Zenith Hotel Kuantan

Hotels
8.3 (4327 reviews)
Jalan Putra Square 6, Putra Square , Kuantan , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Spacious rooms
Cons:
Cleanliness issues
Slow check-in

Categories

Cleanliness
6.3
Multiple reviews mention cleanliness issues, including dirty bathrooms and dusty carpets.
Service
8.3
Some positive comments about service, but mentioned issues with front desk staff.
Location
9.3
Strategically located near shopping areas, praised in many reviews.
Room Quality
8.3
Rooms described as comfortable and spacious, despite some maintenance issues.
Amenities
7.8
Amenities like breakfast and pool received mixed reviews; some improvements needed.
Value for Money
8.8
Generally seen as worth the cost with good value for breakfast.
Food and Beverage
9.3
Food, especially breakfast, was well-received and frequently praised.
Overall Experience
8.3
Mixed feedback but overall satisfactory; some guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:04

Property Description

Integrated Building with Convention Centre

Zenith Kuantan offers more than just a hotel stay – it is part of an integrated building that includes a convention centre, retail, and dining options. This makes it the perfect choice for both leisure and business travelers looking for convenience and accessibility.

Modern Rooms and Amenities

Guests can expect spacious contemporary rooms at Zenith Kuantan, equipped with a flat-screen TV, 24-hour room service, and private bathrooms with essential amenities. The hotel also provides tea/coffee making facilities and a minibar for a comfortable stay.

Dining Options and Leisure Facilities

From all-day dining at The Dining Room Coffee House to unwinding at The Lounge with drinks, Zenith Kuantan caters to your culinary preferences. Additionally, guests can stay active at the fitness centre, plan their adventures at the tour desk, or relax at the infinity pool and spa.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective from 1st March 2022, guests are required to pay MYR 3 per room per night for Cukai Kelestarian (Sustainability Tax) by the State Government. This is not included in the room rate and will be paid directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 5 years old and over stay for MYR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 4327 reviews
Cleanliness: 6.3
Service: 8.3
Location: 9.3
Room Quality: 8.3
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.3
S
Siti Norma Fadzillah extended_group my
7
2026-07-04 via Nuitee
K
Kogulam couple my
8
Great stay and value for money.
Pros:

Stayed here for one night during a business trip and had a very pleasant experience. The room was clean, and the bed was very comfortable, allowing me to get a good night's rest after a long day. The hotel's location is perfect, right in the city centre, with the biggest shopping mall just opposite, making it very convenient for dining and any last-minute shopping.

The check-out process was super fast and efficient, which was a big plus when rushing to my next appointment.

The only downside was that the bathroom lighting was quite dim, which could be improved. Other than that, it was a comfortable and convenient stay, and I would definitely consider staying here again for future business trips.

Cons:

The only thing that could be improved is the bathroom lighting, as it was a bit too dim.

2026-07-04 via Nuitee
S
Syed abdul hamid couple my
9
Comfortable stay
Pros:

Location

Cons:

No complaints

2026-07-04 via Nuitee
M
Mohd Faizal solo_traveller my
9
2026-07-03 via Nuitee
A
Ang Khang couple my
8
Cons:

食物需要改进 alio alio 跟放了一包盐一样咸 怎么吃

2026-07-03 via Nuitee
A
Ahmad Afkhar Fakhrizzaki couple my
9
2026-07-02 via Nuitee
Y
yusnishah solo_traveller my
9
2026-07-02 via Nuitee
R
rohani couple my
8
2026-07-02 via Nuitee
W
Woan Ying couple sg
9
2026-07-02 via Nuitee
Y
yusniza solo_traveller my
9
Comfortable
Pros:

The location and the easy access to nearby facilities

Cons:

-

2026-07-02 via Nuitee
M
Mazlan couple my
10
2026-07-01 via Nuitee
K
Kamariah extended_group sg
6
2026-07-01 via Nuitee
B
BAHARUDIN solo_traveller my
10
2026-06-30 via Nuitee
M
Mohd Safiq Iqhbal couple my
5
2026-06-30 via Nuitee
A
Aminuddin couple my
10
VERY COSY
Pros:

MANY CHOICES OF FOOD SELECTIONS FOR BREAKFAST. LOCAL AND AMERICAN MEALS. NICE COOL DRINKS. VERY GOOD TEH TARIK.

BED AND PILLOWS VERY COMFORTABLE. ADJUSTABLE ROOM TEMPERATURES

VERY NEAR TO SHOPPING CENTRES

Cons:

NONE

2026-06-30 via Nuitee
A
Astrid solo_traveller fr
8
Pros:

Hôtel pour une clientèle malaisienne chic. Chambre avec baignoire et douche. Salle de bain spacieuse. Buffet petit-déjeuner incroyable par sa variété de plats. Emplacement éloigné de la rivière mais à proximité de toutes commodités. Accueil agréable.

Cons:

Manque de prises vers le lit. Vue du 11e étage sur le côté de l'hôtel donc inintéressante. Pas beaucoup de Transats vers la piscine.

2026-06-30 via Nuitee
M
Mohd Ali solo_traveller my
10
2026-06-29 via Nuitee
N
NORZAINI ROSE solo_traveller my
8
2026-06-29 via Nuitee
H
Hazri couple my
10
2026-06-29 via Nuitee
Y
YE YEEN solo_traveller my
5
2026-06-29 via Nuitee