Hotel Challis Potts Point

Hotels
8.4 (3545 reviews)
21-23 Challis Avenue, Potts Point , Sydney , AU

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Garden
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean
Cons:
Small rooms
Parking issues
Maintenance needed

Categories

Cleanliness
8.05
Mixed sentiment; some reviews noted cleanliness but others mentioned issues with maintenance.
Service
9.05
Staff consistently described as helpful and friendly.
Location
9.05
Highly praised location with easy access to local attractions.
Room Quality
7.55
Rooms occasionally described as small or lacking in certain amenities.
Amenities
8.55
Generally positive feedback; some amenities like laundry available, but limited housekeeping.
Value for Money
8.05
Concerns raised about parking costs and additional fees.
Food and Beverage
8.45
No significant comments on food and beverage options; considered standard.
Overall Experience
8.45
Positive sentiment overall, with some concerns about room size and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:57

Property Description

Central Location
Hotel Challis Potts Point, located in Sydney, offers a convenient stay near major attractions such as the Art Gallery of New South Wales and The Royal Botanic Gardens.

Comfortable Rooms
Experience comfort in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, free WiFi, and a private bathroom. Some rooms even feature balconies with stunning city views.

Convenient Facilities
Relax in the garden, socialize in the shared lounge, or enjoy the terrace with free WiFi throughout the property. With Hyde Park Barracks Museum and Central Station nearby, your stay will be both comfortable and convenient.

Book your stay at Hotel Challis Potts Point for a memorable experience in Sydney!

Important information:

Please note that there is a 1,5% charge when you pay with a credit card or debit card.

Please note that you must present a valid credit card and photo ID upon arrival.
Both the credit card and photo ID must match the name of the person on the booking confirmation.

Please note that for guests booking 3 or more rooms, guests will need to sign the properties Terms of Stay. The property will contact you after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

8.4
Based on 3545 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.45
Overall Experience: 8.45
M
michael • solo_traveller • gb
8
2026-10-13 • via Nuitee
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Nittolo • solo_traveller • au
10
2026-10-13 • via Nuitee
N
Nicky • couple • au
10
Always good I have stayed many times here I come back for its location and clean feel.
Pros:

beautifully decorated the feel is fresh and clean.

Cons:

being in room
111 put me next to the laundry
not fun first thing in the morning

2026-10-13 • via Nuitee
A
Arjen • couple • nl
8
2026-10-13 • via Nuitee
D
Denisa • couple • us
9
2026-10-12 • via Nuitee
R
Robyn • couple • au
6
2026-10-12 • via Nuitee
J
Jim • couple • au
9
2026-10-12 • via Nuitee
S
SamDaher • couple • au
8
Enjoyable short stay . Will revisit again
Pros:

Ideal location. Helpful staff
Clean rooms

2026-10-12 • via Nuitee
C
Checkley • couple • au
7
A nice spot to stay and would come back again :)
Pros:

It was in a perfect location. Walkable distance from all the major places but still seemed quiet and private.

Cons:

We were told the room would be cleaned and changed every 2 days however the sheets were not cleaned nor where the towels replaced.

2026-10-11 • via Nuitee
P
Peta • couple • au
10
Overall we were very happy with our stay. Great value for money.
Pros:

The location was excellent. Easy check in. And for Potts Point/ Kings Cross it was very quiet. Didn’t get any street noise.

Cons:

The room was smaller than I thought it would be. The bathroom was tiny, but worked well. Had a great shower. And there was no where to put your clothes. Could benefit from some drawers. Also if you had a suitcase you would trip over it.

2026-10-11 • via Nuitee
P
Paul • solo_traveller • au
7
Pros:

Location

Cons:

Car Parking 10 minute walk

2026-10-11 • via Nuitee
D
Dianne • extended_group • nz
8
We had a great stay comfortable clean and quiet for inner city
Pros:

Staff are so accommodating. Location is perfect. I booked three rooms for our family and they were all pretty good although our room was a tight fit and tiny shower

Cons:

The bathroom in our room was too small and I like a shower head on a tree rather than an overhead shower

2026-10-10 • via Nuitee
C
Charlotte • couple • au
5
2026-10-09 • via Nuitee
N
natashamichaela • couple • nz
9
Beautiful boutique hotel. Amazing location right next to great restaurants, cafes and wine bars
Pros:

Great location. Beautiful building and lovely reception area. Clean rooms. Small but tidy and comfortable.

Cons:

A bit noisy as the doors to rooms slam.

2026-10-09 • via Nuitee
C
colin • couple • au
10
2026-10-09 • via Nuitee
N
Nicky • couple • au
10
2026-10-08 • via Nuitee
M
Marieke • couple • nl
10
Fantastisch
Pros:

Wat een leuke sfeervolle plek om te verblijven. Het was echt super.

Cons:

De kamers waren klein, al was dat wel bekend van tevoren. Het matras wat aan de zachte kant voor ons, maar buiten dat was het perfect!

2026-10-07 • via Nuitee
P
Peter • couple • au
7
We will be back if the room could be more soundproof
Pros:

It’s a beautiful hotel in a great location.

Cons:

The room was noisy, when people passed your room it felt they were inside. The door closing need to be adjusted.

2026-10-07 • via Nuitee
T
Toni • solo_traveller • au
9
Great stay fabulous hotel awesome location
Pros:

Awesome hotel very clean , neat , modern and in fabulous location .

2026-10-07 • via Nuitee
C
Catherine • solo_traveller • au
10
2026-09-19 • via Nuitee