New Ocean Paradise Hotel

Hotels
6.1 (548 reviews)
Parkhaven 21 , Rotterdam , nl

Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
High prices
Room quality issues

Categories

Cleanliness
3.48
Many reviews mention dirty rooms and poor maintenance.
Service
8.95
Several comments praise the staff as friendly and helpful.
Location
8.99
Locations near attractions were frequently mentioned positively.
Room Quality
4.44
Several reviews note issues with room conditions and amenities.
Amenities
5.47
Many guests noted the lack of amenities like breakfast or issues with facilities.
Value for Money
4.43
Numerous reviews mention high prices without corresponding value.
Food and Beverage
6.48
Cited as decent but not consistently available, with many guests unhappy about no breakfast.
Overall Experience
6.55
Mixed reviews with some positive aspects but generally negative experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:39

Property Description

Luxurious Floating Hotel in Rotterdam
This floating hotel, decorated in full classical Chinese style, is a unique gem located next to the harbour in the centre of Rotterdam. Epicurean Delights Await with two restaurants on-site: an international buffet and an a la carte restaurant featuring Chinese specialties. For your convenience, an Asian supermarket is also just a stone's throw away.

Prime Location for Explorers
Immerse yourself in the vibrant city life of Rotterdam as this hotel is within walking distance to many of the city's activities and attractions. Don't miss the iconic Euromast Tower, a mere 100 metres away, and explore the tranquil parks that surround the area.

Book Your Stay Today!
Experience the best of both worlds at New Ocean Paradise - exceptional service, classical Chinese elegance, and a prime location. Book now for an unforgettable stay in Rotterdam.

Important information:

Please note: Pre-payment of the total reservation is required upon check-in. An additional deposit of EUR 50 is required, payable by card or cash.

Please note the property does not offer cable tv.

Complimentary coffee and tea are available daily from 07:00 to 10:00

Please be advised that the 3rd floor is accessible only by stairs.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RTM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 5.94 per hour.

Location

Guest Reviews

6.1
Based on 548 reviews
Cleanliness: 3.48
Service: 8.95
Location: 8.99
Room Quality: 4.44
Amenities: 5.47
Value for Money: 4.43
Food and Beverage: 6.48
Overall Experience: 6.55
K
Koen couple gb
9
Prijs kwaliteit top
Pros:

We kwamen laat toe en konden nog steeds een vriendelijk medewerker vinden om in te checken.
Kamer is netjes en proper.

2026-06-06 via Nuitee
L
Lea solo_traveller si
7
2026-06-05 via Nuitee
T
Thomas solo_traveller ie
9
Pros:

staff was very friendly and accommodating. rooms were clean and comfortable. and the location was very nice

Cons:

the shower in my room was small. im not a tall person but my head was resting on top of the shower head if it was pointed down. so the only way for me to shower properly was have it pointed out at about 90 degrees

2026-06-05 via Nuitee
A
Amar family_with_children be
10
Nvt
Pros:

Nvt

Cons:

Nvt

2026-06-01 via Nuitee
R
Ranieri solo_traveller it
9
2026-06-01 via Nuitee
D
Dejan family_with_children hr
7
Odlazak na konvenciju dvorani Ahoy.
Pros:

Cijena. Blizina objekta dvorani Ahoy.

Cons:

Namještaj je malo zastario i izgleda kao soba iz sedamdesetih. Ali to je ipak hotel sa tri zvjezdice i k tome brod.

2026-06-01 via Nuitee
N
nancy pianet solo_traveller be
8
Pros:

Het restaurant en het eten

Cons:

Met de hoge temperaturen, zou een airco handig geweest zijn

2026-05-31 via Nuitee
N
Natalia couple pl
10
Pokój całkiem ok na krótki pobyt
Pros:

Przemiła obsługa, blisko Het Parku, ładny widok z okna, pokój jak pokój, cena wysoka ale i tak praktycznie najniższa w tamtym okresie w Rotterdamie

2026-05-30 via Nuitee
T
TT solo_traveller be
4
Fatiguant
Pros:

Service ok

Cons:

Chambre vetuste, la lumière de la salle de bain ne marchait pas, je n'ai trouvé qu'une seule prise accessible dans toute la chambre pour charger mes appareils et il y avait un bruit type vrombissement en permanence , jour et nuit, quasi impossible de dormir

2026-05-30 via Nuitee
A
alex couple au
4
Cons:

Other (younger) guests stampeding around the corridors all night, banging doors and shouting to each other

2026-05-30 via Nuitee
H
Hubert solo_traveller nl
9
2026-05-28 via Nuitee
A
Alexander solo_traveller de
8
2026-05-28 via Nuitee
R
riad solo_traveller ma
4
Pros:

Lenplacemen

Cons:

S'est tros cher pour seque S'est

2026-05-28 via Nuitee
A
Anastasiia family_with_children nl
4
Я забыла у вас зарядку можно ее забрать
2026-05-28 via Nuitee
G
Gentile couple it
5
Da provare per il MEME
Pros:

La vista, avevamo la stanza affacciata sul canale.

Cons:

La sporcizia ovunque!

2026-05-27 via Nuitee
V
Vdovchenko couple gb
5
it was ok, but I would not come back
Pros:

Air conditioner in the room is good. The room was spacious, staff was polite. Location is great, near a beautiful park and restaurants area.

Cons:

Room smelled like someone was smoking there previously. No soap in the rooms, only shampoo. Rooms are quite old and could benefit a renovation, with stains on the walls, on carpets and curtains. Mattress on the bed was quite tough and uncomfortable.

2026-05-27 via Nuitee
R
Roger solo_traveller nl
1
Please DONT GO THERE, CHECK the REVIEWS before you reserve
Pros:

The location is not bad and from outside it looks really nice, but once you go inside, it is a disaster

Cons:

I originally reserved this hotel for a colleague travelling for work, but due to an emergency he had to cancel, so I went instead.
Before arriving, I checked the recent reviews and was shocked by how many mentioned cleanliness problems. I asked the receptionist about this directly when I arrived, and she admitted they had ongoing issues in some rooms.
The smell in the room was already unpleasant, but what made me leave was finding blood stains all over the bed sheets. At that point I knew I could not stay there, especially while travelling for work and needing proper rest.

I informed the receptionist before leaving, and she told me that other guests had complained about similar things before and that there was not much she personally could do.
I left the hotel only a few hours after check-in. Unfortunately, Booking.com was unable to help resolve the situation.
This was honestly one of the most uncomfortable hotel experiences I’ve had.

2026-05-27 via Nuitee
S
Sofía Micaela couple es
1
2026-05-27 via Nuitee
M
Michael solo_traveller ch
5
Cons:

Keine Heizung - Klimaanlage ging nicht
uraltes Bad
mit feuchtem Boden/Teppich

2026-05-26 via Nuitee
B
Bogdan solo_traveller ro
4
2026-05-26 via Nuitee