WOT Sarrazola Soul

Hotels
8.2 (216 reviews)
Avenida Doutor Brandão de Vasconcelos , Sintra , pt

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
6.66
Multiple reviews noted issues with cleanliness and maintenance, including dirty bathrooms and mold.
Service
9.63
The staff was consistently praised for being kind and helpful.
Location
8.67
Some guests enjoyed the peaceful and secluded location; however, it was noted that shops and attractions were distant.
Room Quality
7.62
Rooms were described as old and some had maintenance issues, although many guests enjoyed the comfort and space.
Amenities
8.15
Amenities varied, with complaints about missing items like a refrigerator and some negative comments about old facilities.
Value for Money
7.11
Several reviews indicated that the price was too high for the conditions provided.
Food and Beverage
9.16
Breakfast received positive remarks with many reviews highlighting its quality.
Overall Experience
8.63
Overall, guests had a memorable experience despite some issues, often praising the service and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:15

Property Description

Luxurious Accommodation with Stunning Views
Experience a luxurious stay at WOT Sintra Sarrazola, nestled in Sintra with easy access to popular attractions. Indulge in comfort with well-appointed rooms featuring modern amenities and picturesque views from private balconies.

Relaxing Garden Oasis
Unwind in the tranquil garden or socialize in the shared lounge while enjoying the serene ambiance of the property. The terrace offers a perfect spot to soak in the beauty of the surroundings, providing a peaceful retreat for guests.

Convenient Services and Hospitality
Enjoy seamless service with 24/7 guidance from multilingual staff at the reception. With complimentary WiFi and free parking, explore nearby landmarks like Quinta da Regaleira and Pena National Palace effortlessly. Book your stay at WOT Sintra Sarrazola for a memorable getaway.

Important information:

Bookings for more than 10 people or 10 rooms, different policies will be applied

The minimum age to stay in the rooms alone is 16 years.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

8.2
Based on 216 reviews
Cleanliness: 6.66
Service: 9.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 9.16
Overall Experience: 8.63
M
Mary • couple • es
10
Muy cómodo todo y el personal muy agradable
Pros:

Está en plena naturaleza y muy cerca de Sintra

2026-03-13 • via Nuitee
K
KARIM • extended_group • es
9
2026-03-05 • via Nuitee
C
Chen • couple • fr
10
Pros:

适合自驾路上住宿。
员工非常热情，入住时给准备了手写的欢迎卡和蛋挞。
早餐也不错。

2026-03-04 • via Nuitee
H
Hubner Peixouto • couple • pt
8
2026-03-03 • via Nuitee
G
GONÇALO • family_with_children • pt
8
2026-03-03 • via Nuitee
J
Jorge • couple • pt
8
2026-03-02 • via Nuitee
E
Elena • couple • us
10
Perfect getaway
Pros:

We stayed at this cute hotel a few times and love it every time. Friendly staff, great breakfast and great location with easy access to the beaches and to Sintra.

2026-03-01 • via Nuitee
F
Florbela Fernandes • couple • pt
7
Pros:

Simpatia dos funcionários.

Cons:

Pouca roupa na cama na altura do inverno.

2026-02-28 • via Nuitee
A
Ana • solo_traveller • pt
7
2026-02-27 • via Nuitee
R
Riccardo • couple • it
6
Pros:

Close to the ocean. The room was ok. The bed was comfortable.

Cons:

The hot water was lightly brown for the first 15 minutes. Staff wasn't aware of this problem.

2026-02-25 • via Nuitee
V
Valeriya • solo_traveller • de
7
Nice but needs some renovations and little fixes. Breakfast needs a lot of improvement.
Pros:

Really cute building, nice views, nice terrace for good weather. Good location and available parking. Some of the staff were really nice and advised great places for us to have some dinner.

Cons:

Breakfast was really not great, especially for 12 euro per person. We had to drive somewhere else the second day to have breakfast.

A lot of little things were falling apart: no power outlet cover in the bathroom (not very safe?), parts of the shower cabin were loose, rusty water was going from the shower for a while.

2026-02-23 • via Nuitee
M
M • solo_traveller • nl
9
Pros:

Super friendly staff, excellent breakfast, amazing views, private parking, a small stroll to Colares village.

Cons:

The elevator was not working

2026-02-22 • via Nuitee
I
Iza • family_with_children • pt
8
2026-02-13 • via Nuitee
Y
yosukram • Family
10
Already been twice, and happy to come back again
Pros:

After 10 wonderful days last summer, thank you for welcoming us once again for a weekend in winter. Both of our stays were fantastic.
Special mention for Candida's kindness and helpfulness.

2026-01-29 • via Tripadvisor
K
Katarzyna • extended_group • pl
10
Super obiekt świetna lokalizacja i śniadanko.
Pros:

Świetna lokalizacja, pyszne śniadanie podane na nasze życzenie wcześniej. Przewspaniały personel pomocny i życzliwy.

Cons:

Wszytko było super.

2026-01-28 • via Nuitee
G
Gabriel • solo_traveller • pt
10
2026-01-27 • via Nuitee
A
Ana Marisa • couple • pt
8
Staff simpático quarto muito acolhedor
Pros:

A paisagem

Cons:

Gostei de tudo

2026-01-27 • via Nuitee
M
Maria PIA • family_with_children • cr
10
2026-01-26 • via Nuitee
K
Kamil • extended_group • pl
8
Pros:

Piękna okolica i dobra lokalizacja bardzo blisko Sintry i wszystkich pałaców. Blisko Cabo da Roca. Bardzo przyjazny personel i spokój (przynajmniej zimą).

Cons:

W hotelu są pojedyncze szyby i słabo grzejąca klimatyzacja. Dlatego trzeba sobie mocno nagrzać w ciągu dnia, żeby w nocy nie zmarznąć, bo temperatura w pokoju wynosiła 15 stopni. Zimą jest w Portugalii dość kapryśnie, jeśli chodzi o pogodę. Ale jak się nagrzało, to wzrastała do 22 stopni.

2026-01-25 • via Nuitee
I
Irene • solo_traveller • be
8
2026-01-23 • via Nuitee