Welcome Gros Hotel

Hotels
8.7 (1964 reviews)
Iparraguirre, 3 , San Sebastián , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean facilities
Cons:
Noise complaints
Unpleasant odor
Lack of breakfast

Categories

Cleanliness
8.34
Some guests mentioned clean rooms, but there were complaints about an unpleasant odor in at least one review.
Service
9.31
Several reviews praised the hotel staff as very friendly and helpful.
Location
9.35
Multiple comments highlighted the hotel's excellent location, making it easy to explore the city.
Room Quality
8.3
Guests mentioned spacious rooms but some noted issues with noise and a bright light in the room.
Amenities
8.83
Reviews appreciated the availability of coffee and snacks throughout the day, enhancing the overall experience.
Value for Money
8.29
Some reviews expressed concerns about pricing, particularly during peak times.
Food and Beverage
8.34
Guests enjoyed the coffee and snack offerings, but there were complaints about the lack of breakfast.
Overall Experience
8.81
Overall, guests felt positive about their stay, with particular highlights on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:40

Property Description

Modern Rooms and Prime Location
Welcome Gros Hotel, located in the heart of San Sebastián's Gros district, provides modern rooms just minutes away from key attractions like Kursaal Convention Centre, Zurriola beach, and the charming old town.

Culinary Delights at Your Doorstep
Immerse yourself in the local gastronomy scene by exploring the numerous pintxos bars and traditional Basque restaurants surrounding the hotel.

Convenient Amenities and Easy Access
Enjoy the convenience of free WiFi, a 24/7 Bolleria, and a complimentary coffee shop in the lobby. With an auto check-in option and close proximity to the train and bus stations, Welcome Gros Hotel ensures a seamless and enjoyable stay in San Sebastián.

Book now to experience the perfect blend of comfort, convenience, and culture at Welcome Gros Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 1964 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.81
B
Beltran Inchusta solo_traveller es
9
Pros:

El espacio de desayuno y la limpieza.
La instalación en general.

2026-03-26 via Nuitee
M
Maryury solo_traveller es
8
2026-03-25 via Nuitee
A
Alejandro couple es
8
2026-03-25 via Nuitee
A
Almudena couple es
8
2026-03-24 via Nuitee
Y
Yannick solo_traveller fr
8
Bon rapport qualité prix
Pros:

La proximité du centre ville

Cons:

La possibilité de prendre un petit dej avec un contact avec les personnes de l’hôtel

2026-03-24 via Nuitee
I
ICIAR couple es
9
Buenas relación calidad precio
Pros:

Limpieza, funcionalidad y ubicación.

Cons:

Nada

2026-03-24 via Nuitee
M
Mercedes extended_group es
10
Espectacular
Pros:

Todo

Cons:

Nada

2026-03-23 via Nuitee
Y
Yolanda solo_traveller es
8
SENCILLO PERO CONFORTABLE
Pros:

Me gustó la ubicación y el precio. La habitación estaba muy bien. Había silencio y el sistema de entrada y salida sin ningún tipo de problema. Muy buena comunicación vía whatsapp durante el proceso.

Cons:

El desayuno no era muy allá. Es verdad que era más que un desayuno, una especie de cortesía, pero con algún detallito más podría haber sido un desayuno de verdad.

2026-03-23 via Nuitee
H
hideoji solo_traveller jp
8
サン・セバスチャンのバール歩きにうってつけの宿
Pros:

サン・セバスチャンの街中「Gros 」地区にあるホテル。空港のバス乗り場から徒歩7分程度。周辺にはレストランやバール、スーパーなどがあり便利。また、旧市街(パルテビエハ)へも徒歩10分程度。「Gros 」地区は現地若者に支持されるバールがあり、旧市街と違った趣がある。
ネットでチェックインすると入館用と入室用に使えるパスワードが送られてくるので、レセプションが開いていない時間でも安心。レセプションの人が空港に行くバスの時間等調べてくれてとっても親切! 一階ホールにある無料のお茶やコーヒー、ミニカップケーキも美味しかった。

Cons:

レセプションが10時から15時までしか開いていないため、サン・セバスチャンの情報等聞きたかったが残念。

2026-03-23 via Nuitee
Ángela solo_traveller es
10
Paz
Pros:

Me gustó la limpieza y tranquilidad

Cons:

No poder r estar un día más

2026-03-22 via Nuitee
E
Enies Lucia couple es
10
Muy recomendable!
Pros:

Buena ubicacion, la atencion del personal, la habitacion muy limpia y comoda

2026-03-21 via Nuitee
C
Camacho y Aparicio solo_traveller es
9
2026-03-18 via Nuitee
G
Graham extended_group gb
9
2026-03-17 via Nuitee
A
Antoine solo_traveller fr
10
Parfait
Pros:

Très bien situé, à proximité du centre de la vieille ville mais un peu en dehors pour garantir du calme. Gare(s) pas loin. Accueil très agréable, chambres très confortables et propres. J'y reviendrai si je dois revenir à San Sebastian.

Cons:

/

2026-03-16 via Nuitee
J
Jaume couple es
10
Buena situacion , parking descarga , linpieza i comodidad i maxima atencion al cliente
2026-03-16 via Nuitee
S
Sinead couple ie
10
Great food, location and local people.
Pros:

Second time staying here. Great location.

2026-03-15 via Nuitee
J
Joan couple es
10
Pros:

Fantàstic tot. La recepcionista un 10. Va resoldre tots els nostres dubtes instantàniament. Ben situat i fantàstica relació qualitat-preu. Si podem el proper any hi tornarem en anar al Txotx.

Cons:

Res

2026-03-15 via Nuitee
I
Idoya couple es
9
Un. Placer
Pros:

Lo de las magdalenas y el café genial

Cons:

La temperatura de la habitación

2026-03-15 via Nuitee
J
Javier solo_traveller es
9
2026-03-14 via Nuitee
M
Maria Dolores couple es
1
Fatal
Cons:

No te arreglan habitación,ni te hacen la cama.
Nada recomendable

2026-03-13 via Nuitee