Val U Stay Inn and Suites

I would Advise you, if you value your life, do not stay there! I had the manager Billy Change my locks and She let a homeless man into my room, I came home after a 10-hour shift just to see a man laying on my bed! The man was homeless, and I had to Call the Pueblo Police Department to get him out. Then my life was threatening by housing keeping and Maintenace. I asked the Manager to Change my Locks or Fix the issue and she refused to! This Place needs to Be shut down and reported to the BBB! this place is full of young, trafficked kids, Drugs, and lots of Junkies all over the place! the halls are full of smoke and people on the ground overdosed and withdrawing! For a Cheap $800.00 a month it's not worth it. The place has bed bugs and cockroaches. The Housekeeping staff spend their time sneaking in rooms with the maintenance staff and doing drugs and prostitution while on the job. I had birds in my ceiling and the wall was Caving in, my fridge was disgusting with frozen metal heroin sheets in it! This place is trash and management are to blame, Billy is not a fit person to run this Business! I would say I did meet a few staff that did care and try to keep the place clean and safe! My car was almost broken into, and they need security! This review shouldn't even have 1 star!

The fool at the front desk told me the fire zone was reserved for managers, that I couldn’t park there. Lol. It’s reserved for firefighters or law enforcement in case of an emergency idiot, not as special parking for managers who don’t even own a vehicle

Reserved a room. Checked in at the front desk to find no rooms available. Waste of $100.

Where do I start, it's that bad! I reserved two weeks. Never was told there was no refund! Sure! It was on a sign behind the desk, but I should have been told. Then, my room was filthy! Beds were ok. No blankets at all. FILTHY REFRIGERATOR with pizza leftovers. No microwave. No phone. Had to walk a long way to get to room from lobby. Hard on an old lady like me! I was told not to prop door. On day 5 the housekeeper propped it to smoke! I reported to f. Desk oh the MAIDS WORK HERE they can do that we have to keep out the "bad" people oh really? I said am I bad? No room service.for 4 days and then only when i asked and the girl said oh well i cant get into 104 so I can come do yours. I deserve service regardless! Rotten management! Never stay there again!

Room not clean, no towels. Heater worked

I usually have pretty low expectations when visiting low-end motels, plus it normally doesn’t bother me. But this poor little motel... the staff are very nice and accommodating, but they really have their work cut out for them renovating that whole building. It looks and feels like a trap house.

I booked a ticket to find out later that it was doubled because of my pets. I cancelled immediately after booking and they wouldn’t refund my money. Staff was completely unprofessional.

This place is HORRIBLE. We chose to come here over staying at another place thinking it’d be nicer. Huge mistake. I wouldn’t even recommend this hotel to the homeless. This is literally like a prison cell. People hanging out their windows, the hallways are disgusting the rooms are awful spotted stained carpets stains on walls, stinks. Were NOT staying. We have been here an hour, long enough to give our son a bath and leave. Do NOT waste your money staying here. You’re better off in a car. I’m worried about my car even being in the parking lot. I don’t recommend this to anyone!

The managers were rude and even sold my room before i even got there and i paid a reservation! The man answered the phone from a phone in the lobby. he said they didn't have any rooms for the night and i told him i had a reservation. he said check in was 2 and i told him its 3 am and i have a reservation. he told ne he sold all the rooms they sold out. so i asked did you sell my room? the lady grabbed the phone and yelled we don't have any rooms! then hung up! what's worse is when i walked in the lobby, there was a hobo sleeping on the lobby couch! the room is falling apart as you coming in. There is holes in the walls and a very loud club down a couple building down.

Place was very ran down, only thing good was clean sheets, holes in walls and ceiling.deapes dirty and torn. Never stay at this place.

The hotel was very dirty and very dangerous. Sliding glass door locked from the outside, floor hadn't been vacuumed in a while, broken windshield, glass covered the parking lot, staff was in very dirty clothes. I could not stay more than 5 minutes.

In a run-down part of town. No locks on exterior doors and the lock on my room had been duct-taped back in place. No lock or latch on the sliding glass door to interior years. door secured with a stick. Room was not clean - carpet in terrible condition and smelly. Stains on the sofa. Very bad odor in the room and hall way. I didn't feel safe.

Dead roaches smashed on the wall, not hot water in the morning, cruddy area of town, no locks on exterior commons areas, lock to room sketchy.

Worst hotel I have ever experienced!! This hotel looked nothing like the pictures. When we got to the room it was filthy smelled like mold and water came out brown when I turned on the sink. Ultimately my girlfriend and I ended up leaving to find another hotel to stay in.I am truly surprised that hotel sites even feature this hotel on their website. Do not stay here no matter good the price sounds you will regret it!

Paid two nights, lost one, because of no refund policy. Prefer to loose the the night stay. Do not recomand, rather pay Moore and feel safe.

First, the receptionist was curt on the borderline of rude. Second, there were bird feathers, carpet stains and a poor smell on the way to room. All of which but the bird feathers continued into the room. Third, I killed seven cockroaches. Four in the bathroom and three in the room. If Val U Stay Inn had the last room available in Pueblo I would rather stay in Colorado Springs and commute. A complete rip off. The management must care nothing for the general condition of there facilities.

I would never stay there again this place was dirty and not suitable for humans the place need to be shut down

Upon initial inspection of our room we found the door locks had been exchanged for smaller ones. The holes had been packed with toilet paper and paper towels. The floor had a fresh layer of dead roaches. We were transferred to another room. The same layer of bugs was on the floor. There was only one towel and the lock on the sliding door didn't work. When I went to ask for another towel I was taken to the laundry room and shown that there were no more towels. I was told that the place was under new management. I hope that they will be able to make it better.

i was working on a paper which was made a little more stressful because the internet was slow but there was a problem right before my check out and the person on duty at the front desk handled it with great care and I very much appreciated that so overall my say was nice and I got my paper taken care of and I appreciated being able to stay there the prices was great and i hope to stay again at some point.

The door lock was in disrepair. Hallway and carpet were very worn ans dirty. The A/C unit did not cool. The bathroom had bugs. Sink and tub had yellow stains.