Hotel Victoria, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.4 (3564 reviews)
Eisenbahnstrasse 54 , Freiburg im Breisgau , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Room size concerns
Service charge for printing

Categories

Cleanliness
8.06
Some mentions of cleanliness concerns regarding the room and overall upkeep.
Service
9.03
Overall positive sentiment with mentions of friendly and helpful staff.
Location
9.07
Multiple reviews highlight the central and ideal location of the hotel.
Room Quality
7.52
Mixed sentiments, with some negative comments about room size and amenities.
Amenities
8.55
Generally positive mentions of available amenities, but some rooms reported issues.
Value for Money
8.01
Some complaints about the price of certain services indicating perceived value issues.
Food and Beverage
8.56
Good variety and quality of breakfast mentioned positively.
Overall Experience
8.43
Guests had a generally enjoyable stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:30

Property Description

Environmentally Friendly 4-Star Hotel:
Located just 500 metres from Freiburg Train Station, the Best Western Premier Hotel Victoria is a 4-star environmentally friendly hotel. With soundproofed rooms and solar panels, this eco-conscious hotel offers a sustainable stay for guests.

Luxurious Amenities:
Dating back to 1875, the hotel boasts non-smoking rooms equipped with modern comforts like a flat-screen TV, minibar, and seating area. Guests can enjoy complimentary welcome drinks and tea/coffee in the lounge, ensuring a relaxing and enjoyable stay.

Relaxation and Entertainment:
Guests can unwind in the hotel's Prana area with a sauna, or indulge in massages and beauty treatments. The rooftop garden offers stunning views of Freiburg, while the Hemingway cocktail bar serves a variety of cocktails and regional wines. With a 24-hour reception, rental bicycles, and convenient parking options, Hotel Victoria ensures a seamless and enjoyable experience for all guests.

Book your stay at the Best Western Premier Hotel Victoria for a luxurious and eco-friendly experience in Freiburg.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3564 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.43
V
Volker • couple • de
8
Pros:

Gute Lage vom Hotel, Zimmer/Dusche geräumig. Frühstück umfangreich und gut.

Cons:

Aus Anlass eines 80.Geburtstags haben wir mehr Beachtung erwartet. Anlass (80.) war dem Hotel bekannt.

2026-06-06 • via Nuitee
C
Claes • couple • nl
8
Fijn hotel voor een stedentrip of kort verblijf.
Pros:

Goede bedden en door de elektrische rolluiken helemaal donker in de kamer! Fijn dat we de motoren binnen het hek mochten parkeren. Super!

Cons:

Jammer dat het hotel geen eigen restaurant heeft, de cocktail bar is leuk maar wel wat trage bediening.

2026-06-06 • via Nuitee
V
Vlad • family_with_children • ro
9
2026-06-05 • via Nuitee
D
Dietrich • couple • de
9
Entspannter Aufenthalt in angenehmem Hotel in zentraler Lage
Pros:

Geräumige Junior-Suite mit 2 Räumen und 2 Badezimmern. Hervorragende Bar mit ansprechendem Ambiente. Breite Auswahl des Frühstücksbuffets.

Cons:

leicht in die Jahre gekommene Innenausstattung.

2026-06-04 • via Nuitee
C
Christoph • couple • de
10
2026-06-04 • via Nuitee
C
Carlo • family_with_children • it
9
2026-06-02 • via Nuitee
G
Guy • couple • lu
10
Excellent
Pros:

Alles top

2026-06-02 • via Nuitee
İlker • couple • tr
9
Mükemmel lokasyonda hoş bir konaklama tesisi
Pros:

Yeterliydi

Cons:

hiçbirşey

2026-06-02 • via Nuitee
M
Marilen • family_with_children • ch
9
2026-06-01 • via Nuitee
L
Lange • couple • de
10
Sehr schöner Aufenthalt in Freiburg.
Pros:

Es war ein sehr schöner Aufenthalt. Das Hotel insgesamt sehr ansprechend. Das Personal durchweg aufmerksam und freundlich und, was man sonst häufig nicht erlebt, sehr kinderfreundlich! Hier zählen auch oft die kleinen Gesten, wie ein Schokolädchen von der Reinigungskraft bis hin zum kostenlosen Frühstück für die Kinder-super!

