Quality Inn San Diego South - Chula Vista

Hotels
Choice Hotels International
7.6 (170 reviews)
778 Broadway, Chula Vista, California, 91910 , Chula Vista , US

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Elevator
ATM/banking
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent service
Friendly staff
Clean and convenient location
Cons:
Need for deep cleaning
Outdated rooms
Noise issues from other guests

Categories

Cleanliness
6.9
There were mentions of dirty carpets and the need for deep cleaning, suggesting lower cleanliness standards.
Service
8.9
Staff and front desk were consistently reported as friendly and helpful.
Location
7.9
Some positive mentions about convenience but also noise issues from other guests.
Room Quality
6.9
Some guests found rooms outdated and some maintenance issues were reported.
Amenities
7.4
Basic accommodations were noted with adequate breakfast options.
Value for Money
7.4
The hotel was considered good value but with several issues impacting the overall value perception.
Food and Beverage
7.4
Breakfast offerings included but with some complaints about temperature and timing.
Overall Experience
8
Users expressed varying levels of satisfaction but an overall willingness to return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:34

Property Description

Recreational Amenities and Views
Enjoy the outdoor pool and terrace at Quality Inn San Diego South-Chula Vista to unwind and soak in the view.

Convenient Features
Start your day right with complimentary daily breakfast and stay connected with free Wi-Fi. Additional amenities include a business center, 24-hour front desk, and free parking.

Comfortable Rooms
Relax in one of the 50 air-conditioned rooms equipped with modern conveniences like refrigerators, microwaves, and free Wi-Fi. The hotel's location near Chula Vista Center makes it an ideal choice for your stay.

To book your stay at Quality Inn San Diego South - Chula Vista and enjoy these fantastic amenities, visit our website now!

Important information:

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.6
Based on 170 reviews
Cleanliness: 6.9
Service: 8.9
Location: 7.9
Room Quality: 6.9
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 8
K
Kevin
10
Pros:

yr

2025-10-13 via Nuitee
Y
Yolanda family
10
Pros:

All night loud activity, someone was banging on office door trying to get to staff…DANGEROUS.

I attended a funeral across the street and did not realize this area was so dangerous.

2025-10-09 via Nuitee
R
Roberto partner
10
Pros:

Everything was great

2025-10-06 via Nuitee
D
Daniel family
6
Pros:

The staff was very nice however the area felt unsafe and the room doors tables etc had dents and cracks etc.

2025-10-01 via Nuitee
U
UBALDO partner
10
Pros:

Great customer service!

2025-09-30 via Nuitee
J
Juan family
10
Pros:

Todo bien

2025-09-30 via Nuitee
J
Jorge
2
Pros:

I’ll like to cancel

2025-09-29 via Nuitee
S
Socorro
2
Pros:

Room seemed nice and clean at first until we seen a German cockroach in our room they even gave us a can of raid or it to spray ourselves.

2025-09-26 via Nuitee
B
Blanca Yadira
8
Pros:

We just stay one night , the staff was nive but the area looks not safe , the breakfast was really good .

2025-09-24 via Nuitee
M
Marilyn
2
Pros:

Cancelled reservation due to undesirable area

2025-09-21 via Nuitee
K
K L
8
Pros:

We were attending a conference about a mile away. Hotels.com has very few properties in Chula Vista. This was the closest to the conference site. I thought it was a 2.5 star property but when we arrived, it clearly is only a 2 star. No worries. The breakfast eggs are beyond imagination. I don’t know how they're created, but it clearly is not on the premises. The yolks are all flattened into the egg whites. The egges haven't changed since the last time we stayed at a Quality Inn some 9 years ago.

2025-09-19 via Nuitee
M
Maria family
8
Pros:

Stay was dercent....would stay here again.

2025-09-18 via Nuitee
J
JOHN
8
CAR meetings stay
Pros:

While mostly evrything was god, the ceiling above the showerhead was showing mold and disrepair.

2025-09-18 via Nuitee
A
Artur
2
Pros:

This was by far the worst place I have ever stayed. The property looked nothing like the photos online. It was old, outdated, and filthy. The room was disgusting, with stains on the carpet and bed baseboards, and there were gaps on the doors over half an inch wide. The surrounding area also felt unsafe. I checked out within 5 minutes of arriving and had to drive 4.5 hours back to Los Angeles, completely exhausted. This place deserves negative five stars. My trip turned into a nightmare because of this experience.

2025-09-17 via Nuitee
P
Phyo Ko Ko family
8
Pros:

The room was clean, and the property was well-maintained with no bad smell around area. Parking was good with enough space, and the hotel had bright lighting at night, which made the cars feel safe. The only downsides were that the pool was a little dirty (not too much). Also, tissue paper should be fully stocked in the room before new guests arrive. The breakfast dining area did not have enough tables.
7/10

2025-09-12 via Nuitee
E
Eric family
10
Pros:

Great pricing

2025-09-08 via Nuitee
J
Jose family
10
Pros:

Friendly staff and super clean rooms.

2025-09-07 via Nuitee
P
Paul partner
8
Pros:

The staff very friendly.

2025-09-07 via Nuitee
M
Mario family_with_children
8
Pros:

Close to sesame place

2025-09-06 via Nuitee
A
Ana
10
Pros:

Excellent service house cleaning was excellent very clean. The staff Sadie's were very nice love the

2025-08-27 via Nuitee