Sugar Marina Hotel -AVIATOR- Phuket Airport

Hotels
7.8 (1877 reviews)
130 Moo 1, Sakhu, Thalang, Phuket Airport, Phuket , Nai Yang Beach , TH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent airport location
Clean and stylish rooms (many mentions)
Pool
Included airport transfers (in several bookings)
Good breakfast
Good value for money
Cons:
Inconsistent cleanliness / isolated instances of poor housekeeping
Restaurant quality and operating hours (and one report of food poisoning)
Noisy doors/corridors and occasional loud AC
Gym equipment broken
Price/charge discrepancies for some guests

Categories

Cleanliness
6.8
Mixed reports: many guests found rooms clean, but there are notable negative incidents (left-over items, poor room turnover, one guest complained of unclean bathroom and items from previous guest).
Service
7.2
Mixed service: several mentions of friendly, helpful staff and timely airport transfers, but also multiple comments about lack of enthusiasm, unfriendly reception, missing information at arrival and unexpected charges.
Location
9.4
Consistently praised as extremely convenient and very close to the airport; many reviewers highlighted the location as the main advantage.
Room Quality
7
Generally comfortable beds and stylish rooms for the price, but issues include noise from doors/corridor, some worn or hard beds, and at least one major booking/room-type mismatch.
Amenities
8
Good amenities for a quick stay: pool widely praised and transfers often included; however the gym had broken equipment and some limitations (e.g., only one umbrella in a room).
Value for Money
8.2
Many guests called this a great value for an overnight stay by the airport, though a few reported price discrepancies and unexpected extra charges.
Food and Beverage
5.8
Weaker area: breakfast is often noted positively, but several strong negative reports about the restaurant (poor quality, early closing times) and at least one report of food poisoning reduce this score.
Overall Experience
10
Overall very positive for short/overnight stays due to proximity, comfort and value; many guests explicitly recommend it for airport layovers and early flights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-04 06:16

Property Description

Convenient Location
Located just 1 km from Phuket International Airport, Sugar Marina Hotel -AVIATOR- Phuket Airport - SHA Extra Plus offers easy access for travelers. Explore nearby attractions like Blue Canyon Country Club and Nai Yang Beach.

Modern Amenities
Enjoy modern comforts in air-conditioned rooms with free WiFi, flat-screen TVs, and cozy seating areas. Some rooms even offer pool access for a luxurious stay. The 24-hour front desk and fitness center cater to all your needs.

Delicious Dining Options
Indulge in delectable meals at The Harbour Café or opt for room service for a private dining experience. Whether you're here for leisure or business, Sugar Marina Hotel ensures a memorable stay for all guests.

Important information:

For the card holder's protection, if the card holder is not present, full payment will be taken on the presented card and the pre-payment will be credited back to the original card. Additional authorizations for incidental charges can be processed on a separate card.
Guest who book “Room Include Free 1-way Airport Transfer” price is limited-time service from 8.00 – 18.00 daily. Guests are kindly requested to inform the property at least 24 hours in advance if they wish to make use of this service. Guest can also contact the hotel directly with contact details found in booking confirmation. Please note that the property will not be responsible for any transportation costs for guests using the public taxis; as the the property's own vehicle is already available and no additional charge for “Room Include Free 1-way Airport Transfer” price.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

7.8
Based on 1877 reviews
Cleanliness: 6.8
Service: 7.2
Location: 9.4
Room Quality: 7
Amenities: 8
Value for Money: 8.2
Food and Beverage: 5.8
Overall Experience: 10
S
Scott • couple • au
10
2026-09-19 • via Nuitee
K
khalaf • family_with_children • sa
8
قريب من المطار ويوجد لديهم خدمة استقبال و توصيل للمطار
Pros:

بالنسبة لنا هذا المكان للقادم من رحلة ويريد الراحه عند الوصول استعداد للانطلاق باليوم التالي لديهم خدمة استقبال بالمطار ، يوجد امام الفندق بعد الشارع العام ماركت و كشك يبيع وجبات خفيفة حلال و لذيذه
المكان للاقامه الموقته فقط لبعده عن المناطق المعتاده

Cons:

