Quality Inn San Diego South - Chula Vista

Hotels
•
Choice Hotels International
7.6 (170 reviews)
778 Broadway, Chula Vista, California, 91910 , Chula Vista , US
+1 619-271-9554

listing image 1
Show all photos

Facilities

Elevator
ATM/banking
Free breakfast
Safe-deposit box at front desk
Tours/ticket assistance
Wheelchair accessible parking
Assistive listening devices available
Free self parking
Pool sun loungers
Wheelchair-accessible van parking
See all facilities

Review Highlights

Pros:
Friendly, helpful staff / good customer service
Good pricing / value for money
Convenient parking and exterior lighting
Some guests reported clean or well-maintained rooms
Cons:
Unsafe / undesirable neighborhood reported by multiple guests
Cleanliness issues: cockroaches, stains, mold, and need for deep cleaning
Outdated and poorly maintained rooms (gaps, dents, cracks)
Noisy at night from other guests; security concerns in parking area
Breakfast complaints (eggs) and limited dining seating; pool reported dirty

Categories

Cleanliness
5.4
Multiple reports of poor housekeeping: cockroach sighting, stains on carpet and bed bases, mold above shower, dirty elevator and elevator walls, guests calling for deep cleaning.
Service
9.2
Staff and front desk repeatedly described as friendly, helpful and providing good customer service; several guests said they would stay again because of staff.
Location
5.8
Convenient for nearby conference/attractions, but many guests described the surrounding area as unsafe, with homeless people, fighting in the parking area, and guests cancelling because of location.
Room Quality
5.6
Frequent comments about outdated, damaged or poorly maintained rooms (gaps around doors, dents, cracks, stains) and at least one pest report; a few guests found rooms acceptable/clean.
Amenities
8.4
Parking and exterior lighting praised, breakfast available though dining area felt undersized and pool was reported a bit dirty; overall mixed but several functional amenities noted.
Value for Money
9
Multiple guests commented on good pricing and perceived value; some accepted shortcomings because of the low rate.
Food and Beverage
8
Breakfast received mixed feedback: some found it good, others complained specifically about the eggs and limited seating in the dining area.
Overall Experience
9.4
Polarized experiences: several guests reported extremely negative stays (checked out immediately) while many others reported acceptable stays driven largely by service and value; the aggregate leans toward satisfied for price-conscious guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Recreational Amenities and Views
Enjoy the outdoor pool and terrace at Quality Inn San Diego South-Chula Vista to unwind and soak in the view.

Convenient Features
Start your day right with complimentary daily breakfast and stay connected with free Wi-Fi. Additional amenities include a business center, 24-hour front desk, and free parking.

Comfortable Rooms
Relax in one of the 50 air-conditioned rooms equipped with modern conveniences like refrigerators, microwaves, and free Wi-Fi. The hotel's location near Chula Vista Center makes it an ideal choice for your stay.

To book your stay at Quality Inn San Diego South - Chula Vista and enjoy these fantastic amenities, visit our website now!

Important information:

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.6
Based on 170 reviews
Cleanliness: 5.4
Service: 9.2
Location: 5.8
Room Quality: 5.6
Amenities: 8.4
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.4
K
Kevin
10
Pros:

yr

2025-10-13 • via Nuitee
Y
Yolanda • family
10
Pros:

All night loud activity, someone was banging on office door trying to get to staff…DANGEROUS.

I attended a funeral across the street and did not realize this area was so dangerous.

2025-10-09 • via Nuitee
R
Roberto • partner
10
Pros:

Everything was great

2025-10-06 • via Nuitee
D
Daniel • family
6
Pros:

The staff was very nice however the area felt unsafe and the room doors tables etc had dents and cracks etc.

2025-10-01 • via Nuitee
U
UBALDO • partner
10
Pros:

Great customer service!

2025-09-30 • via Nuitee
J
Juan • family
10
Pros:

Todo bien

2025-09-30 • via Nuitee
J
Jorge
2
Pros:

I’ll like to cancel

2025-09-29 • via Nuitee
S
Socorro
2
Pros:

Room seemed nice and clean at first until we seen a German cockroach in our room they even gave us a can of raid or it to spray ourselves.

2025-09-26 • via Nuitee
B
Blanca Yadira
8
Pros:

We just stay one night , the staff was nive but the area looks not safe , the breakfast was really good .

2025-09-24 • via Nuitee
M
Marilyn
2
Pros:

Cancelled reservation due to undesirable area

2025-09-21 • via Nuitee
K
K L
8
Pros:

We were attending a conference about a mile away. Hotels.com has very few properties in Chula Vista. This was the closest to the conference site. I thought it was a 2.5 star property but when we arrived, it clearly is only a 2 star. No worries. The breakfast eggs are beyond imagination. I don’t know how they're created, but it clearly is not on the premises. The yolks are all flattened into the egg whites. The egges haven't changed since the last time we stayed at a Quality Inn some 9 years ago.

2025-09-19 • via Nuitee
M
Maria • family
8
Pros:

Stay was dercent....would stay here again.

2025-09-18 • via Nuitee
J
JOHN
8
CAR meetings stay
Pros:

While mostly evrything was god, the ceiling above the showerhead was showing mold and disrepair.

2025-09-18 • via Nuitee
A
Artur
2
Pros:

This was by far the worst place I have ever stayed. The property looked nothing like the photos online. It was old, outdated, and filthy. The room was disgusting, with stains on the carpet and bed baseboards, and there were gaps on the doors over half an inch wide. The surrounding area also felt unsafe. I checked out within 5 minutes of arriving and had to drive 4.5 hours back to Los Angeles, completely exhausted. This place deserves negative five stars. My trip turned into a nightmare because of this experience.

2025-09-17 • via Nuitee
P
Phyo Ko Ko • family
8
Pros:

The room was clean, and the property was well-maintained with no bad smell around area. Parking was good with enough space, and the hotel had bright lighting at night, which made the cars feel safe. The only downsides were that the pool was a little dirty (not too much). Also, tissue paper should be fully stocked in the room before new guests arrive. The breakfast dining area did not have enough tables.
7/10

2025-09-12 • via Nuitee
E
Eric • family
10
Pros:

Great pricing

2025-09-08 • via Nuitee
J
Jose • family
10
Pros:

Friendly staff and super clean rooms.

2025-09-07 • via Nuitee
P
Paul • partner
8
Pros:

The staff very friendly.

2025-09-07 • via Nuitee
M
Mario • family_with_children
8
Pros:

Close to sesame place

2025-09-06 • via Nuitee
A
Ana
10
Pros:

Excellent service house cleaning was excellent very clean. The staff Sadie's were very nice love the

2025-08-27 • via Nuitee