Hotel Rosario Lago Titicaca

Creepy place, first hairs in the food, then dirty sheets, and finally a spider in the car

Horrible hotel, one of the worst I've ever seen on my travels. I don't usually post reviews, but this time it was too much. The cleaning staff was very, very bad. They stared accusingly at my partner and daughter while they were in bed as he cleaned the room repeatedly. The cleaning they did in the room was also awful; they only cleaned what was visible and not in detail as it should be for the price we were paying. The reception was very disappointing. The two receptionists were very curt and direct, with no friendliness whatsoever. Similarly, the restaurant staff couldn't explain the breakfast menu. We would ask for something, and they would tell us that what we were looking for was on the table where the breakfast buffet was displayed, without any helpfulness in pointing us in the right direction. There was also a problem: there was no hot water. We were without hot water for almost our entire stay. In short, the hotel is nice, with good facilities, but the staff is inefficient and lacks ethics.

צוות מקסים ושירותי
מלון יפה, מעוצב, מתוחזק היטב

The view was fantastic and the bed was super comfy!

A estrutura do Hotel é ótima. Quartos espaçosos e com vista para o lago. Além disso, os funcionários são muito atenciosos. Adorei a estadia no local.

Hotel é lindo e o quarto bem grande, camas boas, banheira quentinho e uma linda vista do lago, o café da manha foi o melhor que tive na bolivia.

Diana the manager was great. The hotel is very cute, the room was very pretty and spacious. It is well situated and has a lovely view of the lake.

Gdybym mogła to bym dała nie 10 ale 100 gwiazdek. Hotel jest wspaniały. Apartamenty przepiękne! Byliśmy akurat w tym z wanna z hydromasażem, łóżka były niezwykle wygodne! W mieszkaniu było nieskazitelnie czysto, jedzenie w restauracji przepyszne (jesteśmy wege - jedliśmy śniadanie i kolacje) . Wszędzie z hotelu jest blisko, a obsługa jest przecudowna! Polecamy na milion procent!

Copacabana is a beautiful place to visit. What ruins a traveler's experience is a hotel like Rosario del Lago. My worst experience there was finding a rodent under my bed; the smell was terrible. I reported the incident to the reservations manager, but they took no action, or at least didn't apologize. It's a beautiful hotel, but the cleanliness and hygiene are appalling. My recommendation would be to hire better staff who actually know how to do their jobs and stop ruining a hotel that is beautiful but poorly maintained.

Lovely setting in Copacabana. Very kind and helpful staff.

Struttura stupenda, attaccata al porto, camera spaziosa e accogliente con tutto funzionante, staff gentile e parla bene inglese, colazione super

Bom pequeno almoço. Boa localização, muito perto do cais de embarque, com óptima vista sobre o lago. Bom quarto, muito espaçoso.

This was the 3rd hotel in this chain that we stayed at during our tour and it bore little resemblance to the other 2 which were very good.

The room was fine, decent size and clean, but set at the bottom of a steep incline away from the main hotel facilities. At night the path was not that well lit and as you exited the main building by the restaurant to the right was a sharp corner of a brick window sticking out at head level. An accident waiting to happen!

Prior to the evening meal we attempted to order a bottle of wine, and sat in the small reception, however 20 minutes later this had not arrived despite the barman being behind the bar during this time. We only received it when they opened the restaurant at 7pm.

During the evening meal our group were seated opposite the kitchen serving hatch. There was an overprowering smell of fish (not nice at all), then on 3 occasions we were subjected to strong wind blowing at us, we complained to the waiter and were told it was the fan in the kitchen. It also made it very cold at our table.

The food wasn't that great and one of our party did not receive his meal until most of us had finished, despite chasing it. When it arrived it did not have the jug of sauce that the others had received so he asked the waiter to bring it. He was told the sauce was on the meat....it wasn't..he chased two more times and nothing was forthcoming - despite a jug of sauce sitting next to the serving hatch during the meal!

Breakfast buffet brought it's own issues, we requested fried eggs from the waiter (same one as previous eveing) - he said only eggs were on buffet these were scrambled. He refused to get us any fried eggs, despite the kitchen staff being there. This was offered at both the other hotels (and all the other hotels on our tour), with no issue so why is it such an issue here???

There is no excuse for staff ignorance, as a hotel you may think what does it matter, they won't be coming back......BUT our tour leader wil,l with other groups and the tour company have the option ot use other hotels! This was the worst hotel of the trip.

Location and service was good