Hotel Victoria, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.4 (3492 reviews)
Eisenbahnstrasse 54 , Freiburg im Breisgau , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Room size concerns
Service charge for printing

Categories

Cleanliness
8.06
Some mentions of cleanliness concerns regarding the room and overall upkeep.
Service
9.03
Overall positive sentiment with mentions of friendly and helpful staff.
Location
9.07
Multiple reviews highlight the central and ideal location of the hotel.
Room Quality
7.52
Mixed sentiments, with some negative comments about room size and amenities.
Amenities
8.55
Generally positive mentions of available amenities, but some rooms reported issues.
Value for Money
8.01
Some complaints about the price of certain services indicating perceived value issues.
Food and Beverage
8.56
Good variety and quality of breakfast mentioned positively.
Overall Experience
8.43
Guests had a generally enjoyable stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:30

Property Description

Environmentally Friendly 4-Star Hotel:
Located just 500 metres from Freiburg Train Station, the Best Western Premier Hotel Victoria is a 4-star environmentally friendly hotel. With soundproofed rooms and solar panels, this eco-conscious hotel offers a sustainable stay for guests.

Luxurious Amenities:
Dating back to 1875, the hotel boasts non-smoking rooms equipped with modern comforts like a flat-screen TV, minibar, and seating area. Guests can enjoy complimentary welcome drinks and tea/coffee in the lounge, ensuring a relaxing and enjoyable stay.

Relaxation and Entertainment:
Guests can unwind in the hotel's Prana area with a sauna, or indulge in massages and beauty treatments. The rooftop garden offers stunning views of Freiburg, while the Hemingway cocktail bar serves a variety of cocktails and regional wines. With a 24-hour reception, rental bicycles, and convenient parking options, Hotel Victoria ensures a seamless and enjoyable experience for all guests.

Book your stay at the Best Western Premier Hotel Victoria for a luxurious and eco-friendly experience in Freiburg.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3492 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.43
K
katzenvilla • couple • de
9
Es war ein angenehmer Aufenthalt.
Pros:

Sehr gute Lage zum Bahnhof und in die Stadt. Das Frühstück ist wirklich umfangreich und ausreichend. Die Lounge lädt zum Verweilen ein. Ein zweites Kissen war überhaupt kein Problem.

Cons:

Die Größe unseres Zimmers. Die Zimmer neben dem Treppenaufgang sollten besser nur an Einzelpersonen vergeben werden.

2026-05-22 • via Nuitee
K
Kim • solo_traveller • be
8
Pros:

Heel lekker ontbijt en goede locatie dichtbij het station en dichtbij het oude stadscentrum.

Cons:

Bijhorende bar was jammer genoeg gesloten

2026-05-20 • via Nuitee
M
Malcolm • solo_traveller • gb
7
2026-05-19 • via Nuitee
S
sasinakan • solo_traveller • th
10
2026-05-19 • via Nuitee
I
Ibone • solo_traveller • de
8
Pros:

Habitaciones amplias.Sauna y gimnasio.
Fruta fresca y cafes gratis, a disposicion del cliente en zona comun.
Detalle de poner un dulce en la cama por la noche.
Bar de copas del hotel con buen ambiente.Parking propio.Muy bien ubicado.

Cons:

Las almohadas demasiado blandas e incomodas.

2026-05-18 • via Nuitee
B
Britta • family_with_children • de
9
I would stay here again, would call ahead too see if a garage is available.
Pros:

Breakfast was great, there was a lot of items to choose from. Location was very convenient, rooms were very clean and tidy. Staff was very friendly and helpful. Offered free coffee and tea and was able to purchase other drinks.

Cons:

No toiletries like shampoo or bar of soap. Pillows were a bit small for my personal choice. Parking at the hotel was not so great. No where in the description did it say I was able to reserve one of their 5 garages. Parking was limited. But there is a public parking garage around the corner and hotel offered a discount.

2026-05-18 • via Nuitee
J
Juan Pedro • couple • ar
9
Muy buena y atentos!
2026-05-18 • via Nuitee
S
Stefano • family_with_children • it
7
Pros:

Posizione buona, camera doppia per famiglia da 4 perfetta, colazione buona, possibilità di parcheggio fino ad esaurimento posti.

Cons:

La camera ha la moquette e non era pulitissima, bagno un pò piccolo

2026-05-18 • via Nuitee
I
Imar • solo_traveller • nl
9
2026-05-17 • via Nuitee
P
Petra • solo_traveller • de
8
2026-05-16 • via Nuitee
P
Patrizia • solo_traveller • ch
9
2026-05-15 • via Nuitee
A
ana • couple • ch
8
Cons:

EL único problema, es que la luz del baño, pasado un corto tiempo (daba tiempo a ducharse una persona rapidamnete) comienza a parpadear intermitentemente y es muy desagradable.

2026-05-15 • via Nuitee
C
Christian • extended_group • de
8
2026-05-14 • via Nuitee
N
Niels • solo_traveller • ch
9
2026-05-14 • via Nuitee
H
Hans-Paul • solo_traveller • de
8
Pros:

Freundliches Personal

2026-05-13 • via Nuitee
M
Martin • couple • de
8
2026-05-13 • via Nuitee
H
Hans-Paul • solo_traveller • de
9
2026-05-13 • via Nuitee
M
Michael • couple • ch
9
2026-05-12 • via Nuitee
U
Ursula • couple • ch
8
2026-05-11 • via Nuitee
D
Daniel • solo_traveller • de
10
2026-05-10 • via Nuitee