SACO Bristol West India House

Hotels
8.7 (278 reviews)
2-4 Welsh Back , Bristol , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Guest rooms disinfected between stays
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Great location
Comfortable and clean apartments
Cons:
Lack of cooking utensils
Sofa bed quality not great

Categories

Cleanliness
9.09
Reviews indicate a clean and well-maintained apartment.
Service
9.06
Guests praised the kindness and helpfulness of the host.
Location
9.1
Reviews consistently highlight the great central location.
Room Quality
8.05
Some guests noted the room felt a bit tired, particularly the sofa bed.
Amenities
8.08
Some lack of cooking equipment noted, limited utensils available.
Value for Money
9.04
Great value reported for the price paid, many guests felt satisfied.
Food and Beverage
8.59
Standard quality for this hotel tier.
Overall Experience
8.56
Guests expressed a positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:28

Property Description

Historic Edwardian Building on Bristol’s Harbourside
Experience a stay at SACO Bristol – West India House, a Grade II listed Edwardian building situated on Bristol’s picturesque harbourside. Enjoy the modern apartments with free WiFi and spacious living/dining areas, just a short walk from Broadmead Shopping Centre through Castle Park.

Fully Equipped Apartments with Smart TVs
Each apartment offers a fully equipped kitchen, flat-screen Smart TV, and a convenient washing machine. Relax in the comfortable living/dining area and make the most of the extras provided for a pleasant stay.

Central Location for Bristol Exploration
Explore Bristol's historic sites, diverse restaurants, and vibrant nightlife within a 15-minute walk from the apartments. Immerse yourself in the culture along the harbourside with galleries, museums, and a variety of dining and entertainment options.

Book your stay now to experience the best of Bristol at SACO Bristol – West India House!

Important information:

Group Policy: We consider a group to be three apartments or more being booked in the same city for similar dates. When making a group booking full payment will be required at the time of booking and this is nonrefundable. Apartments are fully cleaned after 7 nights.
Additional cleaning services are provided, including fresh towels and refuse collection for a surcharge.

We provide a weekly cleaning service for stays of 7 nights or more. We can arrange an additional cleaning service if requested for an additional fee.Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 278 reviews
Cleanliness: 9.09
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 8.56
E
Elizabeth solo_traveller gb
9
2026-01-30 via Nuitee
I
Isaac couple gb
8
Pros:

Good value and an excellent location, despite being in a very busy central area the property was very well soundproofed so no outside noise was a problem at all. Comfortable and clean

Cons:

The hot water didn’t seem particularly hot

2026-01-28 via Nuitee
D
David solo_traveller gb
8
I'd stay again
Pros:

Spotlessly clean. Great bed linens and towels. Great shower. Loads of very hot water. Great WiFi. Great shower. Big room. Good heating. Kitchen was fine. Location perfect for me.

Cons:

Some confusion with the entry code to get in - I'd been sent two different codes and the one I was trying was wrong. Man on the phone answered quickly and was polite and helpful and I was in ther flat in a couple of minutes.

2026-01-26 via Nuitee
A
Ashley solo_traveller gb
3
Great location but generally unclean.
Pros:

The location was fantastic and easy to get to. The flat was equipped for basic things (cooking, walk-in shower, TV, etc.) which was good and convenient.

Cons:

The apartment was unclean - there was a toenail in the bathroom and the kitchen utensils were dirty. There was something like coffee grounds in one of the cupboards and the carpet was stained. I received no checkout instructions and so had to leave my room keys on the table in the room. The experience was okay but not what I paid for.

2026-01-19 via Nuitee
P
Peter couple ca
8
Great location, clean and well located
Pros:

Clean and easy to access and centrally located

Cons:

Issues with the television.

2026-01-19 via Nuitee
S
SIN-DE family_with_children tw
10
下次再來Bristol ,這裡是我們住宿的首選
Pros:

位置交通方便
室內寬敞整潔
Adrian 體貼負責

Cons:

none

2026-01-19 via Nuitee
A
Anne family_with_children au
10
2026-01-19 via Nuitee
I
Itziar family_with_children es
9
Pros:

La ubicación y lo acogedor que es el apartamento

Cons:

No poder dejar las maletas el día de llegada

2026-01-01 via Nuitee
I
Ian couple gb
7
Okay
Pros:

Location very central a

Cons:

Lack of cooking equipment
No spatula for frying pan , limited utensils , no large glasses
Hard to cook a Christmas dinner !
TV pixelated constantly so unable to use it

2025-12-31 via Nuitee
D
Déana couple nl
8
Heerlijke stad, fijn verblijf!
Pros:

De locatie is echt top.
Wel wat geluid van kroegtijgers masr hé… je zit in het centrum.

Cons:

Er is geen handige plek om je bagage achter te laten als je uitcheckt en je wilt nog even de stad bezoeken.
Er zijn wel voldoende bagagedepots in de stad hoor.

2025-12-27 via Nuitee
E
Elizabeth family_with_children kr
10
Pros:

Great location, comfortable bed and furniture, kind and helpful host

2025-12-24 via Nuitee
C
Clark couple gb
10
Great location and great value for money. Will definitely stay again next time I’m in Bristol
Pros:

Perfect location, great price, spacious and comfortable.

Cons:

There are a few little things that I’m sure fussy people would moan about. But I’m not going to list them because they didn’t bother me and didn’t detract from the exceptionally good location and value for money.

2025-12-23 via Nuitee
S
Saffron couple gb
10
Amazing!!!! Definitely staying again
Pros:

It was amazing. Location was insane, so clean, amazing lay out, modern, easy to get into. 1000% staying again

Cons:

Nothing!

2025-12-16 via Nuitee
J
Joseph family_with_children gb
8
2025-12-15 via Nuitee
J
Jane couple gb
8
2 night birthday stay. Loved that the room was so central. Staff really helpful. Woukd stay again
Pros:

Really central. Great views.

Cons:

Felt a little bit tired in the room, but other than that, it was great

2025-12-14 via Nuitee
L
lilian couple gb
8
2025-12-12 via Nuitee
N
Nok Tin Nick couple hk
9
2025-12-11 via Nuitee
T
TravellerNumber987 couple gb
8
Great VFM - fully featured apartment in a very good place in a great city
Pros:

The apartment is close to lots of entertainment and reasonable for the train station. I imagine it would be difficult to do much better. The apartment is large, with everything you would need. The bath is a bonus. Great VFM.

Cons:

The toilet refill is loud and being next to the bedroom can be quite annoying. This might sound petty but it was the worst thing.... (and to be clear I really enjoyed staying here). The only other thing to be aware of is that the door to the apartment is controlled by a card key and letting it close is not enough to lock it. Instead (for our underground apartment at least) you have to pull it toward you quite forcibly as well. Once you know this, it is not a problem, but people should be aware.

2025-12-10 via Nuitee
A
Andy couple gb
9
Really good
Pros:

Location great

Cons:

Tv wasn’t working

2025-12-09 via Nuitee
J
Julian family_with_children gb
9
Comfortable apartment, ideally located
Pros:

The location was ideal. Easy to find and access. The accommodation was very clean, comfortable, and well maintained.

Cons:

Nothing

2025-12-03 via Nuitee