Novotel Amsterdam Schiphol Airport

Hotels
•
Borealis Hotel Group
8.8 (3678 reviews)
Taurusavenue 12 , Hoofddorp , nl

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Issues with cleanliness
Overpriced for some rooms

Categories

Cleanliness
8.05
Some reviews indicate issues with cleanliness, including unclean bathrooms.
Service
9.55
Several reviews mention helpful and friendly staff, despite some initial difficulties.
Location
9.55
Many reviews highlight the excellent location, close to public transport and the city center.
Room Quality
8.55
Generally good quality but noted that beds could be upgraded.
Amenities
9.05
Good amenities, but some complaints about service during a busy check-in.
Value for Money
7.55
Mixed feedback; some found it overpriced.
Food and Beverage
9.05
Breakfast received positive comments for variety and quality.
Overall Experience
9.05
Overall, a positive experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:47

Property Description

Modern Rooms with Amenities
Each modern room at Novotel Amsterdam Schiphol Airport is equipped with a flat-screen TV, air conditioning, and a safe. Enjoy the luxury of a private bathroom with a walk-in rain shower or bath.

Unique Hotel Features
Experience a blend of industrial design and Dutch charm throughout the hotel. Relax in comfortable niches on the ground floor, entertain your children at the Kid’s Playhouse, or utilize the iMac corner and Virtual Concierge.

Dining and Business Options
Indulge in a variety of dishes at the Gourmet Bar Restaurant, open for breakfast, lunch, and dinner. Business guests can make use of 17 meeting rooms flooded with natural daylight. Whether for 2 or 350 guests, there is ample space for your events.

Book your stay at Novotel Amsterdam Schiphol Airport and immerse yourself in comfort and convenience.

Important information:

Please note that the hotel offers extended breakfast hours for guests who have an early flight.

Please note that the amount of guests staying in the room may not exceed the maximum capacity as stated in the room details.

Please note that it may be required to show the credit card which was used for making the reservation upon arrival. If the reservation was made with a credit card of someone else, please contact the hotel before arrival to get an authorization form completed.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8.8
Based on 3678 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 7.55
Food and Beverage: 9.05
Overall Experience: 9.05
M
Maria • family_with_children • it
10
Vicino all'aeroporto. Staff molto premuroso
Pros:

Pulizia e servizi al top. In una serata difficile a causa del blocco del vicino aeroporto tutto lo staff si è impegnato per venire incontro alle esigenze degli ospiti.

Cons:

Tutto perfetto, nulla di negativo da segnalare

2026-02-14 • via Nuitee
A
Alexandr • family_with_children • fi
10
2026-02-13 • via Nuitee
M
Martin • solo_traveller • gb
8
Good location to Schipol and good price
Pros:

Good location close to Schipol , new hotel so facilities are much better that other similar priced hotels near Schipol

2026-02-13 • via Nuitee
C
ChrisNeu72 • family_with_children • de
8
Gut geeignet für grössere Meetings 100 bis 200 Personen.
Pros:

Relativ ruhig, schönes Bad.

Cons:

Teppich in den Zimmern, Kaffee in den Zimmern wurde nicht aufgefüllt, Fitness Raum veraltete Geräte.

2026-02-13 • via Nuitee
D
Danielle • family_with_children • nl
8
2026-02-13 • via Nuitee
J
Jordy • family_with_children • nl
8
Ideale verbinding met schiphol
Pros:

Met de bus (zelfs snachts) binnen 10 minuten in schiphol. Ideaal als je een vroege of nachtvlucht vanaf schiphol hebt.

Cons:

Niets

2026-02-13 • via Nuitee
P
philippe • solo_traveller • fr
9
2026-02-13 • via Nuitee
S
SHAKEEL • couple • us
1
BAD HOTEL STAFF
Pros:

NOTHING

Cons:

ASK FOR SINGLE BED FOR 2 ADULTS AND END UP GETTING 2 SERPERATE BEDS , ROOM SERVICE PHONE WONT WORK AND ASK TO FIX IT BUT NO ONE SHOWED UP , BAD STAFF , BREAKFAST , LUNCH , DINNER MENU SUCKS

2026-02-12 • via Nuitee
S
Sandra • solo_traveller • nl
8
2026-02-12 • via Nuitee
B
Barakat • family_with_children • jo
10
I believe that if you will continue your service and nice welcoming to your customers you will have to sure a promising
Pros:

I have been many times in your Hotel and I have found that you have an excellent quality of your property, it’s clean, well maintained, excellent distribution and most importantly it is extremely comfortable.

Cons:

To be honest nothing!!!

2026-02-12 • via Nuitee
M
Michiel • family_with_children • nl
8
2026-02-11 • via Nuitee
Z
ZIYUE • solo_traveller • nl
10
2026-02-11 • via Nuitee
S
Shkelzen • solo_traveller • nl
7
Pros:

Close to the train station and a decent gym

Cons:

Check in is absurd as i was already at 14:45 instead of 15:00 even the room is ready the desk employee tries to charge €10 extra for that extra time
A rather young desk employee was quite unfriendly and should be aware how to handle customers

2026-02-11 • via Nuitee
I
Ivan • solo_traveller • cl
9
Tercera visita y es opción para una cuarta en mis vacaciones.
Pros:

Tranquilo, familiar, excelente conectividad. Excelente desayuno. La amabilidad del personal es excepcional. Las instalaciones son cómodas

Cons:

El internet es lento. Los televisores son anticuados, no puedes conectarte tus dispositivos para disfrutar tus plataformas. Falta una tasa para el té.

2026-02-11 • via Nuitee
L
luigi • family_with_children • it
10
Pros:

Tutto

Cons:

La distanza dal centro

2026-02-11 • via Nuitee
C
Colin • couple • gb
9
Great staff, friendly for national chain
Pros:

Great welcome from Jingyi (apologies if incorrectly spelled). Very helpful.

2026-02-10 • via Nuitee
E
Edwin • solo_traveller • nl
8
Modern en levendig hotel
Pros:

Moderne inrichting, levendige sfeer en gastvrije receptie. Locatie was voor mij ook erg belangrijk

Cons:

Prijskaartje in vergelijking met omliggende hotels is wat steviger

2026-02-10 • via Nuitee
A
ahmed • couple • ae
9
Thanks to everyone contributed to this property
Pros:

Clean, quiet, comfortable and friendly staff
Oh, very good location too and close to train station.

Cons:

They can do with more elevators as it gets too busy at times of checking out

2026-02-10 • via Nuitee
S
Sam • solo_traveller • nl
8
Goed verblijf
Pros:

Personeeel is heel vriendelijk

Cons:

Het bed kraakte al met omdraaien

2026-02-09 • via Nuitee
S
SAMUEL • couple • gb
10
A minute or two from train station or bus stop. Just 15mins by bus to Hoofdrop
Pros:

Welcoming staff

2026-02-09 • via Nuitee