2026-05-31 • via Nuitee
B
barbara • solo_traveller • ch
7
Comodo vicinanza alla città
Pros:

Posizione ottima, parcheggio comodo , mi è stata data una confezione di acqua per il viaggio.

Cons:

Personale corretto ma "essenziale", non ci è stata rifatta la stanza ( in altre strutture venivo avvisata di richiedere il servizio tramite il cartello sulla porta qui non so come funziona,) il bagno piccolo e la vasca da bagno scomoda se si vuole fare una doccia

2026-05-31 • via Nuitee
A
Adam • solo_traveller • gb
9
Pros:

Very spacious room for a family. Great location close to the town and railway station.

2026-05-31 • via Nuitee
A
Aydın • couple • tr
9
Güzel vakit geçirdik
Pros:

Tesis konum süper, resepsiyon / ve kahvaltı salonu personeli çok iyi . Temizlik güzel, tuvalet , banyo çok güzel

Cons:

Odada wifi zayıf / neredeyse yok denecek kadar az

2026-05-31 • via Nuitee
J
Johannes • solo_traveller • de
10
Pros:

Sauberes, ordentliches Hotel. Zentrale Lage, Parkplatz vorhanden, direkt daneben Edeka und Nahe am Bahnhof.

Cons:

Doppelzimmer zu zweit etwas klein aber war in Ordnung

2026-05-31 • via Nuitee
M
Michel • couple • be
9
Hôtel de charme très bien situé.
Pros:

J'ai apprécié l'accueil de Sébastian en français car il a immédiatement reconnu en nous des clients francophones. La situation de l'hôtel est exceptionnelle pour la visite de la ville où l'on se rend à pied en 5 minutes, la proximité des commerces et des restaurants, la présence d'un parc juste en face et le calme de la rue (aucun bruit pendant la nuit alors que nous avions une chambre en façade à rue face au parc et ombragée par de grands arbres à l'Est.)
La chambre était très confortable ainsi que le lit . Dans cet ancien bâtiment les plafonds sont à plus de trois mètres de hauteur et la climatisation fonctionnait remarquablement bien. La salle de bain présente une douche italienne très pratique. Nous n'avons absolument pas souffert de la chaleur alors que le thermomètre indiquait 30° à l'extérieur. Le parking à l'arrière de l'hôtel est très accessible et un ascenseur relie le parking aux chambres. L'hôtel a accepté notre petit chien (maltzu) que je sortais dans le parc juste en face. Le petit déjeuner était très complet et présentait de très bons produits du terroir. Je ne puis que recommander cet hôtel et j'y retournerai si je refais un séjour à Fribourg.

Cons:

Il faut juste attirer l'attention des clients sur le fait qu'il faut toujours mettre l'écriteau à la porte de la chambre pour indiquer "Chambre à nettoyer" ou "Chambre à ne pas nettoyer". Si le client ne place pas l'écriteau la chambre ne sera pas nettoyée.

2026-05-30 • via Nuitee
M
mieke • family_with_children • be
8
2026-05-30 • via Nuitee
J
Joep • couple • nl
8
2026-05-30 • via Nuitee
Z
ZEYNEP • family_with_children • tr
8
2026-05-29 • via Nuitee
W
Walter • couple • de
8
2026-05-28 • via Nuitee
A
Arzu • solo_traveller • tr
10
Pros:

The staff was so friendly,helpful and polite.
The hotel is well decorated,clean and the rooms are big enough.
The location is perfect

Cons:

Nothing

2026-05-28 • via Nuitee