The Sylvana Pai Boutique Resort

Hotels
Independent
8 (18 reviews)
96 Moo3 Chaisongkram Rd. T. Vieng Tai, Pai, Mae Hong Son, 58130 , Pai , TH

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Free airport transportation
Safe-deposit box at front desk
Front desk (limited hours)
Tours/ticket assistance
Free self parking
See all facilities

Review Highlights

Pros:
Excellent central location (near walking street/night market/shops)
Calm, chill and relaxing atmosphere
Friendly and helpful staff
Nice pool and pleasant outdoor/villa areas
Cozy, charming property
Cons:
Hard mattresses / uncomfortable beds
Noise from nearby venues and roosters at times
Cleanliness issues for some rooms (bugs, dirt) and inconsistent housekeeping
Aging/poorly maintained bungalows and broken furniture
Small or dated pool/ outdoor furniture

Categories

Cleanliness
6.5
Mixed reports: several guests praised cleanliness of rooms and pool, but multiple reviews mention dirt, bugs/fleas, lack of daily housekeeping and damp/old fixtures — overall below average.
Service
9.5
Consistently positive: staff repeatedly described as adorable, helpful and discreet at the front desk; service is a clear strength in guest comments.
Location
9.7
Very strong: many guests highlight the brilliant/central location (walking street, night market, shops) and easy access to town — a standout feature.
Room Quality
6.2
Several negatives: frequent complaints about hard mattresses, small or sloping rooms, broken furniture, poor shower fixtures and aging bungalows — room comfort is an issue.
Amenities
7.5
Generally positive but mixed: pool and outdoor areas praised as relaxing, though pool is sometimes described as small and outdoor furniture/ sunbeds need updating.
Value for Money
8.5
Mentioned positively in at least one review as good value; given location and relaxed atmosphere, perceived as good value by many despite some maintenance issues.
Food and Beverage
8
Standard quality for this hotel tier (food/beverage not specifically discussed in the reviews).
Overall Experience
8.1
On balance positive: guests describe a calm, cozy and charming stay with a lovely atmosphere and friendly staff, though noise, maintenance and bed comfort reduce the score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-21 10:53

Property Description

Recreational Activities and Scenic Views
Make the most of your stay by exploring the area on bikes available for rent, relaxing on the terrace, or enjoying the lovely garden.

Convenient Amenities
Benefit from complimentary Wi-Fi, tour/ticket assistance, luggage storage, and a safe deposit box for a hassle-free experience.

Cozy Rooms with Modern Features
Feel at home in the air-conditioned rooms with flat-screen TVs, private balconies, and rain showerheads in the bathrooms.

Escape to The Sylvana Pai Boutique Resort in Pai and immerse yourself in the charm of Walking Street and the tranquil Pai River. Book now to experience the perfect blend of comfort and convenience!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 18 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.7
Room Quality: 6.2
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.1
בוגנים extended_group il
9
2026-08-08 via Nuitee
S
Sylvie solo_traveller fr
7
Bien
Pros:

L'emplacement était parfait très proche du night market et de la rue animée sans les nuisances très calme
Propre et personnel très gentil

Cons:

Les lits n'étaient pas très confortables

2026-08-08 via Nuitee
R
Ronald family_with_children nl
8
2026-08-07 via Nuitee
E
elena solo_traveller it
10
Soluzione perfetta a Pai
Pros:

Alloggi indipendenti raffinati e confortevoli, in una piccola struttura ricca di verde, con piscina ben tenuta e una tettoia centrale circondata dall'acqua attrezzata con materassi e cuscini piacevolissima zona relax/meditazione.
Posizione eccezionale appena discosta dalla strada principale dove di sera vengono anche allestiti gli stand di street food.

2026-08-06 via Nuitee
C
Carole couple fr
10
Super hôtel pour découvrir Paï
Pros:

Super terrasse commune très agréable. Localisation parfaite

Cons:

Piscine un peu défraîchie et matériel de piscine (chaises longues) très décrépies.
Contrainte horaire pour rentrer le soir (17h) tenant la configuration des lieux ( accès bloqué par le marché de nuit) découverte après réservation.

