Hotel Diego de Almagro Providencia

Hotels
8.2 (2785 reviews)
Pio X 2530 , Santiago , cl
+56 2 2406 4100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Inconsistent room conditions
Limited TV channels

Categories

Cleanliness
7.5
Some concerns about cleanliness in bathrooms and common areas noted in multiple reviews.
Service
8.66
General appreciation for staff friendliness and helpfulness, despite some negative mentions.
Location
8.81
Consistently praised for its proximity to attractions and convenience.
Room Quality
7.96
Rooms are generally described as spacious and comfortable, but some areas need maintenance.
Amenities
7.99
Amenities such as breakfast and parking are positively reviewed; however, some complaints about the gym and water temperature.
Value for Money
8.25
General sentiment points to fair pricing for the quality offered.
Food and Beverage
8.4
Breakfast received positive feedback, although some areas for improvement mentioned.
Overall Experience
8.06
Mixed experiences with some highs, but specific complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:28

Property Description

Convenient Location:
Diego de Almagro Providencia is ideally situated in Santiago, just a 2-minute walk from the renowned Costanera Shopping Centre, offering the perfect blend of leisure and shopping opportunities.

Impressive Amenities:
Guests can indulge in the outdoor pool, fitness centre, and sauna, ensuring a relaxing stay. The on-site restaurant caters to culinary desires, while free parking adds to the convenience.

Comfortable Accommodations:
The rooms are equipped with modern amenities such as air conditioning and flat-screen TVs, coupled with daily maid service for a comfortable and hassle-free experience.

Book now to experience the perfect combination of comfort, convenience, and luxury at Diego de Almagro Providencia in Santiago!

Important information:

If guests do not show up on the day of arrival, all non-reimbursable fees will be charged in CPL plus a 19% tax.

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 2785 reviews
Cleanliness: 7.5
Service: 8.66
Location: 8.81
Room Quality: 7.96
Amenities: 7.99
Value for Money: 8.25
Food and Beverage: 8.4
Overall Experience: 8.06
F
Fernando • solo_traveller • br
9
2026-08-08 • via Nuitee
A
A • family_with_children • br
10
2026-08-07 • via Nuitee
C
Cesar • family_with_children • cr
9
Estadía muy satisfactoria.
Pros:

Ubicación y seguridad. fácil acceso a transporte y otros servicios. En recepción nos dieron recomendaciones muy buenas y con desplazamientos seguros a lugares cercanos. Muy buen desayuno.

Cons:

La insistencia en revisar los dólares de manera exagerada y solicitarme en varias ocasiones que los cambiara por uno diferente ante la imperfección de los mismos según el colaborador de la recepción. Y esto siendo media noche y nosotros con una niña cansada después de un largo viaje.

2026-08-06 • via Nuitee
K
karen • extended_group • cl
7
2026-08-06 • via Nuitee
J
Joanna • couple • co
10
Perfecto para pocas noches
Pros:

La ubicación

Cons:

Todo estuvo bien

2026-08-06 • via Nuitee
A
alejandro • solo_traveller • cl
10
2026-08-05 • via Nuitee
M
Melisa • family_with_children • ar
9
2026-08-05 • via Nuitee
R
Ricardo • family_with_children • br
7
Pelo preço deveria ser muito melhor!
Pros:

A localização é excelente, MUT e Costanera no máximo 5 andando, Quarto com espaço adequado, banheiro grande, ducha quente e com pressão. A equipe bem prestativa.

Cons:

Eu paguei para ter café da manhã, achei o café bem sem graça, nem um único item varia de dia para dia, sempre igual, devia ter mais opções para crianças. Meu quarto tinham 3 pessoas, a reserva foi para 3 e o pagamento para 3, mas todo dia só tinha 2 toalhas no banheiro, eu sempre tinha que descer e pegar outra, eles não levam no quarto. Reservei o quarto duplo (2 camas queen) que em teoria comportaria tranquilamente 2 adultos e 1 criança, mas ainda assim tive que pagar um adicional de 40USD por dia para hospedar minha criança. A Internet no 10 andar simplesmente não funciona, todo dia era uma ligação reclamando, todo dia o técnico olhava e todo dia ele não resolvia.

2026-08-04 • via Nuitee
F
Fernando • solo_traveller • cl
9
2026-08-04 • via Nuitee
J
Jorge • solo_traveller • cl
9
Pros:

Las vistas

Cons:

El gimnasio

2026-08-03 • via Nuitee
S
Sara Regina • solo_traveller • br
10
2026-08-03 • via Nuitee
G
Guina • family_with_children • pe
9
Muy bien ubicado
Pros:

La ubicación muy buena

Cons:

El bufett debería ser más variado

2026-08-03 • via Nuitee
D
Daniel • extended_group • pe
6
Pros:

- La ubicación.
- El desayuno

Cons:

- Las tarjetas para ingresar a la habitación se desprograman constantemente. Es necesario ir a recepción para que las programen nuevamente.
- Las alfombras en malas condiciones.
- El closet es muy pequeño.

2026-08-03 • via Nuitee
Y
Yexica Alejandra • solo_traveller • cl
10
2026-08-03 • via Nuitee
L
Liliana • solo_traveller • pe
10
Excelente elección
Pros:

La amabilidad del personal de la recepción y de seguridad, la ubicación. Muy fácil y rápido el proceso de registro y salida

2026-08-03 • via Nuitee
A
Adélia • family_with_children • br
4
Vale pela localização e se você for só para dormir mesmo.
Pros:

A localização é excelente.

Cons:

A maioria dos funcionários não é simpática. Chegamos, não houve ajuda com as malas e a pessoa supostamente responsável estava lá e nem deu bom dia. Atrasamos 3 minutos para pedir um suposto snack para o passeio do dia seguinte (sairíamos antes do café) e a funcionária negou. Detalhe, chovia muito e pegamos muito trânsito para voltar para o hotel.

2026-08-03 • via Nuitee
A
AIDA • solo_traveller • ec
10
Excelente ubicación cercana al metro
Pros:

Lo que más valoré fue la ubicación cercana a la estación de metro Tobalaba.

Cons:

No me quedó claro las reglas de limpieza, un día limpiaban la habitación, otro no, independientemente de dejar o no la señal en la puerta.

2026-08-02 • via Nuitee
J
Juan Pablo • family_with_children • ar
10
2026-08-02 • via Nuitee
J
jose • solo_traveller • cl
10
Pros:

Ubicación todo cerca tiendas farmacias restaurantes etc

2026-08-02 • via Nuitee
C
Carlos • solo_traveller • us
8
2026-08-02 • via Nuitee