Homewood Suites by Hilton Richmond-Downtown

Hotels
•
Homewood Suites by Hilton
8 (212 reviews)
700 East Main Street Suite B , Richmond , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good food options
Cons:
Cleanliness issues
Service delays
Incomplete amenities

Categories

Cleanliness
7
Several mentions of dirty floors and shower issues.
Service
8.5
Staff were friendly and helpful despite issues.
Location
9
Consistently praised for its convenient location.
Room Quality
7.5
Issues with cleanliness and maintenance (e.g., non-working TV).
Amenities
8
Some amenities were appreciated, but washcloth availability was problematic.
Value for Money
7.5
Concerns about pricing versus service experienced.
Food and Beverage
8.5
Breakfast was convenient and tasty.
Overall Experience
8
Mixed experiences but overall acceptable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:43

Property Description

Convenient Location

Homewood Suites by Hilton Richmond-Downtown is ideally situated just a short 5-minute walk from the Virginia State Capitol. Within a 10-minute stroll, guests can reach the Supreme Court of Virginia, the Richmond Coliseum, and the Greater Richmond Convention Center.

Comfortable Accommodation

Each room at the hotel is thoughtfully equipped with a flat-screen TV and a private bathroom featuring a bath or shower. Whether for work or relaxation, the rooms offer a cozy retreat for guests.

Exceptional Service

With a 24-hour front desk, guests can expect prompt assistance and a seamless stay experience. The hotel's proximity to key attractions like the Greater Richmond Convention Centre and the Museum of Confederacy ensures a memorable visit to Richmond.

To experience comfort and convenience in the heart of Richmond, book your stay at Homewood Suites by Hilton Richmond-Downtown today.

Important information:

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 212 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8
A
Austin • family_with_children • us
3
Pros:

Kinda gross hotel, room smelled pretty bad and the shower had hairs of the prior occupant still.

2026-01-20 • via Nuitee
K
Katherine • couple • us
10
2026-01-11 • via Nuitee
K
Kaylee • couple • us
7
Pros:

Location, staff

Cons:

No smart tv, dirty floors

2026-01-04 • via Nuitee
D
DuBrueler • family_with_children • us
7
Hotels are so expensive and so it makes you bummed when you can’t get wash clothes or take a shower without burning up,
Pros:

Nice lobby, elevator system and parking was cool, everything in room seemed orderly and clean, and the room was very big which is wonderful when your whole family has to share the space.

Cons:

Asked twice for washcloths and never got any. The second time they said the staff had brought us washcloths already. I don’t know why we’d call and ask again if our request had been successful. We thought the washcloths may still arrive, but no, no washcloths for our showers. The shower had either scalding hot water or freezing cold water, really no in between. The best we could adjust it to was very hot so we pretty much had a sauna in the bathroom and could not be under the water for more than a few seconds at a time. I’ve never experienced this scenario, water that would be hot and you move the handle a millimeter and it turns to ice cold water. The smell in the hallways and rooms was strange. Especially the hallway but luckily there are not too many rooms per floor so the walk from the elevator to the room was quick.

2025-12-21 • via Nuitee
A
Angela • couple • us
9
The property was clean, bed was comfortable, bar across the street had great food and was in walking distance
Pros:

Comfortable and good location

Cons:

Nothing, it was fine

2025-12-20 • via Nuitee
M
Melissa • family_with_children • us
1
Pros:

If you need to stay downtown it’s in a good location.

Cons:

When we got to our room our tv didn’t work, then there was a water main break and the hotel had no water for 24hrs, finally the thermostat in the room was broken and after repeated calls we were only given a space heater to help.

2025-12-15 • via Nuitee
M
Matthew • family_with_children • us
2
2025-12-15 • via Nuitee
V
Valerie • family_with_children • us
10
2025-12-06 • via Nuitee
T
Tim • couple • us
8
Pros:

Location

2025-11-23 • via Nuitee
M
Michael • extended_group • us
2
Not comfortable
Pros:

Location

Cons:

No free parking
Room was not cleaned very well
Water was either scolding hot or cold in the shower, would not adjust

2025-11-20 • via Nuitee
J
Jade • couple • us
10
Pros:

Easy to navigate, beautiful location

Cons:

Nothing

2025-11-09 • via Nuitee
M
Mcglamery • extended_group • us
9
2025-10-24 • via Nuitee
B
Brenda • solo_traveller • us
10
Overall, my stay was very nice and the staff were very friendly and helpful.
Pros:

I used my digital key to enter the room I was given. The room still had not been cleaned (bed unmade, trash left on counter) so I went to front desk. The staff person was very nice and got me set up with another room very quickly. He was also very apologetic about the issue.

Cons:

Nothing

2025-10-23 • via Nuitee
K
Kathleen • family_with_children • us
10
2025-10-16 • via Nuitee
S
Sheryl • family
4
Pros:

We had a threat in the lobby from a homeless person that was quite unsettling! Also, had multiple issues with access keys, once in parking garage & no one responded to call. I am SO disappointed in my stay, waste of money & stressil!

2025-10-11 • via Nuitee
A
Amy • partner
10
Pros:

Clean room, nice staff, great location!

2025-10-06 • via Nuitee
K
Kaylah
6
Pros:

Overall stay was OK. It just feels a little old in the rooms - however they were stocked and clean. My room was missing a safe and the front staff was not super helpful. I was having to wait on hold and then had to follow up with them. It is on the safer side of downtown Richmond and there was not a time I felt unsafe at location. Breakfast is a nice addition - parking was easy. I would say it’s not a bad hotel by any means but isn’t one I would be eager to return to.

2025-10-05 • via Nuitee
M
Maria
2
Pros:

I was there for 4 days and DID NOT receive housekeeping service of any kind. When I called the front desk to inquire, they mentioned that I had to request for service even though there is a sign in the room stating that housekeeping is preformed every other day.

2025-10-01 • via Nuitee
G
George • family_with_children
8
Pros:

Great stay and wonderful staff. Breakfast was convenient and very tasty. Only issue was the television was not working. Overall, a great stay.

2025-09-28 • via Nuitee
L
Lisa
6
Pros:

Parking deck was challenging. Elevator situation was very difficult and overall friendliness of staff was poor and not accommodating still waiting on my security deposit refund and have not seen it. Going to have to make a call.

2025-09-24 • via Nuitee