Mercure Hotel Duesseldorf Zentrum

Hotels
•
Accor
8.2 (101 reviews)
Roßstraße 61, Düsseldorf, 40476 , Düsseldorf , DE
49-211-948530

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Pets allowed

Facilities

No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Limited breakfast options
Older room carpets

Categories

Cleanliness
8.05
Guests noted that the hotel is very clean and well-kept, though there are some comments about older carpets in the rooms.
Service
9.05
The staff is consistently described as friendly and helpful, providing excellent assistance to guests.
Location
8.55
The hotel is conveniently located near public transport and within walking distance to various attractions.
Room Quality
8.05
Rooms are generally clean and comfortable, though some guests mention they can be a bit small.
Amenities
8.05
Basic amenities are available; some guests found the breakfast options lacking, indicating room for improvement.
Value for Money
8.05
The hotel offers good value given its location and services, though some amenities could be improved.
Food and Beverage
7.55
Breakfast options were limited based on guest feedback; there is potential for improvement in this area.
Overall Experience
8.25
Guests had a generally positive experience, highlighting the service and location as key strengths.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:35

Property Description

Convenient Amenities: Enjoy complimentary wireless internet and tour/ticket assistance, capped off with a relaxing drink at the bar/lounge.

Featured Amenities: Benefit from a computer station, complimentary newspapers, and dry cleaning services. Self-parking is available for your convenience.

Comfortable Guestrooms: Relax in one of the 68 air-conditioned rooms equipped with free Wi-Fi, showers, and work desks.

Centrally located in Düsseldorf, just a short drive to popular attractions like Konigsallee and Rhine Promenade. Book your stay at Mercure Hotel Duesseldorf Zentrum for a memorable experience!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8.2
Based on 101 reviews
Cleanliness: 8.05
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.25
A
Andrea • partner
8
Pros:

Sehr freundlicher Mitarbeiter an der Rezeption

2025-09-28 • via Nuitee
J
Jennifer • partner
10
Pros:

The staff here were the best. Each staff member we spoke with helped us storing our bags, finding a place to eat and getting the best rate for transportation. Our room was comfortable and clean. A little tight of a squeeze some mornings but not a big deal. Very quiet inside the hotel and in the area. The bus line is right outside the door and walkable to many places. Please try the Italian restaurant next to the gelato shop and pharmacy. The food is excellent and they have a menu in English!

2025-09-14 • via Nuitee
B
BRITTA • friends
6
Pros:

Immer noch Teppiche in den Zimmern. Frühstück n7cht wirklich gut. Geringe Auswahl, trotz Info auf der Webseite, nur durch Zufall n8ch ein glutenfreies Brötchen bekommen.

2025-09-11 • via Nuitee
U
Ulrike
10
Pros:

Das Personal ist sehr freundlich. Unterkunft sauber und ordentlich. Bushaltestellen direkt vor dem Eingang.

2025-09-07 • via Nuitee
H
Hans
10
Did not disappoint.
Pros:

Friendly staff, enjoyed breakfast, comfortable and clean room. Location has all the essentials around it also. 1 hour walk to the airport in fact or 721 bus is door to door also.

2025-08-30 • via Nuitee
I
Irina
8
Pros:

Alles top

2025-07-21 • via Nuitee
E
Eric • friends
10
Pros:

Sehr sauberes Hotel, haben uns da wohl gefühlt.

2025-07-20 • via Nuitee
M
Marco • family
6
Pros:

Soweit OK

2025-06-28 • via Nuitee
S
Stefan
10
Pros:

Tolle Lage, super Zimmer, ruhig.

2025-06-07 • via Nuitee
M
Marcus
6
Básico e distante do centro
Pros:

Café da manhã básico, quarto limpo e silencioso, porém. muito apertado até para uma pessoa apenas.

A localização é o ponto fraco, fica distante do centro, mas tem ponto de ônibus na porta do hotel.

2025-05-26 • via Nuitee
H
hannah
10
Lovely hotel.
Pros:

Lovely hotel. We booked quite last minute but it’s great value for money and the staff are all super friendly. We had our toddler with us and she loved it. Comfy beds, great selection at breakfast and bus stops right outside.

2025-05-25 • via Nuitee
J
Jason
10
Pros:

Excellent and helpful staff and fantastic location. I'm really looking forward to staying again.

2025-05-05 • via Nuitee
F
Floris Jan • friends
10
Pros:

Good location, room was as expected. Good breakfast and friendly staff!

2025-04-13 • via Nuitee
J
Jan • friends
8
Pros:

Preis-/Leistungsverhältnis ist gut.

Uns fehlte ein zweites Handtuch. Auf Nachfrage an der Rezeption gab es den Hinweis, dass sie ausgebucht sind und man nicht sicher sei, ob es weitere Handtücher gibt. Nach etwas Suche fand man dann ein kleines Handtuch. Sowas habe ich in einem Hotel auch noch nicht erlebt.

2025-03-23 • via Nuitee
K
Kevin
10
Pros:

A lovely, spacious room with very helpful staff. I left my keys behind and they alerted me to it by the time I had reached the airport and posted them back out to me.

The breakfast was tasty, if maybe a little expensive for what it was. The pizza place next door was excellent and very cheap. Transport to/from the airport couldn't have been easier and the city centre was within walking distance.

2025-03-18 • via Nuitee
P
PETER
10
Pros:

Sehr freundliches Hotel im Zentrum von Düsseldorf!
Sehr gutes Preis-Leistungsverhältnis!

2025-03-04 • via Nuitee
M
Matt
6
basic
Pros:

A basic hotel with extremely helpful and friendly staff on check in and the polar opposite on check out. No shower gel in dispenser day 1, note made at reception, still no shower gel day 2. If all you need is a place to sleep its fine and I hope you get the checkin staff who were great

2025-01-25 • via Nuitee
J
Jasper • friends
8
Pros:

Das Checkout war eine Katastrophe. Die Dame an der Rezeption war überfordert. Wir hatten es leider etwas eilig weil unser Taxi vor der Tür stand und wir unseren Zug bekommen mussten . Ansonsten hat alles gepasst .

2024-12-20 • via Nuitee
D
David
10
Pros:

small, but spotlessly clean, great shower & bed. Tidy room, fresh & well looked after.

2024-12-14 • via Nuitee
Y
Yngve
10
Pros:

Very suitable hotel for a weekend in Dusseldorf!

2024-12-02 • via Nuitee