Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Designated smoking area
Wheelchair accessible
Steam room
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Small room size
Limited amenities

Categories

Cleanliness
7.1
Multiple reviews indicated issues with cleanliness, including old towels and unclean cups.
Service
9.6
Generally, the staff were described as friendly and helpful, providing good service.
Location
9.1
The location is noted as safe, well-lit, and most staff spoke English, making it convenient.
Room Quality
8.6
Rooms were generally comfortable, although some mentioned they were small or dated.
Amenities
8.1
Amenities have room for improvement, particularly with insufficient items like irons for guests.
Value for Money
8.6
Guests felt the hotel offered reasonable value considering the service and location.
Food and Beverage
8.6
Breakfasts were described positively, but there were instances of service issues with staff.
Overall Experience
9.1
The overall experience was favorable, with many positive notes outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:11

Property Description

Discover a haven of comfort and convenience at Uyut Hotel, nestled in the heart of Almaty.

Recreational Amenities
Dive into relaxation with our indoor pool and rejuvenate in our soothing sauna. Whether you’re unwinding after a long day or having fun with family, our recreational facilities are perfect for all.

Culinary Delights
Indulge your taste buds at our onsite restaurant, serving delightful meals for lunch and dinner. Enjoy the convenience of 24-hour room service or sip your favorite drink at the bar/lounge, after starting your day with a complimentary buffet breakfast.

Comfort and Connectivity
Stay in one of our 100 air-conditioned rooms, equipped with modern amenities including refrigerators, minibars, and complimentary Wi-Fi. With attentive service and various conveniences like a business center, you’ll feel right at home.

Book your stay today and experience the best of Almaty at Uyut Hotel!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 74 reviews
Cleanliness: 7.1
Service: 9.6
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 9.1
S
SANDEEP
6
Pros:

I choose superior room. It was small , I think 200 sqft. Washroom was also very small. Don't go by hotel pictures. Small AC in the room. Breakfast was good but they repeat same everyday. Single lift for entire hotel. one day it was not working. For them it took 1 and a half day to get it functional again. Reception was supportive, they extended check out time by 2 hrs.

2025-09-30 via Nuitee
M
Memet Tudimet
10
Pros:

It is located quite and nice neiborthood,

2025-09-24 via Nuitee
A
Aya family
10
Pros:

Very pleasant place. Kind stuff and very friendly atmosphere. I would recommend this place. Very convenient location.

2025-09-23 via Nuitee
I
ilker
4
Poor hotel and management
Pros:

Overall poor. Cleanness is not well, old towels were still on the ground, didn’t clean cups. Breakfast was below average.
I wouldn’t suggest you to stay, look for other options.

2025-09-23 via Nuitee
S
Sandrine
10
Pros:

Very helpful staff, cosy room with lots of charm, good breakfast with lots of options.

2025-09-17 via Nuitee
H
Haroon
6
Pros:

It’s to old hotel

2025-09-14 via Nuitee
M
Myoung partner
10
Pros:

The room was on the smaller side and came with the balcony. The stay was so pleasant and the breakfast buffet was small but nice. We enjoyed sitting in the summer terrace too.

2025-09-08 via Nuitee
R
Richard
10
Nice touch
Pros:

Arrived early after overnight flight. Hotel agreed to check us in 6 hours early & charged half room rate but that included breakfast which was fair enough.
Location is tricky to determine in Almaty as it's so sprawling but we walk everywhere so that was OK. Taxis and public transport were so easy and inexpensive that Iocation was not a problem.
Although hotel may be described as a bit dated by western standards, staff were friendly and helpful. It was clean and the room comfortable. Breakfast was OK.
One nice touch was that it happended to be my birthday when I was there and the hotel obviously picked that up from my passport as upon our return one day, a bottle of fizz and some cholocate had been left.

2025-09-07 via Nuitee
L
Luca
8
Pros:

The breakfast waiter, instead of serving and refilling the buffet, was playing poker 😡
The staff at the reception were very friendly

2025-08-31 via Nuitee
V
Vladislav
10
Pros:

Great hotel, clean, safe

2025-08-31 via Nuitee
N
Nicole
8
Quiet area
Pros:

Good option in safe, well-lit area. Most staff spoke English. Restaurant had a wide selection of food. Curtains were thin so I had to use my sleeping mask. Only one bottle of water provided had me running to the nearby market.

2025-08-26 via Nuitee
S
Sangcheol
10
Pros:

wonderful location for forestry walking downtown streets of central almaty

2025-08-25 via Nuitee
M
Miquel
4
cheaply run good hotel
Pros:

This 6 floor hotel only has ONE iron. So much for four stars. I had a suitcase full needing ironing so I asked to take the iron to my room. I was rudely awoken at 6h30 am (despite no disturb sign) being asked for the iron. After I put it outside, I was still awoken two more times (on the phone and knocking). When I complained to manager, he was rude and said it was my fault for wanting iron in my room ( again, four star hotel). I've travelled in KAZ (cheap and less cheap hotels) and never had issues with irons or being unreasonably awoken.
Other than that, condition was good, confortable and reasonably clean (other than used sleepers we found under the bed)

2025-08-21 via Nuitee
P
Peter
10
Pros:

My whole experience was exceptional the staff are wonderful and eager to please.

2025-07-31 via Nuitee
S
Samuel
10
Really good gem
Pros:

Breakfast buffet is excellent. Staff is wonderful and helpful and honest. Highly recommend. Location is good too

2025-07-24 via Nuitee
M
Moira
10
Hotel in Central Almaty in quiet location
Pros:

Very good buffet breakfast. Hotel in quiet area in central Almaty. Good WiFi, kettle TV with English channels.

2025-06-28 via Nuitee
M
Moira
10
Ethnic hotel in quiet location
Pros:

Ethnic hotel in quiet location in the centre of Almaty.
Good facilities - good WiFi, TV with English channels, nice bathroom, kettle and tea bags provided. Comfortable room good Airconditioning. Very good breakfast buffer included. Sauna and plunge pool.

2025-06-28 via Nuitee
E
Eri
8
Pros:

特にナシ
年季のあるホテルでした。綺麗でしたが備品が古い

2025-06-17 via Nuitee
E
Eric
10
Pros:

We enjoyed a clean, spacious room with comfortable beds, and a good AC. The breakfast offers more than enough options to start your day off right. We also enjoyed the exercise space and the Banya. Easy walking to a verity of restaurants.

2025-05-29 via Nuitee
C
Christian partner
8
Pros:

Die Sauberkeit ist sehr gut. Die Zimmer sind zweckmässig und relativ klein. Ein Wasserkocher ist vorhanden aber kein Kaffee (nur Tee). Das Hotel ist zentral gelegen.

2025-05-29 via Nuitee