Hotel Victoria, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.4 (3600 reviews)
Eisenbahnstrasse 54 , Freiburg im Breisgau , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Room size concerns
Service charge for printing

Categories

Cleanliness
8.06
Some mentions of cleanliness concerns regarding the room and overall upkeep.
Service
9.03
Overall positive sentiment with mentions of friendly and helpful staff.
Location
9.07
Multiple reviews highlight the central and ideal location of the hotel.
Room Quality
7.52
Mixed sentiments, with some negative comments about room size and amenities.
Amenities
8.55
Generally positive mentions of available amenities, but some rooms reported issues.
Value for Money
8.01
Some complaints about the price of certain services indicating perceived value issues.
Food and Beverage
8.56
Good variety and quality of breakfast mentioned positively.
Overall Experience
8.43
Guests had a generally enjoyable stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:30

Property Description

Environmentally Friendly 4-Star Hotel:
Located just 500 metres from Freiburg Train Station, the Best Western Premier Hotel Victoria is a 4-star environmentally friendly hotel. With soundproofed rooms and solar panels, this eco-conscious hotel offers a sustainable stay for guests.

Luxurious Amenities:
Dating back to 1875, the hotel boasts non-smoking rooms equipped with modern comforts like a flat-screen TV, minibar, and seating area. Guests can enjoy complimentary welcome drinks and tea/coffee in the lounge, ensuring a relaxing and enjoyable stay.

Relaxation and Entertainment:
Guests can unwind in the hotel's Prana area with a sauna, or indulge in massages and beauty treatments. The rooftop garden offers stunning views of Freiburg, while the Hemingway cocktail bar serves a variety of cocktails and regional wines. With a 24-hour reception, rental bicycles, and convenient parking options, Hotel Victoria ensures a seamless and enjoyable experience for all guests.

Book your stay at the Best Western Premier Hotel Victoria for a luxurious and eco-friendly experience in Freiburg.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3600 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.43
P
Per • couple • se
8
2026-07-03 • via Nuitee
R
Reinhold • couple • de
7
2026-07-02 • via Nuitee
S
Susanne • solo_traveller • fi
9
2026-07-02 • via Nuitee
M
Marteinn Teitur • solo_traveller • is
9
2026-07-01 • via Nuitee
A
Andre • solo_traveller • be
7
2026-06-30 • via Nuitee
A
Agelidis • extended_group • ie
10
2026-06-29 • via Nuitee
V
Van de Putte • solo_traveller • be
3
Pros:

Niets

Cons:

Behulpzaamheid en begrip van personeel

2026-06-29 • via Nuitee
W
Werner • extended_group • ch
10
Perfektes Hotel
Pros:

Alles Perfekt: Lage, Hotel, Personal. Frühstück
Die Motorräder durften wir gratis in einen abgeschlossenen Bereich abstellen, auch für Fahrräder geeignet.

Cons:

-

2026-06-28 • via Nuitee
A
Achim • extended_group • de
8
Perfekte Location für Freiburg
Pros:

Sehr gut gelegen, alles fussläufig erreichbar. Nette Bar im Keller und ein Frühstück das keine Wünsche offen lässt.

2026-06-28 • via Nuitee
Y
Yusif • solo_traveller • az
5
Pros:

Расположение

Cons:

Кондиционер не работал. Было очень жарко. Не возможно было спать. Когда обратились , ресепсионистка сказала что она одна в отеле и ничего не может сделать. Предложила вентилятор.

2026-06-28 • via Nuitee
B
Beat • couple • ch
8
2026-06-28 • via Nuitee
I
Irene • couple • ch
6
Pros:

Schnell in der Fussgängerzone.
Frühstück gut. Die Bedienung war freundlich. Leider das Personal an der Rezeption nicht.

2026-06-28 • via Nuitee
H
Heinz-Peter • couple • de
9
2026-06-27 • via Nuitee
L
Lisette • couple • es
6
Calidad precio mejorable
Pros:

Bien situado, cerca del centro

Cons:

La recepcionista un poco seca y mal encarada. El aire acondicionado débil, la habitación normalita, para el precio que pagamos no cumplió con las expectativas

2026-06-27 • via Nuitee
F
Frank • solo_traveller • de
8
2026-06-27 • via Nuitee
A
Agelidis • solo_traveller • ie
9
2026-06-27 • via Nuitee
C
CLAUDIA DANIELA • solo_traveller • ar
10
Vacaciones!
Pros:

La ubicación excelente, a 2 calles de la estación central de trenes y de buses. El hotel se encuentra frente a una plaza, y al lado hay un supermercado. Se encuentra una máquina de café a disposición durante el día. El lugar para desayunar realmente muy confortable.

Cons:

-

2026-06-26 • via Nuitee
C
Camille • solo_traveller • fr
7
2026-06-26 • via Nuitee
I
Ingrid • solo_traveller • fr
10
2026-06-26 • via Nuitee
L
Louis • couple • ie
8
Enjoyable in a lovely city
Pros:

Location

Cons:

NA

2026-06-25 • via Nuitee