Quality Inn & Suites Big Spring

Hotels
•
Quality Inn
7.8 (202 reviews)
917 Lamesa Highway , Big Spring , US
+1 432-268-0568

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location / close to I-20
Affordable / good value for money
Some rooms described as clean and quiet
Beds acceptable / bathroom sometimes praised
Easy access / suitable for overnight stays
Helpful maids reported in at least one review
Nearby dining options (Tex-Mex, donut/kolache)
Cons:
Inconsistent or poor breakfast (eggs dried out, hard biscuits, bad coffee)
Housekeeping lapses (rooms not serviced, towels not replaced)
Front desk unattended / management unhelpful
Security concerns (gasoline stolen, lack of security, exterior doors propped open)
Room issues: too small for two queens, loose fixtures, shower curtain problems
Broken or unrepaired items (window, treadmill, scalding shower)
Property smells musty / visible grime in areas
Prepayment/booking policy issues (company pre-pay complications)

Categories

Cleanliness
6
Mixed reports: several guests praised that rooms were very clean, but a detailed review describes musty smells, grime left on surfaces, and lapses in housekeeping (rooms not serviced, towels not replaced). Overall slightly below average due to those serious cleanliness complaints.
Service
6
Mixed service: some staff (maids) were described as helpful and check-in was sometimes easy, but there are multiple serious service complaints (unattended front desk, management unwilling to help or refund, inconsistent room servicing and communication).
Location
10
Consistently positive: convenient location (close to I-20), easy access, nearby dining options (Tex-Mex next door, donut/kolache place) and suitable for overnight stays or budget travelers.
Room Quality
6.5
Mixed: beds generally acceptable and some bathrooms praised, but issues reported with small room size (two queens cramped), loose fixtures/shower curtain, broken window in one case, and occasional scalding shower — puts room quality slightly below neutral.
Amenities
6.5
Inconsistent amenities: breakfast offerings are variable and often criticized (food sitting out, poor quality), gym equipment was reported broken and housekeeping schedule inconsistent, though some basics exist and water was fixed quickly in one report.
Value for Money
10
Perceived as strong value: multiple reviewers note the hotel is cheap and a good option to avoid higher city prices; proximity and affordability drive a high value score despite some service/quality issues.
Food and Beverage
7.4
Mixed breakfast experiences: several guests found the breakfast poor (eggs dried out, hard biscuits, bad coffee), while others noted decent or excellent breakfast items on some days (Sunday improvements, waffles). Overall somewhat above average due to occasional good offerings.
Overall Experience
10
Overall stays are portrayed as acceptable for budget travelers: while there are notable negatives (security concerns, cleanliness lapses, service inconsistencies), many guests found the hotel suitable for short stays given the low price and location, leading to a high value-aligned overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Welcome to Quality Inn & Suites in Big Spring!

Convenient Amenities: Enjoy our fitness centre and barbecue facilities during your stay. Benefit from free WiFi, a 24-hour front desk, and a business centre for all your needs.

Family-Friendly Accommodation: Our hotel offers comfortable family rooms for a pleasant stay with your loved ones.

Easy Access: Located just 80 km from Midland International Airport, reaching your destination is hassle-free.

Book your stay at Quality Inn & Suites now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAF

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.8
Based on 202 reviews
Cleanliness: 6
Service: 6
Location: 10
Room Quality: 6.5
Amenities: 6.5
Value for Money: 10
Food and Beverage: 7.4
Overall Experience: 10
T
Tyree • couple • us
8
2026-10-24 • via Nuitee
C
Christopher • couple • us
1
Terrible. I will never stay at Quality Inn again.
Pros:

Nothing

Cons:

No water. No security. Gasoline stolen from tank. Management unwilling to help or offer a refund.

2026-10-23 • via Nuitee
K
Kristi • couple • us
10
2026-10-12 • via Nuitee
D
Dick • solo_traveller • us
8
2026-10-08 • via Nuitee
O
Olita • couple • us
7
OK, but not great!
Pros:

Easy access

Cons:

Poor breakfast selections

2026-09-19 • via Nuitee
G
Gonzales • solo_traveller • us
7
2026-09-16 • via Nuitee
L
Lisa • couple • us
5
everything in need of upgrade/repair and paint
Pros:

seemed that everything needed to be repaired or upgraded

Cons:

fixtures and shower Curtin were loose or falling off

2026-09-08 • via Nuitee
D
Debra • solo_traveller • us
5
Pros:

The beds were ok and the bathroom was nice.

Cons:

The room was way too small for 2 queen beds. There was almost no walking room between bed and furniture. That room should have had only 1 bed and a full size only. The breakfast Saturday was very disappointing. Almost nothing to choose from except carbs. Sunday's was better with more choices. Should be same choices every day.

2026-08-25 • via Nuitee
R
Rodriguez • couple • us
9
Comfortable, clean and maids were very helpful
Pros:

It was very clean

2026-08-16 • via Nuitee
L
Lloyd • couple • us
10
Very comfortable…great breakfast
Pros:

Clean quiet

2026-08-06 • via Nuitee
P
Paula • couple • us
8
2026-08-03 • via Nuitee
M
Michelle • extended_group • nz
8
Good location and breakfast
Pros:

Excellent breakfast

Cons:

N/A

2026-08-03 • via Nuitee
I
Isaac • solo_traveller • us
9
2026-07-23 • via Nuitee
L
Lauren • solo_traveller • us
9
Pros:

Suitable for our overnight stay. Late check in. Early check out. Good breakfast.

2026-07-15 • via Nuitee
A
Angela • solo_traveller • us
9
Pros:

Everything

Cons:

Water ma8n broke, but they fixed quickly

2026-07-14 • via Nuitee
L
Leah • family_with_children • us
3
2026-07-03 • via Nuitee
L
Lynn • couple • us
10
2026-07-01 • via Nuitee
P
Paul • solo_traveller • us
10
Pros:

Great place

Cons:

Nothing to complain about

2026-06-30 • via Nuitee
B
Becky • couple • us
1
2026-06-24 • via Nuitee
S
Sue • couple • us
10
If you have to stay in the area, want to avoid the bigger city prices, this is it.
Pros:

Room was big, clean and quiet. Staff was fine. I don't remember the breakfast, but I'm sure it was typical of the chain.

2026-06-22 • via Nuitee