Hotel Mercado by gaiarooms

Hotels
7.3 (5286 reviews)
Calle San Juan de la Cruz, 7 , Salamanca , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Decent breakfast
Cons:
Cleanliness issues
Room conditions poor

Categories

Cleanliness
6.28
Issues mentioned with cleanliness, such as yellowed towels and stains on bedding.
Service
8.25
Positive comments about staff friendliness and helpfulness.
Location
8.79
Repeated mentions of excellent location close to the city center.
Room Quality
5.74
Complaints about room conditions, including outdated features and noise.
Amenities
6.77
Some amenities were appreciated, like refrigerator and the size of the room, but general complaints about maintenance.
Value for Money
7.23
Overall fair pricing but with some value concerns due to maintenance issues.
Food and Beverage
8.28
Breakfast and beverage options received positive remarks.
Overall Experience
7.05
Mixed feelings, good location and service balanced by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:02

Property Description

Luxurious Accommodation

Hotel Mercado by gaiarooms offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for guests. Each room features a TV and a private bathroom, providing the perfect retreat after a day of exploring Salamanca's historic centre.

Convenient Services

Guests can take advantage of the 24-hour front desk, tour desk, luggage storage, and laundry service, all designed to enhance the overall experience. Additionally, public parking is available nearby for added convenience.

Ideal Location

Situated near the Main Square, Hotel Mercado by gaiarooms is surrounded by a vibrant selection of bars, shops, and restaurants, allowing guests to immerse themselves in the local culture effortlessly.

Experience the charm of Salamanca at Hotel Mercado by gaiarooms. Book your stay now for a memorable getaway.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.
Please be informed that the Breakfast is served in the Maldeamores cafeteria, located on Calle Quintana 6 (328 feet from Hotel Mercado by gaiarooms).
For group reservations, a deposit of €150 per accommodations unit will be requested, which will be returned on the day of check out once the condition of the apartments has been verified.
For individual bookings on public holidays a deposit of €150 will be required for any number of days, which will be returned on the day of check out once the condition of the apartments has been verified.
When traveling with pets, please note that availability is limited. Guests must contact the hotel when booking. There is a supplement of EUR 12 per pet per night for this service. A maximum of 2 pets are allowed per room. Assistance dogs are allowed free of charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 17.50 per day.

Location

Guest Reviews

7.3
Based on 5286 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 5.74
Amenities: 6.77
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 7.05
F
Federica • solo_traveller • it
7
Pros:

L hotel si trova in centro, è molto minimale ma sufficiente

Cons:

Le mura sono molto sottili perciò senti tutto quello che succede in corridoio. Soprattutto gli ospiti poco educati e rispettosi della gente che dorme

2026-03-07 • via Nuitee
P
Paula María • family_with_children • es
1
Pros:

La ubicación

Cons:

Todo en general . sucio, mala comunicación de los empleados , las habitaciones en muy mal estado ruido de motores no se puede dormir, los baños llenos de humedad mal olor en fin no lo recomiendo

2026-03-06 • via Nuitee
M
Maria Jose • family_with_children • es
10
2026-03-06 • via Nuitee
C
Carla • solo_traveller • pt
8
2026-03-05 • via Nuitee
J
José Juan • family_with_children • de
10
2026-03-05 • via Nuitee
S
Sofía • extended_group • es
9
Pros:

Relación calidad precio excelente

2026-03-05 • via Nuitee
M
Marc Et Mapie • solo_traveller • fr
7
Pros:

L'emplacement

Cons:

Salle de bain basique
Petit déjeuner servi tardivement

2026-03-05 • via Nuitee
A
Alisson GUSTAVO • solo_traveller • br
10
Pros:

Localização e organização.

2026-03-04 • via Nuitee
R
Reyes • couple • es
7
2026-03-04 • via Nuitee
A
Asier de Diego • family_with_children • es
7
Pros:

Ubicación

2026-03-03 • via Nuitee
S
Sabina • couple • cl
9
Excelente ubicación, cómodas instalaciones. El desayuno pese ser en otro lado estaba muy bueno.
2026-03-03 • via Nuitee
A
Asier de Diego • family_with_children • es
7
Pros:

Ubicación

2026-03-03 • via Nuitee
M
Martinez • couple • es
8
2026-03-02 • via Nuitee
M
Marayaa • family_with_children • es
8
2026-03-02 • via Nuitee
C
Cristina • extended_group • es
6
Pros:

la ubicación

Cons:

Habitaciones muy ruidosas. Tienen un sistema de llave digital que falla bastante. No nos iba el enlace para abrir la puerta en la noche y nadie cogía el teléfono hasta que se pusieron en contacto con nosotras porque vieron la llamada perdida.

2026-03-02 • via Nuitee
R
Rosario • family_with_children • es
2
Pros:

Solo la ubicacion

Cons:

Mucho ruido nocturno , exterior y sobre todo interior

2026-03-01 • via Nuitee
J
Jane • family_with_children • gb
10
Pros:

All central snd cheap

Cons:

All liked

2026-03-01 • via Nuitee
D
DexterH • family_with_children • es
4
Única noche en Salamanca.
Pros:

La ubicación. Nos dejaron entrar antes a la habitación, muy agradecidos. Parking cercano. Botellas de agua de cortesía.

Cons:

Relación calidad precio. Por algo que difícilmente deberíamos pagar 50-60 ahora pagamos 92. Mal olor en el baño. Pelusas debajo de la cama. Ruido de la calle a pesar de estar en la sexta planta. Todo en el "hotel" se ve medio roto o desgastado.

2026-03-01 • via Nuitee
M
María Del Carmen • family_with_children • es
1
Cons:

Me cancelaron una reserva cuando estabámos a punto de llegar, dejándonos en la calle sin alternativas y sin contactarme para solucionarlo. Cuando me lo comunicó Booking llamé inmediatamente y ya no les quedaban habitaciones. En cuestión de pocos minutos ya las habían cubierto. No asumieron ninguna responsabilidad, es más, me dijeron que tenía que entender que un sábado hay mucha demanda. En fin, o hacen overbooking o les interesaba sacar más dinero por las habitaciones. Tened cuidado con este hotel

2026-03-01 • via Nuitee
R
Raquel • family_with_children • es
1
Pros:

La ubicación

Cons:

La habitación individual era un verdadero zulo

2026-03-01 • via Nuitee