Hotel Victoria, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.4 (3349 reviews)
Eisenbahnstrasse 54 , Freiburg im Breisgau , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Room size concerns
Service charge for printing

Categories

Cleanliness
8.06
Some mentions of cleanliness concerns regarding the room and overall upkeep.
Service
9.03
Overall positive sentiment with mentions of friendly and helpful staff.
Location
9.07
Multiple reviews highlight the central and ideal location of the hotel.
Room Quality
7.52
Mixed sentiments, with some negative comments about room size and amenities.
Amenities
8.55
Generally positive mentions of available amenities, but some rooms reported issues.
Value for Money
8.01
Some complaints about the price of certain services indicating perceived value issues.
Food and Beverage
8.56
Good variety and quality of breakfast mentioned positively.
Overall Experience
8.43
Guests had a generally enjoyable stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:30

Property Description

Environmentally Friendly 4-Star Hotel:
Located just 500 metres from Freiburg Train Station, the Best Western Premier Hotel Victoria is a 4-star environmentally friendly hotel. With soundproofed rooms and solar panels, this eco-conscious hotel offers a sustainable stay for guests.

Luxurious Amenities:
Dating back to 1875, the hotel boasts non-smoking rooms equipped with modern comforts like a flat-screen TV, minibar, and seating area. Guests can enjoy complimentary welcome drinks and tea/coffee in the lounge, ensuring a relaxing and enjoyable stay.

Relaxation and Entertainment:
Guests can unwind in the hotel's Prana area with a sauna, or indulge in massages and beauty treatments. The rooftop garden offers stunning views of Freiburg, while the Hemingway cocktail bar serves a variety of cocktails and regional wines. With a 24-hour reception, rental bicycles, and convenient parking options, Hotel Victoria ensures a seamless and enjoyable experience for all guests.

Book your stay at the Best Western Premier Hotel Victoria for a luxurious and eco-friendly experience in Freiburg.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3349 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.43
A
Aurelia • family_with_children • ch
10
2026-02-14 • via Nuitee
S
Sari-Kristina • solo_traveller • de
10
2026-02-14 • via Nuitee
R
Ruth • extended_group • ch
9
2026-02-14 • via Nuitee
S
Sebastian • couple • de
9
2026-02-12 • via Nuitee
D
Dietrich • solo_traveller • de
8
2026-02-12 • via Nuitee
A
at55 • family_with_children • ch
10
2026-02-12 • via Nuitee
S
S73Manu • extended_group • ch
9
Pros:

Atmosphäre und Stil des Hotels. Super Lage. Parkplätze gross, Garagen nichts für dicke SUVs. Zimmer sehr gut ausgestattet. Kaffee und Tee reichlich vorhanden. Betten sehr bequem. Frühstück sehr gut. Personal generell sehr freundlich bis auf Ausnahme (siehe unten).

Cons:

Beim Auschecken war die blonde Dame sehr unhöflich und gereizt. Es kann sein, dass wir irgendwelche falsche Signale gesendet haben? Angestellten am Empfang sollten damit professionell umgehen können.

Sonst gibt es nix zu bemängeln.

2026-02-12 • via Nuitee
D
Diana • solo_traveller • de
9
2026-02-11 • via Nuitee
L
Letizia Salvi • family_with_children • de
9
2026-02-09 • via Nuitee
R
Rogyer • family_with_children • fr
10
2026-02-08 • via Nuitee
G
Gabriele • solo_traveller • de
8
Sehr zu empfehlen für Städtetrip.
Pros:

Sehr gutes Hotel, tolle Lage - wenige Meter zum Bahnhof und glz. in die City, Zimmer (superior) sehr geräumig, gute Betten, Kaffeemaschine - wunderbar.
Frühstück ok.
Ich kam früher ins Zimmer, das ist nicht selbstverständlich.

Cons:

Sauna extrem klein, nur eine war verfügbar.

2026-02-08 • via Nuitee
U
Uwe • couple • de
10
Toller Aufenthalt in schönem Ambiente.
Pros:

Super Lage, ruhige Umgebung

Cons:

Nichts

2026-02-08 • via Nuitee
D
Daniel • family_with_children • ch
9
2026-02-08 • via Nuitee
R
Rolf • couple • ch
9
2026-01-29 • via Nuitee
J
Jacqueline • solo_traveller • de
8
2026-01-28 • via Nuitee
R
Rudite • extended_group • lv
7
Viesnīca labā atrašanās vietā netālu no stacijas un vecpilsētas, bet samērā bezpersoniska.
Pros:

Ērta istaba, labas brokastis.

Cons:

Pie ieejas augstas kāpnes, ko grūti pārvarēt, nesot čemodānus. Istabā logu atvērt nevar, gultas matracis pārklāts ar gumijas palagu. Ja cilvēks pieradis pie dabiskākas vides, šādi sīkumi traucē.

2026-01-27 • via Nuitee
S
SANTANU • family_with_children • in
8
Pros:

Charming hotel with an old world feel. Very convenient in terms of location

Cons:

Nothing in particular

2026-01-27 • via Nuitee
K
Katinka • couple • nl
10
Prima hotel en fantastische ligging!
Pros:

Super vriendelijk personeel, goede ligging, met private parking en heel hond vriendelijk.

Cons:

Alles was prima.

2026-01-26 • via Nuitee
B
Barbara • couple • nl
8
Prima tussenstop voor naar de wintersport
Pros:

Alles was precies goed!

Cons:

Niks

2026-01-25 • via Nuitee
X
Xabier • solo_traveller • es
9
2026-01-22 • via Nuitee