Welcome Gros Hotel

Hotels
8.7 (1964 reviews)
Iparraguirre, 3 , San Sebastián , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean facilities
Cons:
Noise complaints
Unpleasant odor
Lack of breakfast

Categories

Cleanliness
8.34
Some guests mentioned clean rooms, but there were complaints about an unpleasant odor in at least one review.
Service
9.31
Several reviews praised the hotel staff as very friendly and helpful.
Location
9.35
Multiple comments highlighted the hotel's excellent location, making it easy to explore the city.
Room Quality
8.3
Guests mentioned spacious rooms but some noted issues with noise and a bright light in the room.
Amenities
8.83
Reviews appreciated the availability of coffee and snacks throughout the day, enhancing the overall experience.
Value for Money
8.29
Some reviews expressed concerns about pricing, particularly during peak times.
Food and Beverage
8.34
Guests enjoyed the coffee and snack offerings, but there were complaints about the lack of breakfast.
Overall Experience
8.81
Overall, guests felt positive about their stay, with particular highlights on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:40

Property Description

Modern Rooms and Prime Location
Welcome Gros Hotel, located in the heart of San Sebastián's Gros district, provides modern rooms just minutes away from key attractions like Kursaal Convention Centre, Zurriola beach, and the charming old town.

Culinary Delights at Your Doorstep
Immerse yourself in the local gastronomy scene by exploring the numerous pintxos bars and traditional Basque restaurants surrounding the hotel.

Convenient Amenities and Easy Access
Enjoy the convenience of free WiFi, a 24/7 Bolleria, and a complimentary coffee shop in the lobby. With an auto check-in option and close proximity to the train and bus stations, Welcome Gros Hotel ensures a seamless and enjoyable stay in San Sebastián.

Book now to experience the perfect blend of comfort, convenience, and culture at Welcome Gros Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 1964 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.81
S
Stephanie et Patrice • couple • fr
10
Pros:

Réactivité, informations claires et précises
Proximité avec le centre ville

Cons:

RAS

2026-02-14 • via Nuitee
A
Ahmed • extended_group • es
9
Bon lloc per una escapada
Pros:

L'establiment ofereix comoditat i compleix les expectatives. L'accés és senzill i la zona destaca per la seva tranquil·litat i seguretat. Consideraria tornar-hi en futures ocasions.

Cons:

Res, potser que no hi havia aigua a les habitacions, cosa que sempre s'espera en un hotel,.

2026-02-12 • via Nuitee
A
Alexandra • solo_traveller • gb
8
Very good value for money
Pros:

The room was very clean and comfortable.

It was great to have free coffee/tea/hot chocolate and muffins at reception.

Cons:

It would be helpful to have luggage storage for longer after check out, as reception is only open until 2pm.

2026-02-12 • via Nuitee
L
Lorena • couple • es
10
.
Pros:

Localización.
Café gratis y limpieza

Cons:

Nada

2026-02-12 • via Nuitee
K
katherine • couple • de
7
2026-02-10 • via Nuitee
A
Asier A. • family_with_children • es
10
2026-02-09 • via Nuitee
I
Iratxe • couple • es
10
Fenomenal
Pros:

La ubicación, la habitación, la limpieza... El personal también fue muy atento, y la posibilidad de dejar la maleta unas horas el día de la salida está genial.

2026-02-09 • via Nuitee
C
Carloslato • couple • es
9
2026-02-09 • via Nuitee
E
Eva • solo_traveller • es
10
Pros:

Muy bueno luga

Cons:

La habitación que no tenía calificación y no calientavas

2026-01-26 • via Nuitee
M
Miriam • couple • es
9
2026-01-22 • via Nuitee
M
Maialen • couple • es
8
Cons:

Ruido de tren cada media hora desde las 5.30 de la mañana. Es la única pega que puedo poner, el resto todo perfecto

2026-01-21 • via Nuitee
Y
Yiyi • couple • gb
10
2026-01-20 • via Nuitee
S
sonia • couple • es
9
2026-01-20 • via Nuitee
W
Will • solo_traveller • es
5
2026-01-19 • via Nuitee
V
Victor • couple • es
10
2026-01-19 • via Nuitee
O
Ouiem • solo_traveller • fr
9
2026-01-19 • via Nuitee
E
Emma • couple • gb
9
Excellent location and value for money (considering how expensive hotels are in the city). Great choice and would stay a
Pros:

Location was perfect, very close to the old town and the centre (10 mins walk across the river), but away from the chaos so it was nice and quiet. Bedroom was spacious and clean. Exceeded expectations, significantly cheaper than most accommodation in the city.

Cons:

It was basic but that was expected. There was nothing we disliked

2026-01-19 • via Nuitee
D
Del Rio Lopez • solo_traveller • es
9
2026-01-19 • via Nuitee
E
Estefanía • couple • es
7
Pros:

Todo estaba muy limpio, las habitaciones pequeñas pero confortables, el personal MUY amable!! Y en recepción hay café y magdalenas gratis !! Esta genial

Cons:

La cama era incomodisima y había un ruido ( parece algo como un ventilador) por el conducto de aire que nunca para, no es muy ruidoso pero al final se nota. si no hubiera sido por esas dos cosss el hotel tendría un 100% de perfección!!

2026-01-19 • via Nuitee
C
Carriço • family_with_children • pt
9
Recomendo!
Pros:

Localização excelente.

Cons:

Gostei de tudo.

2026-01-19 • via Nuitee