Homewood Suites by Hilton Richmond-Downtown

Hotels
Homewood Suites by Hilton
8 (235 reviews)
700 East Main Street Suite B , Richmond , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good food options
Cons:
Cleanliness issues
Service delays
Incomplete amenities

Categories

Cleanliness
7
Several mentions of dirty floors and shower issues.
Service
8.5
Staff were friendly and helpful despite issues.
Location
9
Consistently praised for its convenient location.
Room Quality
7.5
Issues with cleanliness and maintenance (e.g., non-working TV).
Amenities
8
Some amenities were appreciated, but washcloth availability was problematic.
Value for Money
7.5
Concerns about pricing versus service experienced.
Food and Beverage
8.5
Breakfast was convenient and tasty.
Overall Experience
8
Mixed experiences but overall acceptable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:43

Property Description

Convenient Location

Homewood Suites by Hilton Richmond-Downtown is ideally situated just a short 5-minute walk from the Virginia State Capitol. Within a 10-minute stroll, guests can reach the Supreme Court of Virginia, the Richmond Coliseum, and the Greater Richmond Convention Center.

Comfortable Accommodation

Each room at the hotel is thoughtfully equipped with a flat-screen TV and a private bathroom featuring a bath or shower. Whether for work or relaxation, the rooms offer a cozy retreat for guests.

Exceptional Service

With a 24-hour front desk, guests can expect prompt assistance and a seamless stay experience. The hotel's proximity to key attractions like the Greater Richmond Convention Centre and the Museum of Confederacy ensures a memorable visit to Richmond.

To experience comfort and convenience in the heart of Richmond, book your stay at Homewood Suites by Hilton Richmond-Downtown today.

Important information:

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

8
Based on 235 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8
S
stefania couple it
5
2026-08-22 via Nuitee
R
Rodrigo couple lu
9
2026-08-20 via Nuitee
G
Gloria solo_traveller us
10
2026-08-15 via Nuitee
M
Melissa extended_group us
3
Pros:

Location

Cons:

No air conditioning when it was 100 degrees outside and extremely warm in the room

2026-08-09 via Nuitee
C
CraigC344 Couples Roanoke, Virginia
8
Nice, comfortable, quiet and convenient.
Pros:

The hotel has recently been remodeled and is very nice. Rooms were clean, comfortable and quiet. There were some very minor issues like a broken toilet seat, the hassock doubling as a coffee table for the sofa won't easily hold liquids in a glass or cup without risk of spillage/staining, and the DR overhead light would only come on if all the room lights were powered up. The rooftop restaurant/lounge has great views of downtown Richmond but charges a "Facility Usage Fee" equal to 3% of the bill, which was not disclosed in advance. Breakfast in the lobby was typical Hilton stuff - good but nothing to write home about. Location is great for prowling around downtown Richmond.

2026-08-08 via Tripadvisor
C
cliff2026 Family Boston, Massachusetts
6
Big Rooms
Pros:

We were just staying ahead of a flight out of Richmond. So First off it was a $25 ride to the airport. I think I was confused when I booked and may have originally been looking at a different hotel. When we arrived at the hotel it is a bit confusing because there are actually 2 hotels in the same building. W were staying at the Homewood Suites on the 11th floor. Our room was huge, had a full fridge and dishwasher. There was an odor of smoke despite it saying it was smoke free. The rug was comfortable to walk on but did have some tears. One of the pieces of furniture did have a burn on it. I can't really speak to the location or things to do around the hotel as we checked in around 8:00 PM and were gone by 7:00 AM.

2026-08-03 via Tripadvisor
T
Teresa solo_traveller us
8
2026-08-02 via Nuitee
C
Cheryl family_with_children us
10
Cons:

A little hard to find the lobby for checkin. Really? paying for parking?

2026-07-21 via Nuitee
M
Mir couple us
1
They canceled our stay and then didn’t help us at all with finding a replacement despite multiple emails
2026-07-06 via Nuitee
C
CHINWE IJEOMA AUDIFFEREN solo_traveller ng
7
2026-07-06 via Nuitee
C
Christine couple us
10
2026-06-08 via Nuitee
渡邉 extended_group jp
10
近くにスーパーや食事をする場所もあるので、長期に快適に過ごせるホテル。ただ、周辺に観光する場所があるか不明。
Pros:

スタッフがとても親切。部屋も清潔で広く、キッチンやアイロン等、生活できる調度品もそろっており、とても心地よいホテルでした。

Cons:

特になし。

2026-06-06 via Nuitee
C
Christine couple us
10
Pros:

I never made it to breakfast.

2026-05-28 via Nuitee
K
Kerrigan extended_group us
10
2026-05-21 via Nuitee
A
Alkesha solo_traveller us
8
2026-05-18 via Nuitee
T
Thea solo_traveller us
8
2026-05-15 via Nuitee
J
Janice extended_group us
4
Received a call the day of out arrival to be told that my reservations were being moved to the Hampton suites with less
Pros:

Location/ decor

Cons:

The nasty cold breakfast; house keeping every other day; the thermostat would be inoperable during the day then would be operable late night and inoperable again in the mornings

2026-05-11 via Nuitee
J
Jesse couple us
6
It was okay but I wouldn’t go back to that location
Pros:

Clean and staff was polite

Cons:

The building was very strange being “2 hotels” in the same building owned by the same company.

2026-04-26 via Nuitee
B
brianrA5916DV Family
2
Do not stay here
Pros:

Do not stay here. We waited forever for check in because nobody was at the counter. Nobody was at the counter all weekend. They didn’t have electronic keys. I had two different rooms that had no working safe. The room was dirty. The HVAC was so loud we couldn’t use it. My kid was on crutches and the parking garage elevator didn’t work so she had to go down a parking garage ramp on crutches. The fire alarm went off at 1:45 am, causing me to carry a 15 year old on crutches down 12 flights of steps. We checked out early. I contacted the assistant GM with my concerns and haven’t heard back. Terrible hotel.

2026-04-04 via Tripadvisor
J
Jennifer couple us
10
2026-03-31 via Nuitee