Microtel Inn & Suites by Wyndham West Fargo Near Medical Center

Proximity to everything.

Breakfast was ok for price. Filled up but eggs with cheese were little rubbery probably made early and we ate shortly before end of breakfast. Pancakes were good from machine never gave trouble like several others I used before. Only complaint really was jams and cream cheese were all mixed in one bowl had to sort through several to find jam I wanted. Coffee from machine worked but a little more weaker than I liked. But I wasn’t expecting Starbucks either

It has a great location for our need for doctor appointments and surgery. I will suit our needs for relaxing and for after the surgery soon. I will be staying again.

Limpeza

A nice variety of options. Staff was very helpful. Motel was very quiet.

Clean, comfortable beds. Only issue was the thermostat which was digital wasnt displaying and we want to heat the room up 1 or 2 degrees so we had the guess. It turned out good. Notified the front desk and they were willing to move us to a new room but we waited to see what it was like after we increase the temp to a reasonable.and comfortable temperature. Worked out👍

Good location

Good location close to Medical facilities I needed to be at for 2 days. Nice motel amenities. Good breakfast and 24 hour access to coffee. The room had a strange feature though. There was a “monster” in it. The furnace sounded like a growling beast when it turned on to run and ran very loudly. It kept us warm but it woke us up when it started at night. Staff were nice but some did not know for sure what we said to then because of not having assimilated to USA primary English language.

I really do not know where to start. On Saturday, November 15th, when we returned to our room for the evening, my wife found three crunchy, dead ladybugs, two in the windowsill and one on the floor. The kleenex box cover was sitting below the sink and was empty, the paper coffee cups were used, the hand towels hanging in the bathroom looked used, as they were not fresh like the other towels. We tried to watch television, but there was no signal, which was that way our entire stay (I have to wonder if they paid the bill). It would have been nice to have a working television, as it probably would have drowned out the noise of the people jumping in the room above us and the barking dogs down the hall. When we woke up in the morning, the room was quite cool, but when we tried turning up the heat, the thermostat was non-functional.

I realize that there was a hockey tournament in town, but one should have a strategy when placing groups with putting them on the lower floors and non-group guests on the upper floors as not to disrupt their stay. Which should be a basic concept when you are in the hospitality business.

I gave the experience a one, only because the gentleman at the front desk was very friendly and said that he had called his boss regarding the television situation. We were told that she would call it in and let him know a time frame of when it would be resolved. It was never resolved during our stay. So at first, I thought it was a line that he was giving me, but then on Monday, November 17th I called to speak with Krista Olthoff, GM of the property, twice, both times I was told that she was in a meeting or at an appointment. Tuesday, November 18th, when I called for a third time, I was told by the woman answering the phone that she was in, and she asked who was calling and what it was regarding. I told her it was in regard to our stay on Saturday night. When the woman returned, she stated that Krista was in a meeting and could I leave her my information. So I did as requested. I asked that Krista return my call that day (Tuesday), I wanted to give her a heads up. Well, it has been over 48 hours now, and I am still waiting for a call-back, so now, I am giving her the same or better (I did try) courtesy that she gave me.

We paid for a clean room with a functioning television, a working thermostat, and new/unused amenities, not a used or slightly used room with debatable functioning, new/clean amenities. I hope that your other Microtel properties are not managed this poorly.

The staff are helpful
The rooms are clean
The shower is not full force needs some update
Breakfast fair no napkins but a roll of rough oaper towel
Its a pet friendly place but no poop bags available in stands
Needs some updates on rugs

The location was decent. That was the only positive thing about this gawd awful motel grade dump. That's actually being generous.

Do not stay here. Do not give these people your hard earned money. They do not care if you are happy there or enjoyed your stay.

Location and the beds were comfortable.

Good breakfast