-04-11 • via Nuitee
R
Ricky • family_with_children • us
9
Pros:

Everything

Cons:

Nothing

2026-04-08 • via Nuitee
A
Anthen • family_with_children • us
8
Pros:

Na

Cons:

Na

2026-04-08 • via Nuitee
A
Arielle • couple • us
1
Horrible.
Pros:

Fridge didn't work lighting was to dim, staff was rude.

2026-04-07 • via Nuitee
J
Joseph • family_with_children • us
10
2026-04-07 • via Nuitee
A
Anthen • family_with_children • us
7
2026-04-06 • via Nuitee
C
Cristina • family_with_children • us
10
2026-04-06 • via Nuitee
C
Connie • family_with_children • us
4
Served its purpose, shelter for one night
Pros:

Price and location

Cons:

They closed the pool too early, ice machine broken for many days I was told by staff. Smoking when it’s not allowed.

2026-04-01 • via Nuitee
C
Cathy • solo_traveller • us
9
2026-03-31 • via Nuitee
L
Lien • couple • us
6
Cons:

Frokosten var enkel
Personalet i resepsjonen hadde lite hjelp å gi til oss som var fullstendig ukjente i byen. Ikke noe bykart eller brosjyre - bare brosjyrer for Stillehavskysten. Ingen anbefaling av spisesteder eller parkeringsplasser i sentrum. Vi ble avkrevd depositum på $ 100 ved ankomst uten at vi kunne se at dette ble opplyst ved bestilling. Fikk ikke kvittering for betalt opphold da vi sjekket ut, visstnok fordi oppholdet var bestilt via booking.com.

2026-03-31 • via Nuitee
J
Jenkins • family_with_children • us
10
Breakfast
Pros:

Good customer service front desk personnel very kind and helpful with a smile made me feel like a VIP

Cons:

Breakfast needs to have real eggs with bacon ham sausage ok

2026-03-28 • via Nuitee
R
Ricky • family_with_children • us
10
Pros:

as usual everything was lovely from breakfast to check out

Cons:

breakfast and easy check in

2026-03-27 • via Nuitee
S
Sav • couple • us
1
Nasty
Pros:

Nothing

Cons:

I got bites would like my deposit back

2026-03-27 • via Nuitee