Welcome Gros Hotel

Hotels
8.7 (2092 reviews)
Iparraguirre, 3 , San Sebastián , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean facilities
Cons:
Noise complaints
Unpleasant odor
Lack of breakfast

Categories

Cleanliness
8.34
Some guests mentioned clean rooms, but there were complaints about an unpleasant odor in at least one review.
Service
9.31
Several reviews praised the hotel staff as very friendly and helpful.
Location
9.35
Multiple comments highlighted the hotel's excellent location, making it easy to explore the city.
Room Quality
8.3
Guests mentioned spacious rooms but some noted issues with noise and a bright light in the room.
Amenities
8.83
Reviews appreciated the availability of coffee and snacks throughout the day, enhancing the overall experience.
Value for Money
8.29
Some reviews expressed concerns about pricing, particularly during peak times.
Food and Beverage
8.34
Guests enjoyed the coffee and snack offerings, but there were complaints about the lack of breakfast.
Overall Experience
8.81
Overall, guests felt positive about their stay, with particular highlights on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:40

Property Description

Modern Rooms and Prime Location
Welcome Gros Hotel, located in the heart of San Sebastián's Gros district, provides modern rooms just minutes away from key attractions like Kursaal Convention Centre, Zurriola beach, and the charming old town.

Culinary Delights at Your Doorstep
Immerse yourself in the local gastronomy scene by exploring the numerous pintxos bars and traditional Basque restaurants surrounding the hotel.

Convenient Amenities and Easy Access
Enjoy the convenience of free WiFi, a 24/7 Bolleria, and a complimentary coffee shop in the lobby. With an auto check-in option and close proximity to the train and bus stations, Welcome Gros Hotel ensures a seamless and enjoyable stay in San Sebastián.

Book now to experience the perfect blend of comfort, convenience, and culture at Welcome Gros Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2092 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.81
M
MARIA TERESA • solo_traveller • es
9
Aconsejo para unos días en San Sebastián!!! Volveríamos.
Pros:

Nos gustó la ubicación, limpieza y el detalle del café e infusiones en recepción a disposición cualquier hora. Personal muy agradable.

Cons:

Quizás las habitaciones y el baño que eran muy justos en el tamaño.

2026-05-15 • via Nuitee
C
Charles • couple • br
8
Muito bom para quem procura sossego e boa localização.
Pros:

Tudo muito limpo.

Cons:

Camas de solteiro.

2026-05-15 • via Nuitee
C
Constanza • couple • es
9
2026-05-15 • via Nuitee
A
AYANA • couple • jp
9
2026-05-14 • via Nuitee
J
Jennifer • solo_traveller • it
9
2026-05-14 • via Nuitee
H
Harry • solo_traveller • gb
10
Excellent
Pros:

Excellent location, free hot drinks/muffins, comfy bed and spacious room.

Cons:

Room was a bit warm and no fan/AC didn't work

2026-05-14 • via Nuitee
S
Sayumi • couple • ca
9
2026-05-14 • via Nuitee
E
Elena • couple • es
9
2026-05-13 • via Nuitee
D
Dietmar • solo_traveller • de
7
Für Kurzaufenthalt jederzeit wieder.
Pros:

Gute Lage, nicht weit weg vom Busbahnhof. Einchecken und Übergabe des Zugang Codes hat super funktioniert. Zimmer war sauber.

Cons:

Zimmer war sehr klein. Ich hatte kaum Möglichkeiten mein Gepäck abzustellen. Es war ein Doppelzimmer aber zu zweit für mehrere Nächte zu klein. Für zwei Nächte allen okay.

2026-05-11 • via Nuitee
J
John • couple • ie
10
2026-05-10 • via Nuitee
E
Eleni • solo_traveller • nl
7
Convenient location but small rooms
Pros:

Convenient location, within walking distance from the center. Comfortable beds and clean.

Cons:

Small room and bathroom with a window to an atrium so a bit dark and not that comfortable for more than one nights.

2026-05-10 • via Nuitee
T
TXELL • solo_traveller • es
8
Pros:

Situació, cafè bó i gratuït, molt net.
Facilitat de check in sense personal.
Molt bona relació qualitat preu.

Cons:

Habitació petita però compensa la resta.

2026-05-08 • via Nuitee
M
Marisol • couple • es
10
Muy buena
Pros:

Estaba muy bien ubicado

Cons:

Me gustó todo en general

2026-05-08 • via Nuitee
D
Diane • couple • be
10
Super hôtel propre et central.
Pros:

Central, calme, propreté impeccable.

Cons:

Rien

2026-05-07 • via Nuitee
C
chaymae • couple • fr
10
Très bon rapport qualité prix
Pros:

Très bien situé. Très propre. Le coins café, l’espace bagages et les toilettes à l’accueil sont un grand plus.

Cons:

Rien

2026-05-07 • via Nuitee
M
Marie • couple • fr
6
Pros:

- bon emplacement

Cons:

- absence de double vitrage, on entend passer les trains
- décoration de la chambre à revoir

2026-05-06 • via Nuitee
H
HATIRA • solo_traveller • tr
10
İyi konum ve temiz
Pros:

Mükemmel konum, temiz, çalışanlar ilgili ve yardımsever, free kahve ve kek imkanı

2026-05-06 • via Nuitee
J
Jonathan • couple • us
10
Pros:

Very easy to check in, very clean and nice.

2026-05-06 • via Nuitee
A
Ana • solo_traveller • it
7
2026-05-06 • via Nuitee
J
John • solo_traveller • au
9
Pros:

Great location. Easy check in

2026-05-05 • via Nuitee