PLAZA INN Heidehof

Hotels
•
Best Western
Billingstr. 29 , Hermannsburg , de

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Room cleanliness issues
High parking fees
Limited dining options

Categories

Cleanliness
7.08
Room was dirty and the bathroom was not functional.
Service
9.05
Friendly staff and great breakfast experience.
Location
8.59
Good central location with a quiet environment.
Room Quality
7.54
Spacious room but some issues with cleanliness and comfort.
Amenities
8.07
Good swimming pool and breakfast, but limited parking.
Value for Money
7.53
Prices were considered high for parking and dining.
Food and Beverage
8.08
Good breakfast but limited options for dinner.
Overall Experience
8.05
Overall a pleasant stay, but some aspects were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:36

Property Description

Spacious Rooms and Indoor Swimming Pool:
The Best Western Hotel Heidehof in Hermannsburg offers guests spacious rooms and an indoor swimming pool, providing a comfortable and relaxing stay.

Calluna Vitalis Spa and Outdoor Activities:
Guests can unwind at the Calluna Vitalis spa, equipped with various facilities such as indoor pools, saunas, and fitness machines. Additionally, the hotel's location in the Südheide Nature Park makes it an ideal spot for outdoor activities like hiking, cycling, and canoeing.

Dining Options and Nearby Attractions:
Indulge in traditional Heide specialties at the Atrium restaurant or enjoy a drink at the Hotelbar Calluna with Bistro-Café or Timm Willem´s beer lounge. Moreover, the hotel's proximity to attractions like Heide-Park, Serengeti-Park, Snow Dome, and the historic town of Celle ensures a memorable stay for all guests.

Book your stay at Best Western Hotel Heidehof for a perfect blend of relaxation and adventure!

Important information:

Please note that use of the saunas incurs a small service charge.

Please note that the photos of all room categories are examples and the decoration may vary.

Please note that dogs will incur an additional charge of 20 € per day, per dog.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 5 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
W
Witold • couple • pl
10
2026-07-18 • via Nuitee
L
Lorena • couple • de
8
Es waren zwei Erholsame Tage.
Pros:

Die Lage, wunderschöne Gegend. Das Bett war sehr bequem. Die Ausstattung vom Hotel. Z. B. Der Pool und die Sauna. Das Zimmer war sehr Komfortabel.

Cons:

Das Frühstück für den Preis geht gar nicht, wenn man schon so viel bezahlt wäre es toll wenn man kein kaltes Ei bekommt und die Wurst sah auch nicht so ansprechend aus. Das Zimmer war staubig .

2026-07-17 • via Nuitee
E
E • solo_traveller • de
10
Pros:

Abendessen übersichtlich und sehr lecker, Zimmer sauber, Personal sehr freundlich egal wo man hinkommt

2026-07-17 • via Nuitee
R
Rene • family_with_children • dk
7
Pros:

Servicen og personalet var formidable

Cons:

WIFI fornærmende ringe !

2026-07-13 • via Nuitee
A
Asbjørn • solo_traveller • dk
8
Pros:

Personal

Cons:

Keine aircondition

2026-07-13 • via Nuitee
A
Andrea • solo_traveller • de
9
Pros:

Sehr schöne Gegend ...Das Personal sehr freundlich Frühstück war reichlich hat alles geschmeckt komme gerne wieder .

2026-07-13 • via Nuitee
T
Tino • solo_traveller • de
8
2026-07-08 • via Nuitee
M
Markus • solo_traveller • de
7
Solides ehemaliges BW mit top Personal
Pros:

Das Personal war sehr freundlich und aufmerksam. Die Lage in der Südheide war perfekt. Trotz 90er Jahre Charme in der Ausstattung war alles picobello sauber.

Cons:

Die Matratzen waren für uns zu weich, und allgemein ist die Ausstattung etwas in die Jahre gekommen. Aber alles war funktional.

2026-07-05 • via Nuitee
U
Ursula • solo_traveller • de
10
Pros:

Das Personal war sehr freundlich und hilfsbereit und hat uns beim checkin geholfen.
Das Frühstücksbuffet war sehr gut.

2026-07-05 • via Nuitee
K
Katharina • solo_traveller • de
5
2026-07-05 • via Nuitee
M
mark • couple • de
8
We had a great stay. Nice Hotel. Great staff!
Pros:

Room was great! We arrived earlier than the regular checkin time, but the reception team facilitated that we access our room earlier. It was also a terrible hot day and we had a sun facing room. We requested to be moved to a room in a cooler part of the hotel and the team immediately made this possible. Great and super friendly team! We did not book breakfast, so cannot comment on Meals.

2026-07-02 • via Nuitee
F
Friedrich-Wilhelm • solo_traveller • de
2
2026-07-01 • via Nuitee
T
Tim • solo_traveller • nl
8
Pros:

Aardig personeel, zwembad met ligbedden, prima ontbijt.

Cons:

Geen airco met 41 graden

2026-06-29 • via Nuitee
G
Gültekin • solo_traveller • de
9
2026-06-29 • via Nuitee
A
A.J • solo_traveller • nl
9
Cons:

Geen airco 😅🥵

2026-06-28 • via Nuitee
L
Luca • extended_group • de
8
2026-06-28 • via Nuitee
M
Milan • solo_traveller • at
8
2026-06-27 • via Nuitee
F
Friedrich-Wilhelm • solo_traveller • de
9
2026-06-23 • via Nuitee
U
Ulrich • couple • de
3
Einmal und nie wieder
Pros:

Der Eingangsbereich und das Frühstücksbuffet

Cons:

Das winzige Bad mit Schimmel in der Dusche und der Käfer in meinem Bett!

2026-06-23 • via Nuitee
L
Lukas • extended_group • fr
9
Vollumfänglich versorgt. Danke.
Pros:

Besondere Ruhe, Weite im Hotel, Großzügigkeit, Ruhe.

2026-06-22 • via Nuitee