New Ocean Paradise Hotel

Hotels
6.1 (460 reviews)
Parkhaven 21 , Rotterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
High prices
Room quality issues

Categories

Cleanliness
3.48
Many reviews mention dirty rooms and poor maintenance.
Service
8.95
Several comments praise the staff as friendly and helpful.
Location
8.99
Locations near attractions were frequently mentioned positively.
Room Quality
4.44
Several reviews note issues with room conditions and amenities.
Amenities
5.47
Many guests noted the lack of amenities like breakfast or issues with facilities.
Value for Money
4.43
Numerous reviews mention high prices without corresponding value.
Food and Beverage
6.48
Cited as decent but not consistently available, with many guests unhappy about no breakfast.
Overall Experience
6.55
Mixed reviews with some positive aspects but generally negative experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:39

Property Description

Luxurious Floating Hotel in Rotterdam
This floating hotel, decorated in full classical Chinese style, is a unique gem located next to the harbour in the centre of Rotterdam. Epicurean Delights Await with two restaurants on-site: an international buffet and an a la carte restaurant featuring Chinese specialties. For your convenience, an Asian supermarket is also just a stone's throw away.

Prime Location for Explorers
Immerse yourself in the vibrant city life of Rotterdam as this hotel is within walking distance to many of the city's activities and attractions. Don't miss the iconic Euromast Tower, a mere 100 metres away, and explore the tranquil parks that surround the area.

Book Your Stay Today!
Experience the best of both worlds at New Ocean Paradise - exceptional service, classical Chinese elegance, and a prime location. Book now for an unforgettable stay in Rotterdam.

Important information:

Please note: Pre-payment of the total reservation is required upon check-in. An additional deposit of EUR 50 is required, payable by card or cash.

Please note the property does not offer cable tv.

Complimentary coffee and tea are available daily from 07:00 to 10:00

Please be advised that the 3rd floor is accessible only by stairs.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RTM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 5.94 per hour.

Location

Guest Reviews

6.1
Based on 460 reviews
Cleanliness: 3.48
Service: 8.95
Location: 8.99
Room Quality: 4.44
Amenities: 5.47
Value for Money: 4.43
Food and Beverage: 6.48
Overall Experience: 6.55
T
Tamara • family_with_children • gb
4
Pros:

Check-in and check-out was fast, the room was spacious and the bed was really large with a good mattress. Location is good, there's a water taxi stop nearby (can recommend!) and several restaurants.

Cons:

There was a €50 deposit for the room key (not a card, a physical key). Parking is really expensive, about €60 from 4pm until midnight. We were lucky as the next day was a bank holiday with free parking, otherwise it'd be more expensive.

The room smelled strongly of cigarette smoke, especially in the bathroom. There was a large hole in the bathroom door and a massive dent in the floor near the entry of the bathroom door.

My kid was enthusiastic after seeing the outside of the boat and some Asian ornaments in the hallway, but was disappointed that the room itself was standard and plain.

I felt the room was overpriced (€130 for one night) as everything was a bit dated, including several ash trays in the room.

2026-04-11 • via Nuitee
J
Janus • family_with_children • nl
4
Telleurstellend
Pros:

De omgeving

Cons:

Borg regeling
Te weinig dekens
Gehorig

2026-04-10 • via Nuitee
K
Kateryna • family_with_children • nl
2
Pros:

Гарне розташування чудовий вид з вікна.

Cons:

Тверді ліжка, зламана техніка, плями на підлозі, потертості на меблях, відсутні чашки при наявності чайника (надали за запитом), неприємний запах в номері, звуки прибирання о 7 ранку...

2026-04-07 • via Nuitee
P
patricia charlotte • couple • es
5
Pros:

Die gute Lage

Cons:

Sauberkeit

2026-04-07 • via Nuitee
J
joao-felix • couple • gb
10
It was ok
Pros:

We suffered and paid heavy price for parking and we regretted it so next time we will never drive to there

Cons:

The stress of leaving our vehicle outside in that costly parking

2026-04-06 • via Nuitee
B
Bastiaan van Wakeren • family_with_children • nl
7
Pros:

De hotel had een lift en een zeer fijne ruime familie kamer, verder op de boot, de combinatie van Oriental supermarkt, Dim Sum restaurant & All You Can Eat restaurant, en de lokatie was perfect.

Cons:

Wat me tegen viel was lastig te bedenken, want voor deze prijs, was het zeker goed. En als er iets was, werd het meteen verholpen.

2026-04-06 • via Nuitee
A
Antonio Jose • family_with_children • pt
8
2026-04-05 • via Nuitee
J
J • couple • me
4
Matig
Pros:

Locatie en het lekkere Chinees eten.

Cons:

De kamer en douche was zeer oudbollig. Raampje douche kapot waardoor het erg koud was in de douche. Vlekken op het matras. Dode muggen kapot geslagen aan het plafond

2026-04-04 • via Nuitee
A
Aimee te Kampe • family_with_children • nl
6
2026-04-04 • via Nuitee
E
Edis • family_with_children • de
9
2026-04-03 • via Nuitee
N
Nora • family_with_children • nl
5
Rook naar rook
Pros:

Comfortabele harde matras
Gang decor
Dim sum restaurant
Mooi uitzicht op park

Cons:

Het kamer rook erg naar cigarettenrook.
Geen theekopjes en thee voor waterkoker.
Gebroken handdoek houders in badkamer.
Ramen lastig te openen.
€50 deposit voor de sleutel is bizar.

2026-04-02 • via Nuitee
A
Asen • extended_group • bg
7
2026-04-01 • via Nuitee
P
patrycja • couple • nl
5
Redelijk
Pros:

Uitzicht

Cons:

Het stonk naar sigaretten

2026-04-01 • via Nuitee
A
Avamiena • family_with_children • nl
3
2026-03-30 • via Nuitee
R
Ramona Alexandra • family_with_children • de
1
Pros:

Doar locatia

Cons:

Tot

2026-03-29 • via Nuitee
D
De Gunst • family_with_children • nl
6
Okay for a short stay, but not a great experience
Pros:

Staff was nice, access 24/7 and was allowed to check in an hour early

Cons:

Certain furnishings and such were damaged, creaky floors, and the beds were....like I was laying on concrete.

2026-03-29 • via Nuitee
P
Pavlov • family_with_children • de
7
Pros:

Хорошее расположение и дешёвая цена

Cons:

Старый ремонт . Прохладно в номере , центральный климат контроль не работал , но работал навесной кондиционер, который тоже хорошо грел. Горячей воды в душе на всех не хватало

2026-03-29 • via Nuitee
M
Mohamed • couple • nl
1
2026-03-28 • via Nuitee
F
filip • family_with_children • pl
10
2026-03-27 • via Nuitee
K
Kim • couple • nl
4
Teleurstellend
2026-03-22 • via Nuitee