Facilities

Meeting rooms
Express check-out
Electric car charging station
Comprehensive recycling policy
Nightclub
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Highly recommended

Categories

Cleanliness
7.93
Standard quality for this hotel tier.
Service
8.4
Excellent service noted in the review.
Location
8.44
Standard quality for this hotel tier.
Room Quality
8.09
Standard quality for this hotel tier.
Amenities
8.22
Standard quality for this hotel tier.
Value for Money
7.98
Standard quality for this hotel tier.
Food and Beverage
8.13
Standard quality for this hotel tier.
Overall Experience
8.4
Highly recommended hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:11

Property Description

Step into elegance at Hilton Urumqi, where luxury meets contemporary comfort in the heart of Ürümqi.

Recreational Delights: Unwind in our 24-hour health club, take a refreshing dip in the indoor pool, or dance the night away at our vibrant nightclub. Recreation is at your fingertips!

Culinary Experiences: Indulge in international cuisine at U Cafe or savor 24-hour room service from the comfort of your elegant room. With three restaurants and a chic bar/lounge, your dining experience will be truly exquisite.

Business & Events: Perfect for corporate gatherings, our hotel boasts 35,435 square feet of versatile conference space accompanied by ten well-equipped meeting rooms, ensuring your event is both memorable and productive.

Find your escape at Hilton Urumqi — book your stay today!

Important information:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: URC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.2
Based on 21 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.44
Room Quality: 8.09
Amenities: 8.22
Value for Money: 7.98
Food and Beverage: 8.13
Overall Experience: 8.4
S
Shu Mei • extended_group • cn
10
2026-05-15 • via Nuitee
A
Aldybay • solo_traveller • kz
10
Pros:

Все было отлично, единственное замечание по поводу холодильников в номере, они не холодят нормально :( я ставила свои напитки туда и когда доставала их - они были все теплые (комнатной температуры). Было бы здорово, если бы их настроили на холодить посильнее 👍🏻

2026-05-15 • via Nuitee
Z
Zhomart • extended_group • kz
10
2026-05-14 • via Nuitee
G
George • solo_traveller • cn
10
非常满意
Pros:

特别好的住宿。

2026-05-14 • via Nuitee
Y
Yuliya • extended_group • kz
10
2026-05-13 • via Nuitee
K
Kim • solo_traveller • kz
10
2026-05-12 • via Nuitee
M
Merkhat • family_with_children • kz
3
Они взяли депозит 1000 юаньей с моей карты, и до сих пор не вернули 😱😱😱
Pros:

Нет, выбора мало

Cons:

Они вообще не говорят на русском и англиском

2026-05-09 • via Nuitee
Тимур • solo_traveller • kz
10
2026-05-08 • via Nuitee
M
MIRIYA • extended_group • jp
10
Pros:

Service is great, staffs so nice

Cons:

I was hoping the hotel would have a clothes dryer. It would also be nice if there were things like a microwave. It seems like there isn’t an ice machine either.

2026-05-04 • via Nuitee
G
Gary • extended_group • hk
7
Pros:

Good service, staff were very nice and helpful and the rooms are clean.

Cons:

No aircon in the rooms.

2026-05-02 • via Nuitee
A
ANTAL • couple • kz
10
Отличный комфортный отель с прекрасным сервисом и очень хорошим и всегда помогающим персоналом
Pros:

Комфортный номер и кровать, хорошие ванная и душ, суперклассные косметические принадлежности, отличный и стремящийся с помощью персонал, прекрасный и разнообразный завтрак. Рядом торговый центр, магазинчики, кафешки. Отличный бассейн с джакузи.

Cons:

Еще бы пару -тройку дней для посещения города)))

2026-05-01 • via Nuitee
A
Aldybay • solo_traveller • kz
10
Pros:

Заселили утром, персонал очень вежливый, встречают и помогают прям со входа. Номера чистые и просторные, понравилось, что есть увлажнители воздуха — это для меня прям огромный плюс был 👍🏻 В день выезда попросила, чтобы я выселилась попозже, так как мой рейс был поздний — сотрудники без проблем согласились, за что им огромное спасибо! Обязательно еще вернусь сюда🫶🏻

2026-04-26 • via Nuitee
A
a00228f9882d71e90931492ce5f0c73f • solo_traveller • kz
8
2026-04-18 • via Nuitee
2
27b89439571073510b38dda04f7da124 • couple • cn
10
非常好
Pros:

乌鲁木齐希尔顿酒店服务贴心周到，工作人员lina和haydey
热情专业，入住体验极佳，宾至如归，强烈推荐！

2026-04-14 • via Nuitee
8
85bb01d7257170f6e7cca6957dd804b4 • couple • cn
10
满意
Pros:

前台hayden和lina服务热情

2026-04-13 • via Nuitee
A
Ayan • couple • kz
10
Hilton
Pros:

I’d like to thank the waiter, Aidos, who was always there to help us with whatever we needed. I’d also like to thank the woman at the front desk, who was always so understanding. We agreed on a €100 cash deposit. We had no trouble staying with our two children, ages 5 and 2; I thought we’d be asked to pay extra, but that didn’t happen. Everything was just great.

Cons:

There was no bidet in the bathroom.

2026-04-11 • via Nuitee
M
Maria • solo_traveller • kz
10
2026-04-06 • via Nuitee
J
Javlonbek • couple • uz
10
2026-04-05 • via Nuitee
M
Mrs • family_with_children • il
10
Pros:

Все было отлично, заселили в 8:00 утра без доплаты, номер большой, сразу принесли доп тапочки сыну и детскую зуб щетку, цена хорошая

2026-04-02 • via Nuitee
S
SOBIRJON • couple • uz
5
Pros:

Нормально

Cons:

Нормально

2026-04-01 • via Nuitee