Hotel Chancellor@Orchard

Hotels
7.2 (944 reviews)
28 Cavenagh Road/Orchard Road , Singapore , SG
+65 6708 8788

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice room size
Cons:
Cleanliness issues
Inadequate breakfast options
Noise from nearby club

Categories

Cleanliness
6.44
Multiple reviews indicated areas needing cleaning and maintenance.
Service
8.41
Most staff were friendly and helpful, though some issues with front desk service were noted.
Location
8.45
Consistently praised as convenient and accessible.
Room Quality
6.9
Some rooms had issues with smell and cleanliness standards.
Amenities
6.93
Amenities were acceptable, but some guests reported malfunctioning facilities.
Value for Money
7.39
Generally good for the price, though breakfast quality was questioned.
Food and Beverage
5.94
Breakfast received poor reviews; food variety noted as limited.
Overall Experience
7.11
Overall stay was satisfactory, but certain services and food quality need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:58

Property Description

Rooftop Outdoor Pool for Relaxation

Enjoy a refreshing dip in our rooftop outdoor pool while taking in stunning city views. Perfect for unwinding after a day of exploring Orchard Road's attractions.

Convenient Location for Exploring

Situated minutes away from major shopping and dining spots, our hotel provides easy access to popular destinations like Bugis Village, Chinatown, and Little India. Ideal for avid shoppers and food enthusiasts.

Modern Amenities for Comfort

Experience comfort in our elegant guest rooms equipped with essential amenities like a 32-inch flat-screen TV, high-speed internet, and a 3-temperature water dispenser. Everything you need for a relaxing stay.

Book your stay at Hotel Chancellor@Orchard now and indulge in a seamless blend of convenience and comfort.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

7.2
Based on 944 reviews
Cleanliness: 6.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 5.94
Overall Experience: 7.11
I
Ishira • solo_traveller • lk
8
Pros:

Good

Cons:

Room Space

2026-10-30 • via Nuitee
S
Suresh • solo_traveller • ae
7
2026-10-29 • via Nuitee
M
Melanie • couple • au
7
2026-10-29 • via Nuitee
H
Helene • couple • nz
5
Not value for money!
Pros:

Not anything really

Cons:

Old, worn down, uncomfortable bed, smelly bathroom, noisy AC, lots of noice from outside, very poor breakfast

2026-10-27 • via Nuitee
W
Wanling • solo_traveller • tw
1
Location is bad, and surrounding is pretty complex
Pros:

Not really

Cons:

It’s really Old

2026-10-25 • via Nuitee
S
Stacey • couple • au
9
Comfortable start to our trip
Pros:

Great location. Easy access to the train into Marina Bay Sands. Very clean and comfortable accommodation. Trendy shopping district. Staff very helpful.

Cons:

Not much to dislike.

2026-10-22 • via Nuitee
J
Joshua • solo_traveller • au
8
Pleasant.
Pros:

The location is really good and close to the malls.

Cons:

The facility is a little dated but expected from similar of this vintage.

2026-10-22 • via Nuitee
S
Sarah Jane • family_with_children • ph
7
2026-10-21 • via Nuitee
D
DIEGO • family_with_children • es
4
Disappointing
Cons:

Dirty hall. Crowded. Extremely noisy swimming pool area.

2026-10-19 • via Nuitee
S
Somphop • couple • th
7
2026-10-19 • via Nuitee
M
mark • family_with_children • au
7
Pros:

Close to Orchard Road

Cons:

The support for the shower was broken, and looked like it had been for some time.

2026-10-19 • via Nuitee
S
Sibarani • family_with_children • id
8
2026-10-18 • via Nuitee
Y
Yvonne • couple • au
8
Location was excellent
Pros:

Room was good, bed was comfortable, location was close to everything that we needed.

Cons:

The shower, water was cool to lukewarm, the step in and out of bathtub was very high and the glass partition made it difficult to reach the taps.

2026-10-18 • via Nuitee
J
Jane • couple • nz
7
Great location to malls MRT etc
Pros:

Good location

Cons:

Rooms are small with no were to hang anything ( like your swimming togs) and the hotel is generally a bit tired but good value for money in Singapore

2026-10-18 • via Nuitee
N
Ninett • couple • ch
7
All in all everything went well and most sites were in walking distance.
Pros:

Very central located and the staff was friendly and helpful.

Cons:

The building is quite old and needs some clean up. The rooms are small. No response on our email requests, even though the staff was friendly on spot.

2026-10-17 • via Nuitee
G
Gill • family_with_children • pk
8
2026-10-16 • via Nuitee
J
John • family_with_children • au
7
Pros:

Place was good close to shopping centres and transport swimming pool facilities was great.
Arrived in Singapore 7am tired they got us a room for an extra for a small amount which was fantastic

Cons:

A bit out dated needs fleshing up also needs new shower very hard to have a shower
Breakfast wasn't that flash but plenty of top up the trays of food which was good
Not much choice of entertainment

2026-10-15 • via Nuitee
M
Mohd Faisal • couple • bn
8
2026-10-14 • via Nuitee
K
KAZUHIKO • solo_traveller • jp
6
2026-10-13 • via Nuitee
C
cedric • solo_traveller • fr
9
Convenient and good value for money
Pros:

Location !!!! very convenient and close to where i needed to be. Decent size room.

Cons:

nothing.

2026-10-12 • via Nuitee