Ibis Queretaro

Hotels
•
ibis
8.3 (1400 reviews)
Av Bernardo Quintana No 302 Col Centro Sur Queretaro , Querétaro , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Value for money
Cons:
Cleanliness issues
Small rooms
Limited food options

Categories

Cleanliness
7.76
Some reviews mentioned dirty bathrooms and cleanliness issues.
Service
9.23
Most reviews praised the staff's friendliness and helpfulness.
Location
8.77
Many reviews highlighted the convenient location close to public transport.
Room Quality
7.22
Complaints about small rooms and uncomfortable beds were noted.
Amenities
8.25
Amenities were generally found satisfactory; some rooms lacked basic comforts.
Value for Money
8.71
Captures positive sentiments about the price relative to the service offered.
Food and Beverage
7.76
Food quality was noted to be tasty, but breakfast options were limited.
Overall Experience
8.73
The overall sentiment was generally positive with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 02:32

Property Description

Modern Accommodations
Ibis Queretaro offers stylish rooms with all the modern amenities you need for a comfortable stay, including flat-screen TVs, air conditioning, and free WiFi.

Convenient Location
Located just 3.5 km from Centre and with easy access to Uptown Center Queretaro and Antea, our hotel is the perfect choice for both business and leisure travelers looking to explore the city.

Excellent Services
Enjoy a delicious buffet breakfast with Mexican dishes, take advantage of our 24-hour front desk and meeting facilities, and rest easy with private parking and operator wake up service.

Book your stay at Ibis Queretaro now for a memorable experience in Querétaro!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 250 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1400 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.73
J
jraynal • solo_traveller • mx
10
2026-05-01 • via Nuitee
J
Javier • solo_traveller • mx
9
2026-04-28 • via Nuitee
R
ruiz aguirre • solo_traveller • mx
9
2026-04-27 • via Nuitee
P
Power Systems • extended_group • mx
6
Bien en general
Pros:

el desayuno y la ubicación muy bien la imagen de el lugar atmbién estuvo muy bien, la decoración y calidad de alimentos, estacionamiento accesos muy bien , los espacions los cuartos muy bien los espacion

Cons:

Definitivamente la limpieza, estaba super sucia la colcha de sangre huacala le comente a recepción y a la persona de la limpieza me dio mucho asco porqué llegue tan cansada que no me fijé y hasta el otro dia me di cuenta quedé como con horror

2026-04-27 • via Nuitee
• extended_group • mx
10
2026-04-27 • via Nuitee
K
Keli • family_with_children • br
8
2026-04-26 • via Nuitee
R
Ramirez • solo_traveller • mx
10
Pros:

Comodida

Cons:

Todo bien

2026-04-26 • via Nuitee
K
Klaus • couple • de
5
Würden wir nicht mehr buchen
Pros:

Zentral für unseren Aufenthalt

Cons:

Zimmer sind in die Jahre gekommen , Restaurant ist nicht zu empfehlen , Frühstück nichts besonderes

2026-04-26 • via Nuitee
K
Keli • family_with_children • br
8
2026-04-26 • via Nuitee
V
Verenice Aldana • family_with_children • mx
10
Muy bueno
Pros:

El confort de la habitación
El estacionamiento
Servició de agua potable
El desayuno es bueno.

Cons:

La iluminación artificial de la habitación es muy tenue

2026-04-22 • via Nuitee
A
Aillaud • family_with_children • fr
10
2026-04-19 • via Nuitee
J
Juan Carlo • solo_traveller • mx
10
Pros:

Servicios y comida trato del personal

Cons:

Todo bien es más que excelente

2026-04-18 • via Nuitee
I
Isabella • solo_traveller • br
8
2026-04-12 • via Nuitee
I
Isabella • solo_traveller • br
8
2026-04-12 • via Nuitee
A
Aditya • solo_traveller • mx
5
Meh
Cons:

It's a pretty old property. Not well maintained. The air conditioning was making noise while running all the time. The room size was extremely small.

2026-04-12 • via Nuitee
R
Rosa Elena • family_with_children • mx
10
2026-04-12 • via Nuitee
N
Natasha • family_with_children • mx
3
si tuviera otra opcion tomaria otra opcion de hospedaje
2026-04-09 • via Nuitee
M
Marco • family_with_children • mx
8
2026-04-09 • via Nuitee
E
Elvia • family_with_children • mx
8
Pros:

Tamaño

Cons:

El baño muy básico, pequeño,faltan toallas,viejo

2026-04-07 • via Nuitee
F
Felipe • family_with_children • mx
10
Pros:

La comida del restaurante

Cons:

Colchón de la cama muy endeble

2026-04-06 • via Nuitee