Children allowed
Pets allowed

Facilities

Meeting rooms
Express check-out
Arcade/game room
Free WiFi
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Room cleanliness issues
High parking fees
Limited dining options

Categories

Cleanliness
7.08
Room was dirty and the bathroom was not functional.
Service
9.05
Friendly staff and great breakfast experience.
Location
8.59
Good central location with a quiet environment.
Room Quality
7.54
Spacious room but some issues with cleanliness and comfort.
Amenities
8.07
Good swimming pool and breakfast, but limited parking.
Value for Money
7.53
Prices were considered high for parking and dining.
Food and Beverage
8.08
Good breakfast but limited options for dinner.
Overall Experience
8.05
Overall a pleasant stay, but some aspects were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:36

Property Description

Welcome to Best Western Hotel Heidehof, your serene escape nestled in the heart of Südheide Nature Park, Hermannsburg.

Spacious Comfort
Unwind in our generously sized rooms equipped with satellite TV and high-speed broadband internet, ensuring your stay is both relaxing and productive.

Revitalizing Amenities
Dive into relaxation with our Calluna Vitalis spa, featuring an indoor pool, Finnish sauna, and bio sauna, perfect for rejuvenation after a day of adventure.

Culinary Delights
Indulge in local flavors at our Atrium restaurant, where you can savor traditional specialties, or enjoy a refreshing drink on the terrace at the Hotelbar Calluna with Bistro-Café.

Experience the charm of the area while visiting top attractions like Heide-Park and Serengeti-Park. Secure your stay today!

Important information:

Please note that use of the saunas incurs a small service charge.

Please note that the photos of all room categories are examples and the decoration may vary.

Please note that dogs will incur an additional charge of 20 € per day, per dog.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 1697 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
J
Jake • extended_group • gb
9
Pros:

The staff were attentive and very happy to help!
The food was good, and reasonably priced, and the breakfast selection was fantastic!

2026-03-19 • via Nuitee
E
Evelyn • couple • de
9
2026-03-17 • via Nuitee
A
Andreas • solo_traveller • de
6
2026-03-13 • via Nuitee
A
Alain • solo_traveller • ch
7
2026-03-11 • via Nuitee
B
Bernd • solo_traveller • de
8
2026-03-06 • via Nuitee
S
Stefan • couple • de
8
Immer wieder gerne
Pros:

Top Zimmer. Ruhige Lage

Cons:

Hinter der Kloschüssel lagen Reste einer größeren Gummidichtung

2026-03-01 • via Nuitee
M
Martina • solo_traveller • de
9
2026-02-28 • via Nuitee
A
Attilio • extended_group • it
7
2026-02-24 • via Nuitee
M
mačák • couple • sk
2
2026-02-11 • via Nuitee
C
Christiane • solo_traveller • de
9
2026-01-31 • via Nuitee
A
Arno • family_with_children • de
10
2026-01-30 • via Nuitee
A
andrea • family_with_children • de
8
Familiäre Athmosphäre,gutes Preis-Leistungsverhältnis
Cons:

Der Wellnessbereich könnte ein wenig modernisiert werden.

2026-01-26 • via Nuitee
G
Georg • family_with_children • de
10
2026-01-22 • via Nuitee
M
Mikael • family_with_children • se
8
2026-01-19 • via Nuitee
V
Volker • family_with_children • de
7
Pros:

Frühstück gut, Preis dafür etwas zu hoch

2026-01-19 • via Nuitee
T
Taal • solo_traveller • nl
8
2026-01-19 • via Nuitee
A
André • couple • de
9
Super Hotel mit freundlichen Personal!
Pros:

Sehr sauberes Hotel mit sehr freundlichem und zuvorkommenden Personal!
Das Schwimmbad und der Sauna-Bereich sind ebenfalls sehr empfehlenswert!

2026-01-19 • via Nuitee
C
Christel • family_with_children • de
8
Gut
Pros:

Schönes Zimmer mit großen Fenstern, reichhaltiges Frühstücksbuffet mit gutem Service

Cons:

Die Beleuchtung im Bad war nicht ausreichend ebenso im Aufzug.
Das Schwimmbad ist schlecht ausgeschildert.

2026-01-19 • via Nuitee
T
Tim Jonas • solo_traveller • de
5
2026-01-19 • via Nuitee
D
Dennis • solo_traveller • de
5
2026-01-19 • via Nuitee