2026-08-06 via Nuitee
S
Sabine solo_traveller fr
7
Sejour à Pai
Pros:

Emplacement bien centré, chambre agréable, piscine appréciable, propre.

Cons:

Le personnel à l accueil pas sympathique du tout. Rien pour acheter à boire ou à manger, pas de bar pour prendre un café, pas de petit déjeuner sur place. Pas d animation.

2026-08-06 via Nuitee
M
Maisie couple gb
7
Great location. comfortable beds but cold shower
Pros:

Great location, comfortable beds and cute little bungalow style rooms!

Cons:

The shower was cold. Rooms weren’t cleaned during our stay. Pre warning if paying card there is a 3% charge.

2026-08-06 via Nuitee
L
Leonie extended_group ch
8
Zentrales gemütliches Hotel
Pros:

Tolle Lage, schöne Anlage, viel Platz im Zimmer

Cons:

Bad ist okey, aber relativ alt

2026-08-04 via Nuitee
P
Patricia extended_group es
3
Pros:

Lo unico bueno era la ubicación. Al lado de la walking street y del 7 eleven a unos 3 minutos andando. La piscina bastante limpia, y el hotel como tal es bonito. Nos dejaron hacer el check-in antes, esto supongo que es porque es temporada baja
También tenian varios gatos monisimos (amo a los gatos), y eso lo hizo un poco mejor

Cons:

Estaba todo muy muy muy muy sucio y super antiguo. Daba asco ponerse descalzo en la habitación. Me encontré dos cucarachas muertas en la habitación, y olia todo a anti insectos. Habia telarañas y polvo por todos lados, las toallas estaban sucias y rotas, y había unos cojines y algunas telas de decoración que hacía años que no tocaban el agua. Un asco
El personal bastante desagradable, y que no se pueda pagar por booking está fatal, porque te cobran de más por pagar con tarjeta
Las camas son incomodisimas, muy muy duras y suenan mucho al moverse. Se te clavan los muelles
Una decepción, no repetiría para nada

2026-07-23 via Nuitee
C
Colette family_with_children nl
6
2026-07-22 via Nuitee
R
Ronald solo_traveller nl
7
Pros:

Location and staff

Cons:

Room smelt moldy. AC did not work very well

2026-07-21 via Nuitee
R
Rob family_with_children nl
8
Heerlijk rustig verblijf midden in centrum
Pros:

Mooie kamer, mooie binnentuin met veel groen. Lokatie top direct naast walking street, maar wel de rust!

Cons:

Personeel vriendelijk maar niet zo goed op de hoogte.

2026-07-21 via Nuitee
I
iris solo_traveller il
8
2026-07-18 via Nuitee
F
Frederic family_with_children fr
7
Pros:

Calme et proche de la vie animée de Pai. Massage, restaurants, location de scooter, tout est accessible

Cons:

La froideur de la gérante qui ne cherche pas à vous aider pour trouver un renseignement et qui dès 11h30, vous rappelle qu'il faut partir avant 12h et que c'est 10 bahts par minute de retard. Cela tranche avec la gentillesse de la plupart des habitants en Thaïlande.

2026-07-17 via Nuitee
A
Alexander solo_traveller de
9
Perfekte Lage!!!
Pros:

Lage direkt bei der Walking street war Klasse. Jazzclub nebenan hat abends schöne Musik gebracht ohne zu laut/lange zu sein.
Pool war erfrischend und sauber. Bestes Essen direkt vor der Tür!!

Cons:

Eigentlich nichts

2026-07-11 via Nuitee
E
Eitan extended_group il
10
2026-07-10 via Nuitee
B
Barbora extended_group ie
10
2026-07-10 via Nuitee
A
Alessia Maria couple it
10
2026-07-10 via Nuitee
R
Rebecca family_with_children nl
8
Super fijne locatie en vriendelijk personeel!
Pros:

Gastvrij, bed, locatie

Cons:

Lekkage in badkamer

2026-07-08 via Nuitee
F
Floris couple nl
9
2026-07-06 via Nuitee