WOT Sarrazola Soul

Hotels
8.2 (411 reviews)
Avenida Doutor Brandão de Vasconcelos , Sintra , PT
+351 927 784 420

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
6.66
Multiple reviews noted issues with cleanliness and maintenance, including dirty bathrooms and mold.
Service
9.63
The staff was consistently praised for being kind and helpful.
Location
8.67
Some guests enjoyed the peaceful and secluded location; however, it was noted that shops and attractions were distant.
Room Quality
7.62
Rooms were described as old and some had maintenance issues, although many guests enjoyed the comfort and space.
Amenities
8.15
Amenities varied, with complaints about missing items like a refrigerator and some negative comments about old facilities.
Value for Money
7.11
Several reviews indicated that the price was too high for the conditions provided.
Food and Beverage
9.16
Breakfast received positive remarks with many reviews highlighting its quality.
Overall Experience
8.63
Overall, guests had a memorable experience despite some issues, often praising the service and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:15

Property Description

Luxurious Accommodation with Stunning Views
Experience a luxurious stay at WOT Sintra Sarrazola, nestled in Sintra with easy access to popular attractions. Indulge in comfort with well-appointed rooms featuring modern amenities and picturesque views from private balconies.

Relaxing Garden Oasis
Unwind in the tranquil garden or socialize in the shared lounge while enjoying the serene ambiance of the property. The terrace offers a perfect spot to soak in the beauty of the surroundings, providing a peaceful retreat for guests.

Convenient Services and Hospitality
Enjoy seamless service with 24/7 guidance from multilingual staff at the reception. With complimentary WiFi and free parking, explore nearby landmarks like Quinta da Regaleira and Pena National Palace effortlessly. Book your stay at WOT Sintra Sarrazola for a memorable getaway.

Important information:

Bookings for 7 or more rooms, different policies will be applied.

The minimum age to stay in the rooms alone is 16 years.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

8.2
Based on 411 reviews
Cleanliness: 6.66
Service: 9.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 9.16
Overall Experience: 8.63
G
Gioia • family_with_children • it
6
2026-10-23 • via Nuitee
S
Salvador Orrios • couple • es
9
Pros:

esta ubicado en un sitio muy tranquilo y muy agradable, con buena terraza para relajarse, la atención personal fue fantastica

2026-10-23 • via Nuitee
I
Inga • couple • lv
9
Naktsmītne Sintras tuvumā.
Pros:

Klusums. Apkārtne. Laipns personāls.

Cons:

Spilvens varēja būt zemāks, bet tā ir tikai mana problēma.

2026-10-23 • via Nuitee
A
Ahmadi • solo_traveller • ch
5
Dans l’ensemble, ce n’est pas un hôtel dans lequel je souhaiterais revenir. La chambre était très froide et on entendai
Pros:

* La chambre était propre et il n’y avait pas de poussière.
* Le papier toilette et les serviettes étaient renouvelés chaque jour, ce qui était très appréciable.

Cons:

* La chambre était très froide et il n’y avait pas de couverture supplémentaire.
* Il y avait du bruit vers 23 h. Lorsque j’en ai informé le personnel, ils n’ont pas réagi rapidement.
* Parfois, le petit-déjeuner n’était pas complet.
* La télévision ne proposait ni YouTube ni Netflix.

2026-10-23 • via Nuitee
M
Margy23 • couple • nl
8
Rustig leuk ingericht hotel. Voelt gezellig aan.
Pros:

Rustig, leuk ingericht hotel met mooi buitenterrras. Zeer goed ontbijt. Ligt aan doorgaande weg, op rijdafstand van Sintra en Strand. Er is ook een ruimte ingericht op begane grond voor chillen.

2026-10-22 • via Nuitee
O
Oleksandr • couple • ua
9
2026-10-21 • via Nuitee
T
Thierry • couple • fr
7
Un beau potentiel mais des lacunes
Pros:

Bel édifice ancien et très beau jardin

Cons:

L’insonorisation et qu’on laisse les enfants hurler 20 minutes dans le hall de réception. La restauration hors sujet

2026-10-21 • via Nuitee
L
Lara • couple • it
8
2026-10-21 • via Nuitee
I
Irina • couple • gb
9
It’s good to stay, nice location to drive around to the incredible beaches
Pros:

The staff was amazing)), funny and very friendly

Cons:

It’s slightly old but it has a character

2026-10-21 • via Nuitee
F
Fabry • family_with_children • de
7
Cons:

Das Bad sollte mal erneuert werden

2026-10-18 • via Nuitee
G
Gerbella • solo_traveller • it
7
Ci aspettavamo di meglio
Pros:

Il letto comodo, biancheria pulita

Cons:

L'accoglienza non è stata delle migliori, c'erano lavori in corso all'ingresso.
L'ascensore non sempre funzionava bene
La macchina dovevamo parcheggiarla al buio più completo in un parcheggino a lato della struttura, non c'era nulla vicino, quindi dovevamo sempre andare a Sintra in macchina

2026-10-17 • via Nuitee
P
Pedro Ignacio • extended_group • es
9
Un hotel que merece la pena contratar.
Pros:

La atención del personal fue genial. Su conocimiento de la zona y sugerencias resultaron de gran utilidad.

Cons:

Tal vez cierto mobiliario de la habitación estaba algo deteriorado, pero es algo que puede pasarse por alto. En este aspecto sí hubiera una calificación sería 7/10.

2026-10-17 • via Nuitee
M
Mario • couple • fr
7
Pros:

L'emplacement,le personnel très sympa

Cons:

Petit déjeuner à 10 euros et à 12 euros si vous ne prévenez pas la veille pour le réserver
Une fois le ménage fait , plus de papiers toilette , obligés à 2 reprises d'aller en demander

2026-10-16 • via Nuitee
N
Noelia • couple • es
7
Una estancia con mucho encanto
Pros:

El personal. La recepcionista Marta siempre ha estado muy atenta y con aptitud de ayuda. Excelente guía para recomendarnos sitios.

Cons:

Las comidas y los precios de estos

2026-10-15 • via Nuitee
M
Maria • extended_group • es
7
2026-10-15 • via Nuitee
J
Jose Manuel • couple • es
8
Para repetir
Pros:

El trato de Marta y una chica de color ,muy bien ,muy simpáticas y muy atentas,un 12

Cons:

El baño le faltaba una mejora

2026-10-14 • via Nuitee
F
Filippi • solo_traveller • it
4
Cons:

Troppo caro,camera piccola ed angusta. Colazione deludente.
L unica nota positiva da evidenziare la pulizia.

2026-10-14 • via Nuitee
G
Giacomo • couple • it
8
Pros:

Struttura molto originale e di bell’aspetto. Il personale, le ragazze della reception, sono stati tutti estremamente cortesi, affabili e di grande aiuto. Buona la pulizia

Cons:

I bagni sono sicuramente da ristrutturare.

2026-10-13 • via Nuitee
A
Antonio 1967 (Livorno) • couple • it
8
Pros:

L'Hotel dispone di una piacevole terrazza esterna dove è anche possibile consumare la colazione. Parcheggio disponibile e gratuito. Colazione varia. In circa 15 minuti si raggiunge il parcheggio gratuito presso la stazione di Sintra. Cortesia presso la reception nel fornire informazioni.

Cons:

Nulla in particolare

2026-10-13 • via Nuitee
J
Jennifer • couple • be
6
2026-10-12 • via Nuitee