WOT Sarrazola Soul

Hotels
8.2 (337 reviews)
Avenida Doutor Brandão de Vasconcelos , Sintra , pt

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
6.66
Multiple reviews noted issues with cleanliness and maintenance, including dirty bathrooms and mold.
Service
9.63
The staff was consistently praised for being kind and helpful.
Location
8.67
Some guests enjoyed the peaceful and secluded location; however, it was noted that shops and attractions were distant.
Room Quality
7.62
Rooms were described as old and some had maintenance issues, although many guests enjoyed the comfort and space.
Amenities
8.15
Amenities varied, with complaints about missing items like a refrigerator and some negative comments about old facilities.
Value for Money
7.11
Several reviews indicated that the price was too high for the conditions provided.
Food and Beverage
9.16
Breakfast received positive remarks with many reviews highlighting its quality.
Overall Experience
8.63
Overall, guests had a memorable experience despite some issues, often praising the service and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:15

Property Description

Luxurious Accommodation with Stunning Views
Experience a luxurious stay at WOT Sintra Sarrazola, nestled in Sintra with easy access to popular attractions. Indulge in comfort with well-appointed rooms featuring modern amenities and picturesque views from private balconies.

Relaxing Garden Oasis
Unwind in the tranquil garden or socialize in the shared lounge while enjoying the serene ambiance of the property. The terrace offers a perfect spot to soak in the beauty of the surroundings, providing a peaceful retreat for guests.

Convenient Services and Hospitality
Enjoy seamless service with 24/7 guidance from multilingual staff at the reception. With complimentary WiFi and free parking, explore nearby landmarks like Quinta da Regaleira and Pena National Palace effortlessly. Book your stay at WOT Sintra Sarrazola for a memorable getaway.

Important information:

Bookings for more than 10 people or 10 rooms, different policies will be applied

The minimum age to stay in the rooms alone is 16 years.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

8.2
Based on 337 reviews
Cleanliness: 6.66
Service: 9.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 9.16
Overall Experience: 8.63
P
Pedro solo_traveller pt
5
Vale pela localização... mas caro demais para a (pouca) qualidade.
Pros:

Boa localização.

Cons:

Casa de banho mal limpa. Deixaram algodão de maquilhagem no local do sabonete do banho!

2026-06-06 via Nuitee
C
Clementina solo_traveller it
8
2026-06-06 via Nuitee
L
Lolitaresiliencia solo_traveller es
4
Pesiml
Pros:

Viejo... Antiguo... Obsoleto... Lejos... Desayuno súper corto nada variado cuarto de baño para caerse agua por todos lados.. Habitación minúscula... No ascensor pésimo

Cons:

Viejo... Antiguo... Obsoleto... Lejos... Desayuno súper corto nada variado cuarto de baño para caerse agua por todos lados.. Habitación minúscula... No ascensor pésimo

2026-06-05 via Nuitee
D
denis couple fr
8
2026-06-05 via Nuitee
M
Morais Baião solo_traveller pt
10
Pros:

O staff é espetacular, super prestável!!!!

2026-06-04 via Nuitee
A
André couple pt
7
2026-06-04 via Nuitee
T
Tim couple de
8
2026-06-04 via Nuitee
P
Patricia solo_traveller br
10
Pros:

Café da manhã muito gostoso.

2026-06-03 via Nuitee
H
Heinz couple de
10
Gerne wieder!
Pros:

Gutes Frühstücksangebot, sehr freundliches Personal; Lage gut: man ist in ca. 20 Min. in Sintra oder am Meer. Ruhige Lage am Ortsrand. Menüangebot ok., relativ günstige Speisen.

Cons:

--

2026-06-03 via Nuitee
S
sebastien solo_traveller fr
5
2026-06-03 via Nuitee
D
didier extended_group fr
9
Pros:

le réceptionniste nous a donné l'adresse d un excellent restaurant qu'il fréquente régulièrement dans un village voisin

2026-06-03 via Nuitee
E
Eternini couple it
8
2026-06-02 via Nuitee
V
Vania solo_traveller pt
9
Fim de semana a dois
Pros:

Gostei do preço qualidade, vista do quarto esperacular

Cons:

WC antigo a precisar de alguma reformulação, pois a tubagem da água ouve-se sempre que os vizinhos abrem a mesma.

2026-06-01 via Nuitee
A
Armando solo_traveller pt
10
Pros:

Do silêncio noturno, do tratamento familiar, da beleza envolvente, da excelente qualidade e abundância do pequeno-almoço...

Cons:

Absolutamende de nada, gostámos de TUDO.Z

2026-05-31 via Nuitee
S
Sophie family_with_children fr
10
Très bel endroit pour une escapade sur Sintra
Pros:

L accueil très agréable, la situation, très jolie vue

Cons:

Rien

2026-05-31 via Nuitee
M
Michael couple il
5
Beautiful nature setting, but held back by basic rooms and strange rules.
Pros:

The property's quiet, natural setting is beautiful, and we really enjoyed the peaceful farm and vineyard atmosphere.

Cons:

Unfortunately, the management has some very strange and restrictive rules for guests—for example, we were told we were not allowed to drink wine that we had purchased earlier. Additionally, the room's facilities were very basic, and the breakfast was poor. It has great potential, but the hospitality and amenities need improvement.

2026-05-31 via Nuitee
J
Juliana extended_group pt
9
2026-05-31 via Nuitee
M
Maria Eduarda solo_traveller pt
7
Pros:

Localização tranquila e bonita, simpatia dos funcionários, estacionamento disponível, bom pequeno almoço.

Cons:

Pouco isolamento de barulho de outros quartos e também ouvia-se algum barulho no corredor de manhã. A casa de banho merecia uma renovação.

2026-05-31 via Nuitee
H
HR solo_traveller de
9
Pros:

Die Lage des Hotels. Das Zimmer mit Balkon zu einem schönen Garten. Das Frühstück mit frischen und Obst und Gebäck. Sehr nettes, hilfbereites Personal, welches immer Zeit hatte zu helfen und Fragen zu beantworten. Genügend Parkplätze und sehr Hundefreundlich.

2026-05-30 via Nuitee
N
Nuno solo_traveller pt
9
2026-05-29 via Nuitee