New Ocean Paradise Hotel

Hotels
6.1 (493 reviews)
Parkhaven 21 , Rotterdam , nl

Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
High prices
Room quality issues

Categories

Cleanliness
3.48
Many reviews mention dirty rooms and poor maintenance.
Service
8.95
Several comments praise the staff as friendly and helpful.
Location
8.99
Locations near attractions were frequently mentioned positively.
Room Quality
4.44
Several reviews note issues with room conditions and amenities.
Amenities
5.47
Many guests noted the lack of amenities like breakfast or issues with facilities.
Value for Money
4.43
Numerous reviews mention high prices without corresponding value.
Food and Beverage
6.48
Cited as decent but not consistently available, with many guests unhappy about no breakfast.
Overall Experience
6.55
Mixed reviews with some positive aspects but generally negative experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:39

Property Description

Luxurious Floating Hotel in Rotterdam
This floating hotel, decorated in full classical Chinese style, is a unique gem located next to the harbour in the centre of Rotterdam. Epicurean Delights Await with two restaurants on-site: an international buffet and an a la carte restaurant featuring Chinese specialties. For your convenience, an Asian supermarket is also just a stone's throw away.

Prime Location for Explorers
Immerse yourself in the vibrant city life of Rotterdam as this hotel is within walking distance to many of the city's activities and attractions. Don't miss the iconic Euromast Tower, a mere 100 metres away, and explore the tranquil parks that surround the area.

Book Your Stay Today!
Experience the best of both worlds at New Ocean Paradise - exceptional service, classical Chinese elegance, and a prime location. Book now for an unforgettable stay in Rotterdam.

Important information:

Please note: Pre-payment of the total reservation is required upon check-in. An additional deposit of EUR 50 is required, payable by card or cash.

Please note the property does not offer cable tv.

Complimentary coffee and tea are available daily from 07:00 to 10:00

Please be advised that the 3rd floor is accessible only by stairs.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RTM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 5.94 per hour.

Location

Guest Reviews

6.1
Based on 493 reviews
Cleanliness: 3.48
Service: 8.95
Location: 8.99
Room Quality: 4.44
Amenities: 5.47
Value for Money: 4.43
Food and Beverage: 6.48
Overall Experience: 6.55
M
Michael family_with_children be
7
Nickel
Pros:

Totalite

Cons:

Pas ee boisson, ni de service apres 22h...
Et l hotel est loin du centre, pour simplement avoir de l eau a boire

2026-04-30 via Nuitee
K
Kannan family_with_children es
6
2026-04-28 via Nuitee
G
Goziev family_with_children nl
2
2026-04-28 via Nuitee
K
Karen extended_group gb
5
You pay for what you get, the hotel is very noisy and the bed was very uncomfortable
Pros:

Location

Cons:

Very uncomfortable beds and very noisy

2026-04-21 via Nuitee
J
John solo_traveller gb
8
2026-04-20 via Nuitee
M
Marius extended_group be
6
Pros:

L'emplacement

Cons:

Intérieur en besoin de rénovation

2026-04-20 via Nuitee
J
Johanna solo_traveller nl
7
Prijs kwaliteit prima.
Pros:

Prijs deze was vrij goedkoop vandaar dat wij hiervoor hebben gekozen. Hierdoor kun je ook niet het beste verwachten maar alles was aanwezig. Handdoeken, drinkbekers en waterkoker en tv en douche shampoo. Bedden daar in tegen lagen prima en waren ook netjes opgemaakt.

Cons:

Het was iets gedateerd maar nogmaals gezien de prijs niet erg.

2026-04-19 via Nuitee
M
Mélanie solo_traveller be
7
Pros:

Emplacement, Confort

Cons:

Bruit

2026-04-19 via Nuitee
E
Esther family_with_children nl
6
Rustige nacht in een karaktervol hotel
Pros:

Mooie locatie,karaktervol gebouw, vreemde kamer.Gewisseld van kamer omdat de beloofde voorzieningen er niet waren of niet werkten(waterkoker en tv).Daarbij vriendelijk geholpen.

Cons:

Deed wat sleets aan,bruine vlekken op beddengoed en in gordijnen,halflege fles cola in een kast.

2026-04-19 via Nuitee
O
Olga family_with_children de
8
Бюджетний варіант, то це співвідношення ціна-якість, але хотілося б щоб якість теж була присутня.
Pros:

Дуже сподобалось розташування. Зручно та чудовий вид на канал.

Cons:

Кімнати бажають покращення та ремонту. Ми їхали компанією та зупинились в 3 номерах. У одному не було чайника. В іншому був розбитий телевізор і зламане підвіконня. У всіх 3 номерах були пластикові стакани. В жодному номері не було фена. Біля готелю не має безкоштовної парковки. Це великий мінус!

2026-04-19 via Nuitee
A
Ahmad Rafi solo_traveller be
1
2026-04-19 via Nuitee
P
Peggy extended_group nl
5
Voor 1 nacht te doen
Pros:

Prijs, 24 uurs incheck

Cons:

Schoonheid, gehorigheid, te hard bed

2026-04-19 via Nuitee
A
aec88fca4b56732b47b506a96d7961b3 couple gb
10
Top stay at a top place
Pros:

Location

Cons:

Nothing

2026-04-18 via Nuitee
F
f7be6b5dffd87212f643991d5ecf10cf couple nl
7
Cons:

Het was op de kamer heel koud

2026-04-18 via Nuitee
2
28116cbc1a3f73d082c8b74ecbddf504 solo_traveller gb
8
Overall, it was wonderful and the hospitality was great.
Pros:

The room was nice, tidy and spacious. The location was perfect.

Cons:

The only issue was the parking, if you go with a car it’s a problem. There are parking restrictions from 9am-11pm Monday- Saturday and Sunday 12am-11pm. If you have a car then it’s fine but if you don’t then it’s expensive

2026-04-18 via Nuitee
A
ade439d4979e723e36570e3295dac745 couple nl
5
2026-04-14 via Nuitee
A
a29ddb2802c472e719937e25ae64d0f4 family_with_children nl
8
was prima
2026-04-13 via Nuitee
E
e5886231d9267260975e5e50e8d80cb0 couple nl
4
2026-04-12 via Nuitee
5
573f478479117071d9dd70123316df8b extended_group nl
1
Een drama
Pros:

Volgens mij kan ik niks verzinnen wat ons beviel

Cons:

Matras te hard
Vieze gordijnen stoffig vieze vloerbedekking ,vieze kraan ,toilet trok niet goed door .
Schimmels ,plafond wat helemaal los was .
Kapotte vensterbank .
Om deur te openen moest je er een harde trap tegen geven enz enz

2026-04-12 via Nuitee
T
Tamara family_with_children gb
4
Pros:

Check-in and check-out was fast, the room was spacious and the bed was really large with a good mattress. Location is good, there's a water taxi stop nearby (can recommend!) and several restaurants.

Cons:

There was a €50 deposit for the room key (not a card, a physical key). Parking is really expensive, about €60 from 4pm until midnight. We were lucky as the next day was a bank holiday with free parking, otherwise it'd be more expensive.

The room smelled strongly of cigarette smoke, especially in the bathroom. There was a large hole in the bathroom door and a massive dent in the floor near the entry of the bathroom door.

My kid was enthusiastic after seeing the outside of the boat and some Asian ornaments in the hallway, but was disappointed that the room itself was standard and plain.

I felt the room was overpriced (€130 for one night) as everything was a bit dated, including several ash trays in the room.

2026-04-11 via Nuitee