WoodSpring Suites Jacksonville Beach Blvd

Hotels
•
WoodSpring
4.1 (302 reviews)
3425 Saland Way , Jacksonville , US
+1 904-483-5400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Private parking

Review Highlights

Pros:
Some staff members were helpful and polite (named Mario, Trey, morning staff).
Rooms with full kitchen appliances (fridge, stove, microwave) and bathtub reported by at least one guest.
Convenient location close to bus routes and the beach.
Cons:
Unclean rooms, strong smells, reports of mold and overall poor maintenance.
Front desk unattended at times; long check-in waits and poor night staff response.
Reports of drug use, disruptive guests, loud music and safety concerns on property.
Overcharging at the property and unresolved refund issues.
Broken fixtures and low water pressure; missing towels and nonfunctional TVs.
Property described as more like a long-term occupied building than a hotel by multiple reviewers.

Categories

Cleanliness
1.5
Repeated reports of dirty, smelly rooms, mold-like smells and overall unsanitary conditions; multiple guests explicitly said rooms were nasty and property should be shut down.
Service
3.5
Severe check-in failures and unattended front desk with long waits and unresponsive night staff, though a few staff members (named Mario, Trey, a morning person) were called out as helpful.
Location
8
Multiple mentions of proximity to bus routes and beach; location is a relative positive despite property issues.
Room Quality
2.8
Mixed reports — one reviewer praised a room with full kitchen and bathtub, but most described rooms as deteriorated, smelly, and not as pictured (TV problems, missing towels).
Amenities
7
Some rooms include full-size refrigerator, cooking range, microwave and bathtub (positive), but several guests reported broken fixtures (sinks out of order, low water pressure).
Value for Money
3.5
Complaints about being charged more when paying at the property and unresolved refund requests; value is perceived as poor given condition.
Food and Beverage
4.1
Standard quality for this hotel tier.
Overall Experience
2.4
Overall negative: multiple guests describe unsafe/uncomfortable conditions (drug use, loud parties, disruptive residents), poor service and cleanliness leading to many guests leaving or being unable to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Modern Accommodation with Free WiFi and Parking
WoodSpring Suites Jacksonville Beach Blvd offers modern accommodation with free WiFi and complimentary private parking. The 2-star hotel provides convenience with a 24-hour front desk for guests' assistance.

Nearby Attractions and Points of Interest
Conveniently located, guests can explore attractions such as Jacksonville Beach Golf Club, Timucuan Ecological Historical Preserve, Theatre Jacksonville, and Veterans Memorial Wall, all within a short distance from the hotel.

Accessible Location
With Jacksonville International Airport just 32 km away, WoodSpring Suites Jacksonville Beach Blvd provides easy access for travelers. Book now for a comfortable stay with great amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAX

Location

Guest Reviews

4.1
Based on 302 reviews
Cleanliness: 1.5
Service: 3.5
Location: 8
Room Quality: 2.8
Amenities: 7
Value for Money: 3.5
Food and Beverage: 4.1
Overall Experience: 2.4
A
Andrea H • couple • us
1
2026-10-21 • via Nuitee
H
Hopeann • family_with_children • us
1
I did not stay at this hotel. I waited over 2 hours to be checked in and NO ONE CAME TO THE DESK .
Pros:

Nothing about this hotel was pleasant

Cons:

Have better staff! No one came to the desk to check me in and I called early Friday morning to make sure everything was good . The morning person was great but night staff terrible. They had the gate locked at the check in counter I called them and no one answered I yelled hello for almost 2 hours and still NOBODY came to the desk this is the absolute worst hotel I have ever been to

2026-10-19 • via Nuitee
C
Cooks • family_with_children • us
1
Misty Cooks don't stay there not worsted it.
Pros:

I checked in and checked right back out still waiting on my refund back from the company the hotel is very nasty and not cleaned. The room was just nasty and smelly over all i will never book with them again. Need to be shout down.

Cons:

Close the hotel for good service are very poor and the young man named Mario was kind and nice. He was the one help me put my luggage back in my car so i can go to another hotel to stay for 7 days.

2026-10-16 • via Nuitee
N
Niurdy • couple • us
2
2026-10-11 • via Nuitee
A
Amber • solo_traveller • us
9
Great place to stay!
Pros:

The room was great it had a full size refrigerator a cooking range and full size microwave and a bathtub.

Cons:

They charge more when you pay at the location they charge you much more.

2026-10-11 • via Nuitee
G
Gerilet • couple • us
8
2026-10-10 • via Nuitee
M
Misti • couple • us
1
Staff needs to be more accommodating to customer needs
Pros:

Nothing

Cons:

Was not clean. Tv didn’t work. Booking .com needs to update their pictures cause that’s not what the property looks like

2026-10-08 • via Nuitee
W
Willie • extended_group • us
1
Pros:

Horrible close it down smells like mold and puss

Cons:

Everything

2026-10-08 • via Nuitee
S
Sabrina • couple • us
1
Terrible
Pros:

Nothing

Cons:

Everything

2026-10-08 • via Nuitee
A
Aldo • solo_traveller • us
10
Business
Pros:

Location

Cons:

Close to jak beach

2026-10-07 • via Nuitee
T
TMF • family_with_children • us
1
Horrible
Pros:

Friendly staff

Cons:

It was dirty no towels people running in and out very loud booming the whole time hotel stink it's worser than the projects

2026-10-07 • via Nuitee
G
George • couple • us
10
2026-09-18 • via Nuitee
D
Davis • solo_traveller • us
10
Pros:

Everything, was amazing.

Cons:

Nothing

2026-09-17 • via Nuitee
R
RAUL • solo_traveller • us
1
DO NOT BOOK, BE FORWARNED!!!
Pros:

nothing

Cons:

this is a hood apartment building not a hotel. this is cocupied by persons that have been evicted from their homes and now are using this hotel as their full time residence. One lady living there said while waiting for a staff person asked if we wanted her to open a room with a crobar that she had to let us in a vacant room. her room/home was completely decorated as her full time apartment. upon arrival there were over 5 people waiting to check in and the front desk was closed. then told 2 hours later after complaints made to corporate someone showed up and said the place was already all booked since earlier that day. no one was able to stay and left to sleep in their cars if they had not other accomodations.

2026-09-08 • via Nuitee
S
Steven • couple • us
9
2026-08-27 • via Nuitee
D
Darrell • solo_traveller • us
1
Pros:

Nothing

Cons:

The staff the room service and people that be around the building drug addicts

2026-08-16 • via Nuitee
V
Vanita • couple • us
1
2026-08-16 • via Nuitee
T
Tony • solo_traveller • us
1
Pros:

Nothing terrible place should be shut down

Cons:

Everything was terrible staff and conditions

2026-08-11 • via Nuitee
J
Juan A • couple • us
5
2026-08-11 • via Nuitee
S
Smith • solo_traveller • us
3
2026-08-10 • via Nuitee