Hotel Chancellor@Orchard

Hotels
7.2 (900 reviews)
28 Cavenagh Road/Orchard Road , Singapore , sg

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice room size
Cons:
Cleanliness issues
Inadequate breakfast options
Noise from nearby club

Categories

Cleanliness
6.44
Multiple reviews indicated areas needing cleaning and maintenance.
Service
8.41
Most staff were friendly and helpful, though some issues with front desk service were noted.
Location
8.45
Consistently praised as convenient and accessible.
Room Quality
6.9
Some rooms had issues with smell and cleanliness standards.
Amenities
6.93
Amenities were acceptable, but some guests reported malfunctioning facilities.
Value for Money
7.39
Generally good for the price, though breakfast quality was questioned.
Food and Beverage
5.94
Breakfast received poor reviews; food variety noted as limited.
Overall Experience
7.11
Overall stay was satisfactory, but certain services and food quality need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:58

Property Description

Rooftop Outdoor Pool for Relaxation

Enjoy a refreshing dip in our rooftop outdoor pool while taking in stunning city views. Perfect for unwinding after a day of exploring Orchard Road's attractions.

Convenient Location for Exploring

Situated minutes away from major shopping and dining spots, our hotel provides easy access to popular destinations like Bugis Village, Chinatown, and Little India. Ideal for avid shoppers and food enthusiasts.

Modern Amenities for Comfort

Experience comfort in our elegant guest rooms equipped with essential amenities like a 32-inch flat-screen TV, high-speed internet, and a 3-temperature water dispenser. Everything you need for a relaxing stay.

Book your stay at Hotel Chancellor@Orchard now and indulge in a seamless blend of convenience and comfort.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 6 years old stay for S$ 15 per person per night when using an existing bed.
    People 7 years old and over stay for S$ 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs SGD 10 per day.

Location

Guest Reviews

7.2
Based on 900 reviews
Cleanliness: 6.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 5.94
Overall Experience: 7.11
Y
yves • family_with_children • be
2
2026-07-13 • via Nuitee
T
Thuy Hang • family_with_children • vn
10
Pros:

Mọi thứ ở đây rất tuyệt vời. Phòng sạch đẹp. Đẹp hơn hình. Vị trí rất thuận tiện. Bên phải và bên trái khách sạn đều có MRT và mall lớn. Sát bên có siêu thị bán đồ dùng cho em bé. Mỗi ngày đều có dọn phòng. Nhân viên giải quyết nhanh và nhiệt tình.

2026-07-12 • via Nuitee
A
Andrea • solo_traveller • au
10
Very lovely and comfortable
Pros:

Very clean lovely people . Easy access to everything.

2026-07-11 • via Nuitee
D
David • solo_traveller • au
4
Pros:

Some friendly staff. Breakfast was pretty good depending on the day.

Cons:

Beds were hard as concrete. Aircon in rooms wouldn't cool below 26°C.
Photos made rooms look alot bigger than they were.

2026-07-10 • via Nuitee
A
Andro • solo_traveller • ge
1
terrible
Pros:

Nothing!

Cons:

Staff!

2026-07-09 • via Nuitee
I
Irene • extended_group • vn
8
2026-07-09 • via Nuitee
M
meor • couple • my
9
nearby to shopping areas and MRT and busses
2026-07-08 • via Nuitee
D
David • family_with_children • au
7
2026-07-05 • via Nuitee
G
gianluca1971bovio • solo_traveller • it
8
2026-07-04 • via Nuitee
D
Daniel • solo_traveller • us
9
Pros:

Location, cleanliness, quiet

Cons:

N/A

2026-07-01 • via Nuitee
D
DUY MINH • family_with_children • vn
5
2026-07-01 • via Nuitee
P
peter • couple • nz
7
Good for the cost
Pros:

Location

Cons:

Bathroom

2026-06-30 • via Nuitee
A
AMRITH • extended_group • in
6
It was a great experience in Singapore.
Pros:

It’s close to somerset mrt, orchard central, 7 11 stores, orchard plaza.

Cons:

Rooms are small and expensive.

2026-06-29 • via Nuitee
B
Bashitha • family_with_children • lk
7
Cons:

We had to walk 2 blocks to smoke. This is the only problem but it was very frustrating

2026-06-26 • via Nuitee
N
Nurhayati • couple • sg
8
awesome
Pros:

all rooms should have a bidet for easier to wash up

2026-06-22 • via Nuitee
T
Thị Thanh Nga • family_with_children • vn
8
Một kỳ nghỉ tuyệt vời
Pros:

Sạch sẽ, thuận tiện đi các phương tiện công cộng, ngay trung tâm, nhân viên thân thiện

2026-06-21 • via Nuitee
R
Rhoda Reuben • extended_group • tz
10
The staff were incredibly welcoming and supportive
Pros:

The staff were incredibly welcoming and supportive; as a first-time visitor to Singapore, I really appreciated them helping me navigate the city. The rooms were perfectly clean and the amenities were satisfactory.

Cons:

I like everything

2026-06-20 • via Nuitee
G
Gudin • extended_group • us
8
Not too bad overall.
Pros:

Great location

Cons:

Laundry room in remote place and hard to find. Swimming pool needs work done, not a classy pool.

2026-06-16 • via Nuitee
J
Jacque • solo_traveller • au
7
Pros:

Great location close to MRT,. Has washing machines and dryer.

Cons:

Room small, bathroom small.

2026-06-16 • via Nuitee
L
Lizette • solo_traveller • ae
9
2026-06-16 • via Nuitee