Homewood Suites by Hilton Cleveland/Sheffield

Hotels
Homewood Suites by Hilton
8.8 (292 reviews)
4930 Transportation Drive , Avon , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Dirty carpets
Limited breakfast options

Categories

Cleanliness
8.29
Mixed sentiment due to occasional reports of dirty carpets and unclean hallways.
Service
9.46
Many reviews highlighted friendly service from the staff.
Location
8.5
Location noted as average with some negative comments about surrounding areas.
Room Quality
9.45
Rooms were frequently described as clean and comfortable.
Amenities
8.98
General sentiment is positive, though mentions of a small pool were noted.
Value for Money
8.44
Comments indicate a perception of high prices but in line with market standards.
Food and Beverage
7.99
Breakfast received mixed reviews, with some disappointment in quality.
Overall Experience
9.26
Overall experiences were largely positive with some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:08

Property Description

Luxurious Amenities
Homewood Suites by Hilton Cleveland/Sheffield offers a range of luxurious amenities including a fitness centre, indoor pool, and a terrace for guests to enjoy during their stay.

Comfortable Accommodation
Guest rooms are elegantly designed and equipped with modern conveniences such as air conditioning, flat-screen TVs, and fully equipped kitchens. The hotel ensures a comfortable stay with plush bedding and spacious seating areas.

Convenient Location
Conveniently located near major attractions like NASA Glenn Research Center and Cleveland Metroparks Zoo, as well as being within reach of Cleveland Hopkins International Airport, Homewood Suites by Hilton Cleveland/Sheffield is the perfect choice for both leisure and business travelers.

Book now to experience a delightful stay at Homewood Suites by Hilton Cleveland/Sheffield.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 292 reviews
Cleanliness: 8.29
Service: 9.46
Location: 8.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 9.26
A
Amber solo_traveller us
7
Nice stay for one night.
Pros:

My room was clean and the staff was really nice. Breakfast was offered but I did not have anything.

Cons:

The location is sort of strange. There isn't anything close by to grab a bite to eat unless you drive.

2026-08-17 via Nuitee
A
A couple us
10
2026-08-16 via Nuitee
B
Barbara couple us
7
Pros:

Easy access

Cons:

Our room smelled like someone had smoked pot in it or one of the rooms near me. The other 2 rooms I visited were normal but ours had the odor.

2026-08-11 via Nuitee
L
Lisa solo_traveller us
9
Staff was amazing, they are what makes this place so great.
Pros:

Great location, easy access to shopping, dining, and things to do.

Cons:

Pool was a little small, fine for a few people but could get crowded quickly.

2026-08-08 via Nuitee
L
Luke solo_traveller gb
10
2026-07-23 via Nuitee
M
Melissa couple us
10
2026-07-23 via Nuitee
N
Natalya family_with_children us
8
2026-07-19 via Nuitee
A
Andrea couple us
10
I will be back
Pros:

Very quiet and very clean

Cons:

Nothing

2026-07-13 via Nuitee
P
Perry family_with_children us
8
2026-07-02 via Nuitee
F
FamilyFun06 solo_traveller us
9
Pros:

The room was so comfortable for our family. Plenty of space!

Cons:

Air conditioner struggled to keep up with the humidity. Temperature never matched what was on the room thermostat.

2026-06-27 via Nuitee
R
Robert couple us
8
2026-06-24 via Nuitee
A
Allen extended_group us
10
Pros:

Clean

2026-06-22 via Nuitee
J
James family_with_children us
10
2026-06-20 via Nuitee
M
Michelle solo_traveller us
7
Pros:

We liked the room layout and the kitchen. The room was very clean. The hotel staff at the front desk were very friendly/helpful.

Cons:

Breakfast on our first morning was pretty decent. The 2nd morning it was not good… at all.

2026-06-19 via Nuitee
B
BlueBadger solo_traveller us
9
2026-06-16 via Nuitee
C
Cowan family_with_children us
10
2026-06-15 via Nuitee
T
Terri couple us
10
Pros:

It was very nice and clean and modern

2026-06-11 via Nuitee
L
Lorrae couple us
9
2026-06-09 via Nuitee
S
Sandra couple us
10
Very comfortable
Pros:

Very modern & clean

2026-05-25 via Nuitee
C
Christine extended_group us
5
An already difficult weekend was made much worse by this hotel staff.
Pros:

Location and comfortable bed

Cons:

Shredded curtains, lightbulb missing but staff member said he didn’t have access to new ones. One of our guests staying there for a funeral weekend was disgracefully treated. 10 minutes before leaving for the funeral service, the family was told they had to change rooms. They couldn’t but offered to come back at 2:30 to move their stuff. When back, their property had been thrown in a heap in another room and items dirtied. Everything seemed to be about accommodating the Housekeeping staff and not the customer. Very upsetting and embarrassing for me who recommended the hotel to the funeral guests. The front desk guy was more interested in watching ESpn than assisting us in any regard. Outside fire pit broken so couldn’t enjoy our planned get together and instead crammed into our room with limited seating. Overall not worth the money at all and treatment was appalling.

2026-05-24 via Nuitee