Zenith Hotel Kuantan

Hotels
8.3 (4471 reviews)
Jalan Putra Square 6, Putra Square , Kuantan , MY
+60 9-565 9595

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Spacious rooms
Cons:
Cleanliness issues
Slow check-in

Categories

Cleanliness
6.3
Multiple reviews mention cleanliness issues, including dirty bathrooms and dusty carpets.
Service
8.3
Some positive comments about service, but mentioned issues with front desk staff.
Location
9.3
Strategically located near shopping areas, praised in many reviews.
Room Quality
8.3
Rooms described as comfortable and spacious, despite some maintenance issues.
Amenities
7.8
Amenities like breakfast and pool received mixed reviews; some improvements needed.
Value for Money
8.8
Generally seen as worth the cost with good value for breakfast.
Food and Beverage
9.3
Food, especially breakfast, was well-received and frequently praised.
Overall Experience
8.3
Mixed feedback but overall satisfactory; some guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:04

Property Description

Integrated Building with Convention Centre

Zenith Kuantan offers more than just a hotel stay – it is part of an integrated building that includes a convention centre, retail, and dining options. This makes it the perfect choice for both leisure and business travelers looking for convenience and accessibility.

Modern Rooms and Amenities

Guests can expect spacious contemporary rooms at Zenith Kuantan, equipped with a flat-screen TV, 24-hour room service, and private bathrooms with essential amenities. The hotel also provides tea/coffee making facilities and a minibar for a comfortable stay.

Dining Options and Leisure Facilities

From all-day dining at The Dining Room Coffee House to unwinding at The Lounge with drinks, Zenith Kuantan caters to your culinary preferences. Additionally, guests can stay active at the fitness centre, plan their adventures at the tour desk, or relax at the infinity pool and spa.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective from 1st March 2022, guests are required to pay MYR 3 per room per night for Cukai Kelestarian (Sustainability Tax) by the State Government. This is not included in the room rate and will be paid directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Location

Guest Reviews

8.3
Based on 4471 reviews
Cleanliness: 6.3
Service: 8.3
Location: 9.3
Room Quality: 8.3
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.3
F
Fatmawati • family_with_children • my
5
Pros:

Kena beratur untuk naik dan turun lift. Mengambil masa lebih dari 15 minit

Cons:

Lift

2026-11-06 • via Nuitee
M
Mun Lay • couple • my
8
2026-11-05 • via Nuitee
K
Khairul Amir • couple • my
6
2026-11-04 • via Nuitee
M
Mariam Binti Md Ali • couple • my
7
Cons:

Poor parking lot

2026-11-04 • via Nuitee
L
Lester • couple • sg
6
It’s a convenient hotel.
Pros:

The hotel is located at a very convenient place in Kuantan.

Cons:

The facilities are not properly maintained. The water in the bathroom is never hot and the air conditioning inside the room never cold. The housekeeping has the most to improve - not thorough in the cleaning, never replaces the used towels, always late in cleaning the room and not consistent in replenishing the toiletries or the used towels.

2026-11-04 • via Nuitee
S
SYAHMI • family_with_children • my
10
2026-11-03 • via Nuitee
H
Halim • couple • my
4
2026-11-02 • via Nuitee
G
Gorgonite • couple • my
9
All is Ok
Pros:

Room is spacious

Cons:

Drainage system sometimes clogged

2026-11-02 • via Nuitee
N
Noor Amalina • couple • my
9
Pros:

Staff very friendly and helpful

Cons:

Room a bit old

2026-11-01 • via Nuitee
N
Nor Hidayah • couple • my
10
2026-10-31 • via Nuitee
T
Tengku Ahmad Mujahid • couple • my
7
2026-10-31 • via Nuitee
S
Sharon Casilda • solo_traveller • my
6
Not a good experience on the whole
Pros:

It was convenient to my conference

Cons:

Lifts were not working well, car park far and dark and had to walk a distance, the night shift staff not helpful, breakfast was mediocre and the food wasn’t enough even though was at breakfast at 9 peak hours but no refill

2026-10-31 • via Nuitee
H
HusainiHusaini • couple • my
1
2026-10-30 • via Nuitee
F
Frank • solo_traveller • sg
7
Good location and the hotel staff is friendly, helpful and professional.
Pros:

The location is good for business travel in and around Kuantan. Staff is super friendly and the breakfast they offer is excellent

Cons:

Bathroom could use some upgrades

2026-10-28 • via Nuitee
M
Muhammad Hafizuddin • couple • my
9
2026-10-27 • via Nuitee
J
jeffrey goh • family_with_children • my
9
Comfortable bed. Room exceeded our expectation.
Pros:

Room was spacious. Breakfast spread was ok but common variety.

Cons:

Short of counter staff. No service staff at parking verification counter. And we had to pay parking fee ourselves though we are hotel guest.

2026-10-26 • via Nuitee
D
Dr Maznah • couple • my
9
2026-10-26 • via Nuitee
M
Muhamad jamaludin • couple • my
8
2026-10-24 • via Nuitee
M
Mohd Faizal Mohamed Zain • couple • my
9
2026-10-23 • via Nuitee
C
calvin • couple • my
10
2026-10-22 • via Nuitee