Ibis Queretaro

Hotels
ibis
8.3 (1356 reviews)
Av Bernardo Quintana No 302 Col Centro Sur Queretaro , Querétaro , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Value for money
Cons:
Cleanliness issues
Small rooms
Limited food options

Categories

Cleanliness
7.76
Some reviews mentioned dirty bathrooms and cleanliness issues.
Service
9.23
Most reviews praised the staff's friendliness and helpfulness.
Location
8.77
Many reviews highlighted the convenient location close to public transport.
Room Quality
7.22
Complaints about small rooms and uncomfortable beds were noted.
Amenities
8.25
Amenities were generally found satisfactory; some rooms lacked basic comforts.
Value for Money
8.71
Captures positive sentiments about the price relative to the service offered.
Food and Beverage
7.76
Food quality was noted to be tasty, but breakfast options were limited.
Overall Experience
8.73
The overall sentiment was generally positive with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 02:32

Property Description

Modern Accommodations
Ibis Queretaro offers stylish rooms with all the modern amenities you need for a comfortable stay, including flat-screen TVs, air conditioning, and free WiFi.

Convenient Location
Located just 3.5 km from Centre and with easy access to Uptown Center Queretaro and Antea, our hotel is the perfect choice for both business and leisure travelers looking to explore the city.

Excellent Services
Enjoy a delicious buffet breakfast with Mexican dishes, take advantage of our 24-hour front desk and meeting facilities, and rest easy with private parking and operator wake up service.

Book your stay at Ibis Queretaro now for a memorable experience in Querétaro!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 250 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1356 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.73
I
Imelda family_with_children mx
8
Estuvo bien
Pros:

La comida

2026-03-14 via Nuitee
F
Francisco Gabriel family_with_children mx
10
2026-03-12 via Nuitee
E
ELENA solo_traveller mx
7
Cumplidor
Pros:

Ubicación.

Cons:

No me gusto que tienes que rellenar una botella de agua para la habitación. Te la dejan vacía, tienes que salir a llenarla. Mal ahí. Deben de dejarte el agua en la habitación. Llegas a las doce de la noche o más y andar buscando donde se rellena la botella no está bonito. Pésima atención de check in.

2026-03-11 via Nuitee
V
Velazquez family_with_children mx
4
El recepcionista, pésimo servicio
Pros:

Nada, la ubicación es buena

Cons:

La atención en mostrador

2026-03-10 via Nuitee
L
LEOPOLDO couple mx
9
Funcional.
Pros:

Ubicacion excelente,cama comoda.

2026-03-10 via Nuitee
D
David family_with_children mx
10
2026-03-09 via Nuitee
M
Monica family_with_children mx
8
2026-03-08 via Nuitee
L
Lorena couple mx
10
Tranquila
Pros:

La comida sabrosa y a mi esposo lo operaron en el IMO de Qro. Nos quedo muy cerca de la clínica

2026-03-07 via Nuitee
C
Claudia Briseida family_with_children mx
10
todo excelente
Pros:

ubicacion, camas

2026-03-06 via Nuitee
A
Alejandro couple mx
9
Comodidad y limpieza que te hacen descansar
Pros:

La cama fue muy cómoda, pudimos descansar muy bien. Al igual que las almohadas, limpias y cómodas. La limpieza en general del cuarto impecable.

Cons:

La posición de la televisión es incómoda para ver desde la cama (está muy alta)

2026-03-05 via Nuitee
L
Lara Mendez family_with_children mx
10
muy recomendable
Pros:

el precio con la calidad esta bien relacionado

Cons:

todo bien

2026-03-04 via Nuitee
M
Miguel Angel family_with_children mx
9
2026-03-04 via Nuitee
M
Mildred family_with_children mx
9
Pros:

El precio

Cons:

Los olores

2026-03-04 via Nuitee
V
Vick Zárate family_with_children mx
10
Pros:

Excelente atención y me ayudaron a resolver algunas situaciones personales. Muy atentos

Cons:

En los 3 dias 2 noches que estuve todo muy bien. Muchas gracias, saludos 🙋🏻‍♂️

2026-03-02 via Nuitee
A
Antinea family_with_children mx
10
2026-03-02 via Nuitee
A
Alondra solo_traveller mx
4
No fue la mejor estancia
Pros:

Disponibilidad y hora de check in

Cons:

El cuarto tenia un olor a cigarro, La cama no era cómoda y no tenia suficientes almohadas

2026-02-24 via Nuitee
V
Vázquez Del Castillo family_with_children mx
9
Pros:

Una habitación comoda

Cons:

El desayuno era caro y no muy rico

2026-02-23 via Nuitee
S
Salvador family_with_children mx
9
2026-02-11 via Nuitee
E
Enzo couple cl
4
Normal para ser un hotel de paso. No iría con mi familia.
Pros:

La ubicación

Cons:

Poca variedad en menú de restaurante. Me entregaron una habitación que ya estaba con pasajeros en su interior

2026-02-11 via Nuitee
R
Roberto couple mx
8
Buen lugar me fue muy util para lo que se necesitaba
2026-02-10 via Nuitee