Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Street parking
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location near attractions
Cons:
Issues with cleanliness reported
Needed improvements in amenities

Categories

Cleanliness
8.8
Clean room mentioned; some complaints about odors and plumbing issues.
Service
10
Staff are consistently praised for being friendly, accommodating, and helpful.
Location
10
Multiple reviews highlight the ideal location near pub street and local attractions.
Room Quality
9
Rooms mentioned as clean and spacious, but there were some issues noted (e.g., odors).
Amenities
8.8
Adequate facilities mentioned; need for improvement in providing water refills.
Value for Money
9.8
Good value indicated by many positive remarks and recommendations.
Food and Beverage
8.8
Breakfast variety praised, but some requests for sustainability improvements.
Overall Experience
10
Overall positive experiences highlighted by multiple guests, loved the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:12

Property Description

Luxurious Spa and Pool
Indulge in a relaxing spa treatment or take a refreshing dip in the outdoor pool.

Fine Dining and Entertainment
Enjoy delectable meals at the hotel's restaurant and unwind with drinks at the bar or poolside bar.

Convenient Location and Services
Benefit from complimentary shuttle service, concierge assistance, and easy access to nearby markets and attractions.

Pamper yourself at Apsara Residence Hotel in Siem Reap - book now for a delightful stay!

Important information:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 403 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9
Amenities: 8.8
Value for Money: 9.8
Food and Beverage: 8.8
Overall Experience: 10
M
Malika • family_with_children • kz
10
Pros:

Good location on Street 27, helpful and hospitable personnel, big comfortable room, nice view. There are a lot of cafes around.

Cons:

Nothing

2026-04-07 • via Nuitee
A
anne laure • couple • fr
9
Bel endroit paisible et bien placé
Pros:

Très bel endroit bien placé. Une piscine très agréable et le personnel dévoué. Dîner spectacle Apsara à 100 m de l’hôtel. À faire aussi

Cons:

Ras

2026-04-06 • via Nuitee
P
Pavla • couple • cz
10
Pros:

snídaně byla jednoduchá, ale dostačující a chutná

2026-04-06 • via Nuitee
E
Emiliya • extended_group • bg
9
2026-04-02 • via Nuitee
F
françois-marie • couple • fr
8
Pros:

situation géographique à deux pas du marché central
Très grande gentillesse et attention du personnel tout au long du séjour
surclassement de notre chambre avec piscine privative

2026-03-28 • via Nuitee
I
Ion • family_with_children • ro
9
Pros:

Verdeață

2026-03-28 • via Nuitee
A
Alexandra Rio • family_with_children • de
8
2026-03-26 • via Nuitee
N
Noemi • couple • it
10
Accoglienza straordinaria e relax perfetto in Cambogia
Pros:

Soggiornare in questo hotel in Cambogia è stata un’esperienza davvero piacevole. La piscina è un valore aggiunto perfetto per rilassarsi dopo una giornata sotto il caldo torrido. La stanza era molto bella, sempre pulita e con un’aria fresca e piacevole che permetteva di stare benissimo in ogni momento.

Anche la sala della colazione era climatizzata, un dettaglio non da poco, e la colazione era varia e molto buona.

Ciò che fa davvero la differenza, però, è lo staff: dalla ragazza della colazione, al personale del bar, fino a chi ci ha accolto e aiutato con le valigie. Tutti sono stati fantastici, sempre gentili, sorridenti e disponibili. Ti fanno sentire davvero coccolata, anche nelle piccole attenzioni, come portarti un bicchiere di acqua fresca mentre aspetti il tuk tuk.

Un servizio impeccabile che rende il soggiorno ancora più speciale.

2026-03-25 • via Nuitee
P
Prendergast • solo_traveller • gb
8
A short trip for a few days and was worth it.
Pros:

It was close to Pub Street and it met my needs.

Cons:

No complaints

2026-03-23 • via Nuitee
R
Rutledge • extended_group • ca
10
This was the best hotel experience I have had in a very long time.
Pros:

breakfast was adequate but with so many options nearby, breakfast was purchased elsewhere. The room was perfect, had a nice balcony, large room and nice view...location couldn't have been better with a short walk to pub street, night market, other restaurants. Each staff member was amazing and very attentive to everything, and always with a smile.

Cons:

Internet was poor at best - I never ended up getting my personal work done but since it was a working holiday, it became a holiday only. The breakfast wasn't the greatest so we chose to eat elsewhere for the most part.

2026-03-22 • via Nuitee
K
Kin • couple • us
9
Amazing staff, location and would recommend staying here.
Pros:

The staff is amazing and really made us feel welcomed. The pool was nice and the breakfasts were very good. Everything was great and we recommend the hotel. Great location too.

Cons:

We were surprised to find the sink outside the bathroom separate from the toilet and did not find it functional. The bathroom sliding door could not fully close.

2026-03-21 • via Nuitee
D
David • family_with_children • au
10
Great Staff, Location and Comfortable stay
Pros:

Great location in Wat Box close enough to the markets and pub street to visit, but far enough not to hear Pub Street partying at night.
The staff are so friendly and happy to assist with questions and provide help
Great breakfast, I like how it was not a buffet as the food is always fresh, there is no wastage and I don't over indulge in the tasty food.
We did the airport transfer to and from the hotel with their excellent driver.
The beds were comfortable, the amenities great. I loved the pool

2026-03-21 • via Nuitee
L
Lisa • extended_group • sg
7
Friendly , helpful and attentive staff. Great location!
Pros:

Location, comfortable bed. Friendly staff.

Cons:

Noise from Hard Rock Cafe. Breakfast was average.

2026-03-20 • via Nuitee
M
Mark • couple • nz
10
2026-03-20 • via Nuitee
S
Sándor • couple • hu
8
Cons:

Nem volt akasztó sehol! Reggel a saját medencénél elindult egy vízesés a falon, ami nagyon hangos és zavaró volt.

2026-03-19 • via Nuitee
S
serkan • extended_group • tr
10
2026-03-18 • via Nuitee
S
Sara • family_with_children • it
10
L'inizio perfetto
Pros:

La cura nel dettaglio, la gentilezza di tutto il personale che si è premurato di farci sentire accolti, sempre con il sorriso! Sia la camera sia la struttura sono molto puliti, c'è molta attenzione. La camera era molto spaziosa e dotata di tutti i comfort, allo stesso modo l'hotel che mi ha colpito per lo stile coloniale curato ed elegante.

Cons:

Direi nulla!

2026-03-18 • via Nuitee
D
Daithí • solo_traveller • ie
10
Pros:

Beautiful spacious room with high quality finishes. Staff were extremely accommodating and always greeted with a smile. Location is excellent, close to the main strip but away from the noise

2026-03-17 • via Nuitee
I
Isabelle • couple • ca
10
Pros:

Très bien situé pour les restaurants .
Les déjeuner à la carte et service excellent
Tout le personnel sans exception est d’une gentillesse incroyable . À recommander sans aucune hésitation .

Cons:

Rien

2026-03-13 • via Nuitee
E
Eleonora • couple • it
10
Pros:

Hotel bellissimo, pulizia ottima. Staff impeccabile.

2026-03-11 • via Nuitee