Zenith Hotel Kuantan

Hotels
8.3 (4370 reviews)
Jalan Putra Square 6, Putra Square , Kuantan , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Spacious rooms
Cons:
Cleanliness issues
Slow check-in

Categories

Cleanliness
6.3
Multiple reviews mention cleanliness issues, including dirty bathrooms and dusty carpets.
Service
8.3
Some positive comments about service, but mentioned issues with front desk staff.
Location
9.3
Strategically located near shopping areas, praised in many reviews.
Room Quality
8.3
Rooms described as comfortable and spacious, despite some maintenance issues.
Amenities
7.8
Amenities like breakfast and pool received mixed reviews; some improvements needed.
Value for Money
8.8
Generally seen as worth the cost with good value for breakfast.
Food and Beverage
9.3
Food, especially breakfast, was well-received and frequently praised.
Overall Experience
8.3
Mixed feedback but overall satisfactory; some guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:04

Property Description

Integrated Building with Convention Centre

Zenith Kuantan offers more than just a hotel stay – it is part of an integrated building that includes a convention centre, retail, and dining options. This makes it the perfect choice for both leisure and business travelers looking for convenience and accessibility.

Modern Rooms and Amenities

Guests can expect spacious contemporary rooms at Zenith Kuantan, equipped with a flat-screen TV, 24-hour room service, and private bathrooms with essential amenities. The hotel also provides tea/coffee making facilities and a minibar for a comfortable stay.

Dining Options and Leisure Facilities

From all-day dining at The Dining Room Coffee House to unwinding at The Lounge with drinks, Zenith Kuantan caters to your culinary preferences. Additionally, guests can stay active at the fitness centre, plan their adventures at the tour desk, or relax at the infinity pool and spa.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective from 1st March 2022, guests are required to pay MYR 3 per room per night for Cukai Kelestarian (Sustainability Tax) by the State Government. This is not included in the room rate and will be paid directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 5 years old and over stay for MYR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 4370 reviews
Cleanliness: 6.3
Service: 8.3
Location: 9.3
Room Quality: 8.3
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.3
M
Muhammad Hafizuddin couple my
8
2026-07-11 via Nuitee
N
Nurli Shuhada couple my
10
2026-07-11 via Nuitee
S
SITI NORFATIHAH couple my
10
2026-07-10 via Nuitee
T
Takahiro solo_traveller jp
9
2026-07-10 via Nuitee
V
Vicknesvaran extended_group sg
8
2026-07-09 via Nuitee
S
syafina couple my
10
Pros:

Sarapan sedap...tempat menarik dan cantik

2026-07-09 via Nuitee
M
mohd allief couple my
7
2026-07-09 via Nuitee
I
Ismail solo_traveller my
4
Disappointing Housekeeping Service
Pros:

The location near to the mall

Cons:

I would like to provide feedback on my recent experience during my stay at the hotel. Upon returning from Gambang at 4.30pm, I was disappointed to find my bedroom unclean and not yet serviced. This delay in room cleaning was particularly inconvenient after having to wait for 10 minutes for the elevator, with only one functioning for regular guests while the others were reserved for VIPs. Furthermore, the elevator I eventually used had a blackout issue, adding to the overall frustration. This lack of timely room servicing and cleanliness has diminished my satisfaction with my stay. I hope that improved efficiency and attention to cleanliness can be ensured for future guests to have a more pleasant experience.

2026-07-09 via Nuitee
H
Heidi couple nz
7
2026-07-09 via Nuitee
S
SITI solo_traveller my
10
2026-07-08 via Nuitee
M
Maznah solo_traveller my
9
Vacation for healing
Pros:

Near the mall.

Cons:

Parking - another building

2026-07-08 via Nuitee
N
Norhafizah extended_group my
7
Pros:

located at town centre

2026-07-07 via Nuitee
M
MohamedSalleh couple my
9
2026-07-06 via Nuitee
I
IRMAYANTI couple my
8
A good place to have a short break in Kuantan. Near to malls.
Pros:

The location and breakfast spread

Cons:

Nothing

2026-07-06 via Nuitee
K
Kogulam couple my
8
Great stay and value for money.
Pros:

Stayed here for one night during a business trip and had a very pleasant experience. The room was clean, and the bed was very comfortable, allowing me to get a good night's rest after a long day. The hotel's location is perfect, right in the city centre, with the biggest shopping mall just opposite, making it very convenient for dining and any last-minute shopping.

The check-out process was super fast and efficient, which was a big plus when rushing to my next appointment.

The only downside was that the bathroom lighting was quite dim, which could be improved. Other than that, it was a comfortable and convenient stay, and I would definitely consider staying here again for future business trips.

Cons:

The only thing that could be improved is the bathroom lighting, as it was a bit too dim.

2026-07-04 via Nuitee
S
Syed abdul hamid couple my
9
Comfortable stay
Pros:

Location

Cons:

No complaints

2026-07-04 via Nuitee
S
Siti Norma Fadzillah extended_group my
7
2026-07-04 via Nuitee
A
Ang Khang couple my
8
Cons:

食物需要改进 alio alio 跟放了一包盐一样咸 怎么吃

2026-07-03 via Nuitee
M
Mohd Faizal solo_traveller my
9
2026-07-03 via Nuitee
Y
yusniza solo_traveller my
9
Comfortable
Pros:

The location and the easy access to nearby facilities

Cons:

-

2026-07-02 via Nuitee