Hilton Suzhou

Hotels
•
Hilton Hotels & Resorts
9 (101 reviews)
275 Suzhou Avenue East, Industrial Park Suzhou , Suzhou , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Very clean
Friendly staff
Great location
Spacious rooms
Excellent breakfast
Cons:
Limited amenities
Cleaning can be improved

Categories

Cleanliness
8.39
Overall positive sentiment; some cleaning improvements suggested.
Service
9.86
Service personnel were described as very nice and helpful.
Location
9.4
Multiple reviews praised the location as convenient.
Room Quality
8.85
Room quality was appreciated, especially for space and upgrades.
Amenities
7.88
Some amenities lacking; mention of few offerings like tea sachets.
Value for Money
9.34
Good value, especially considering the size and comfort of rooms.
Food and Beverage
8.89
Breakfast quality was highly praised.
Overall Experience
9.36
Overall excellent experience with positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:54

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms equipped with modern amenities like a fridge, minibar, and a private bathroom at Hilton Suzhou. Some rooms even feature a fully equipped kitchen for added convenience.

Dining Options Galore
Savor a delightful buffet, à la carte, or continental breakfast daily at the hotel's restaurant. Unwind with a refreshing drink at the on-site bar, offering a perfect ambiance for relaxation after a day of exploration.

Convenient Location
Situated in the heart of Suzhou, Hilton Suzhou offers easy access to popular attractions like Jinji Lake, The Lingering Garden, Tiger Hill, and Hanshan Temple. With free bikes available, guests can conveniently explore the city and its surroundings.

Book your stay at Hilton Suzhou now to experience luxury and comfort in the vibrant city of Suzhou.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs CNY 80 per 24 hours.

Location

Guest Reviews

9
Based on 101 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 7.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
H
Hung • couple • tw
9
Pros:

早餐非常棒！地點很好！價格合理

Cons:

前台服務員Yoyo給人的態度有點輕視，待加強，欠缺解決問提的能力

2026-02-13 • via Nuitee
F
Fabio • solo_traveller • ch
10
2026-01-25 • via Nuitee
E
Eveline • solo_traveller • sg
9
Pros:

The upgrade to the bigger room

2026-01-21 • via Nuitee
M
Mamdouh • couple • sa
9
My stay at Suzhow Hilton was amazing
Pros:

Better WIFI

Cons:

Staff shall be better English

2026-01-19 • via Nuitee
S
Scheel • solo_traveller • de
8
2026-01-19 • via Nuitee
D
Dina • family_with_children • kz
10
Pros:

Все понравилось!

2026-01-10 • via Nuitee
Y
Yue • family_with_children • jp
8
2026-01-07 • via Nuitee
S
SONGJIE • couple • jp
10
2026-01-05 • via Nuitee
Y
YUHUI • couple • tw
10
Pros:

服務員親切

2026-01-03 • via Nuitee
K
Konstantin • extended_group • de
10
2025-12-21 • via Nuitee
J
Jenn Yeh • solo_traveller • my
10
2025-12-19 • via Nuitee
Y
Yilirng • solo_traveller • tw
10
I will like to stay here again
Pros:

Clean, very nice and comfortable service people

Cons:

No

2025-12-11 • via Nuitee
R
Renata • family_with_children • br
8
Hotel muito grande, limpo e com quartos espaçosos.
Pros:

Peguei o quarto com cozinha, que é um apartamento muito espaçoso. É um hotel muito bom, café da manhã ótimo.

Cons:

Não tem muitas amenidades, somente uns sachês de chá. Senti falta de um kit de boas vindas, umas frutas ou algo assim. Não oferecem creme corporal, nada destas coisas

2025-12-08 • via Nuitee
E
Esteban • solo_traveller • de
10
Excellent
Pros:

Excellent experience and Service, would love to come back!!

2025-12-07 • via Nuitee
H
Hanas • solo_traveller • qa
10
2025-12-04 • via Nuitee
M
Mushtari • solo_traveller • us
10
2025-11-21 • via Nuitee
P
Philipp • solo_traveller • de
9
2025-11-21 • via Nuitee
J
Ji • family_with_children • de
9
Cons:

吃早饭的冷餐肉类品种再多2-3种。当然与那么的入住客人有关。那么可以试一下。如果吃得不多，那可以减掉。

2025-11-19 • via Nuitee
N
Navanithan • solo_traveller • my
10
2025-11-16 • via Nuitee
D
Daniil • solo_traveller • ae
10
Pros:

It was a great hotel: huge rooms with a nice view on the city, best breakfast I have ever tried in a hotel and very friendly personnel (they were very kind and helped me to order taxi multiple times)

Cons:

The only issue is that I had an issue with a sink drain plug. It was always closed and I could not fix it. I asked guys on reception to send someone to fix it, but the problem was not fixed.

2025-11-16 • via Nuitee