لايوجد لديهم خدمة حمل الحقائب

2026-09-13 • via Nuitee
L
Lucas • couple • fr
10
2026-09-08 • via Nuitee
M
meshari • couple • sa
5
لا بأس
Pros:

قريب من المطار

Cons:

لا يوجد تواصل معهم بشكل سريعه
لئن حجزي كان شامل تاكسي من المطار الى الفندق

ولاكن لا استطع التواصل معهم ولم تكن السيارة متواجدة في المطار

2026-09-07 • via Nuitee
R
Rahul • extended_group • ae
8
2026-09-06 • via Nuitee
C
Carolyn • couple • au
9
2026-09-06 • via Nuitee
M
Max • couple • au
7
Good location to the airport. Don’t know what the breakfast is like because I didn’t receive it haha.
Pros:

Location is very close to the airport and 7/11 perfect for a one night stay layover

Cons:

I paid for breakfast but was leaving early so wasn’t able to attend the sit down breakfast, I was told I could have it for takeaway though. When the morning came other takeaway food bags were prepared but not mine. They didn’t really seem to care and didn’t give me any breakfast for takeaway even though I paid. I wasn’t refunded so that was a bit disappointing, it was only 10 dollars or so but I paid and didn’t receive anything.

2026-09-05 • via Nuitee
S
Sharon • family_with_children • il
10
Pros:

הינו לילה לפני טיסה , המלון מאוד קרוב לשדה , עזרו לנו עם הסעות הלוך וחזור בתשלום,היו מאוד אדיבים בקבלה , המלון מיוחד ומסוגנן בעניין טיסה.

2026-09-02 • via Nuitee
O
Org J • couple • za
7
Feeling like a pilot.
Pros:

We really loved the aviation theme. The hotel is really nicely laid out to the theme and we loved all the small details relating to flying. The staff were very friendly and the food in the evening were delicious. The breakfast was also very good. We got a pool access room and really enjoyed the almost lukewarm pool water that only Thailand can give. The Airport shuttle were already waiting for us when we needed to leave. I loved the punctuality.

Cons:

There were white splashes on the mirror which looked like someone brushed their teeth before our visit and it was not cleaned. The rest of the room were clean so it might have been a once of oversight from the staff??

2026-09-02 • via Nuitee
N
Nasia • solo_traveller • de
6
2026-09-01 • via Nuitee
T
Terri • solo_traveller • au
8
Good option for a quick stop.
Pros:

Room was clean and comfortable.
The restaurant has a wide variety to choose from for dinner/ lunch and the meals we had were nice.
A good option if it's just a quick stop before or after the airport without expecting lazing by the pool.

Cons:

The included breakfast was average with cold omelettes and fried eggs sitting on a plate and not alot of choice.
The pool was nice but could have done with a clean. The pool seating area was right next to a swampy block of land and was very smelly. The few cushions that were out had obviously been left for awhile and were mouldy.

2026-08-31 • via Nuitee
D
Debra • solo_traveller • au
6
2026-08-28 • via Nuitee
S
Sally • solo_traveller • au
9
2026-08-22 • via Nuitee
محمود • couple • om
10
Amazing
Pros:

The calmness of the hotel , clean facility & quick response of the staff to the customer needs.

Cons:

Not available

2026-08-21 • via Nuitee
H
Haakmeester • couple • nl
8
2026-08-20 • via Nuitee
R
Rustam • solo_traveller • uz
7
2026-08-19 • via Nuitee
H
Hisham • couple • sa
6
Pros:

الاكل مو حلال

2026-08-17 • via Nuitee
M
Mia • couple • au
10
2026-08-16 • via Nuitee
C
CarolFoster • solo_traveller • au
10
Pros:

Staff and surrounds

2026-08-14 • via Nuitee
A
AYEDH • couple • sa
9
السعر مقابل الراحة 😍
Pros:

السعر السعر السعر .. الاطلالة وكبر السرير والمخاد والراحة بعد سفرة متعبه .. المرافق ممتازه للتأمل

Cons:

المطعم لم يعجبني ابدا .. لكي لا اظلمهم الخضار والفواكة كانت طازجة جدا

2026-08-12 • via Nuitee