Hotel Victoria, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.4 (3349 reviews)
Eisenbahnstrasse 54 , Freiburg im Breisgau , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Room size concerns
Service charge for printing

Categories

Cleanliness
8.06
Some mentions of cleanliness concerns regarding the room and overall upkeep.
Service
9.03
Overall positive sentiment with mentions of friendly and helpful staff.
Location
9.07
Multiple reviews highlight the central and ideal location of the hotel.
Room Quality
7.52
Mixed sentiments, with some negative comments about room size and amenities.
Amenities
8.55
Generally positive mentions of available amenities, but some rooms reported issues.
Value for Money
8.01
Some complaints about the price of certain services indicating perceived value issues.
Food and Beverage
8.56
Good variety and quality of breakfast mentioned positively.
Overall Experience
8.43
Guests had a generally enjoyable stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:30

Property Description

Environmentally Friendly 4-Star Hotel:
Located just 500 metres from Freiburg Train Station, the Best Western Premier Hotel Victoria is a 4-star environmentally friendly hotel. With soundproofed rooms and solar panels, this eco-conscious hotel offers a sustainable stay for guests.

Luxurious Amenities:
Dating back to 1875, the hotel boasts non-smoking rooms equipped with modern comforts like a flat-screen TV, minibar, and seating area. Guests can enjoy complimentary welcome drinks and tea/coffee in the lounge, ensuring a relaxing and enjoyable stay.

Relaxation and Entertainment:
Guests can unwind in the hotel's Prana area with a sauna, or indulge in massages and beauty treatments. The rooftop garden offers stunning views of Freiburg, while the Hemingway cocktail bar serves a variety of cocktails and regional wines. With a 24-hour reception, rental bicycles, and convenient parking options, Hotel Victoria ensures a seamless and enjoyable experience for all guests.

Book your stay at the Best Western Premier Hotel Victoria for a luxurious and eco-friendly experience in Freiburg.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3349 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.43
S
Silvia • couple • ch
9
2026-03-07 • via Nuitee
N
Nicole • couple • de
10
Toller Aufenthalt in Freiburg
Pros:

Super Lage, kostenloser toller Kaffee in der Lobby. Sehr nettes Personal. Auf jeden Fall kommen wir wieder 🤩

2026-03-05 • via Nuitee
L
Laurent • family_with_children • fr
9
Bel hotel pour séjour en famille
Pros:

Très belle chambre en 2 parties pour nous 4. Parking réservé

Cons:

Rien

2026-03-05 • via Nuitee
D
Daniel • couple • ch
9
2026-03-05 • via Nuitee
A
Andreas • solo_traveller • de
8
Pros:

Tolles Frühstück in einem wunderschönen Frühstücksraum, sehr freundliches Personal, tolle Lage.

2026-03-05 • via Nuitee
B
Basam Salman • family_with_children • de
10
2026-03-02 • via Nuitee
K
Konstantin • family_with_children • de
8
2026-03-02 • via Nuitee
K
Kurt • solo_traveller • ch
8
gut und sofort wieder
Pros:

tolle Lage, geschmackvoll eingerichtet, freundlich

Cons:

die "versteckte" Toilette ist eine lustige Idee. Der Deckel hält aber nicht und wenn man sich hinsetzt hat man den JHolzdeckel ständig im Rücken.

2026-03-01 • via Nuitee
F
fr • family_with_children • pl
9
2026-03-01 • via Nuitee
T
Thierry • couple • fr
9
Très bien
Pros:

Très bonne situation géographique

Cons:

Couette individuelle pour un grand lit....

2026-03-01 • via Nuitee
R
Roland • couple • ch
8
2026-03-01 • via Nuitee
J
Jürgen • family_with_children • de
10
2026-03-01 • via Nuitee
M
Mario • family_with_children • de
9
2026-02-28 • via Nuitee
D
Davide • family_with_children • ch
8
2026-02-27 • via Nuitee
C
Carsten • solo_traveller • de
8
2026-02-27 • via Nuitee
D
Dr. Wolfgang • family_with_children • de
8
2026-02-26 • via Nuitee
O
Otto • solo_traveller • de
8
2026-02-26 • via Nuitee
J
Janet • solo_traveller • de
9
2026-02-24 • via Nuitee
K
Konstantin 163 • family_with_children • de
10
2026-02-23 • via Nuitee
A
Anna • family_with_children • de
9
2026-02-22 • via Nuitee