Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Good service
Clean rooms
Great location
Amenities available
Cons:
Cleaning issues in bathroom
Noise disturbances from other guests
Uncomfortable towel policy for pool

Categories

Cleanliness
8.15
There was a complaint about the bathroom not being properly cleaned.
Service
9.99
Excellent service and very friendly staff were frequently mentioned.
Location
9.66
The hotel is conveniently located near several restaurants and attractions.
Room Quality
9.11
Rooms were noted as clean and spacious.
Amenities
9.14
Good facilities mentioned including gym and pool.
Value for Money
8.6
The overall experience was considered worth the money spent.
Food and Beverage
9.15
Dining options were described as satisfactory.
Overall Experience
9.82
Overall experience was highly rated with very few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:26

Property Description

Indulge in Relaxation
Unwind and make a splash in the indoor pool, or break a sweat at the fitness center.

Culinary Delights
Savor a meal at Gorettys Bar or opt for 24-hour room service. Don’t miss the bar/lounge for a refreshing drink or enjoy daily buffet breakfasts.

Convenient Amenities
Stay connected with complimentary wired and wireless internet, make use of the business center, and enjoy the convenience of a 24-hour front desk and free self-parking.

Plan your stay at Holiday Inn Leon Plaza Mayor, an IHG Hotel today for a harmonious blend of comfort and convenience.

Important information:

  • Pool access available from 8 AM to 8 PM.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.2
Based on 157 reviews
Cleanliness: 8.15
Service: 9.99
Location: 9.66
Room Quality: 9.11
Amenities: 9.14
Value for Money: 8.6
Food and Beverage: 9.15
Overall Experience: 9.82
M
Miguel Angel • partner
8
Pros:

Bien en general

2025-10-09 • via Nuitee
L
Lydia
10
Pros:

La habitación muy inpia y amplia todo estuvo muy bien

2025-10-03 • via Nuitee
G
Gerardo
6
Pros:

MUY BUENAS OPCIONES ME QUEDABA CERCA LA PLAZA MAYOR

2025-10-02 • via Nuitee
S
Salvador
4
Pros:

Ruido y gritos de niños y personas en todo el hotel que no dejan dormir.

2025-10-01 • via Nuitee
A
Amaury • family_with_children
10
Pros:

Habitaciones grandes, limpieza impecable, servicio excelente, alberca climatizada y techada con buen tamaño

2025-09-30 • via Nuitee
J
Jorge
10
Pros:

Habitación e instalaciones en general muy limpias, muy serca de centros comerciales

2025-09-29 • via Nuitee
E
Erendira
10
Pros:

Tiendas cercas, bar dentro del hotel, hielos, gym

2025-09-29 • via Nuitee
F
Francisco J • family
10
Pros:

Good staying

2025-09-27 • via Nuitee
L
lourdes angelica
8
Pros:

Todo super bien, atención, lugar, limpieza, Comunic que no me gusto fue que las Camareras empiezan desde temprano a querer entrar a limpiar las habitaciones y si uno va al hotel
A descansar no dejan empiezan antes de la hora de dejar lamhabiaravok toque y toque y no dejan descansar es incómodo

2025-09-24 • via Nuitee
J
Jessica
10
Pros:

Excellent service. We loved the stay. Staff treated us very well.

2025-09-02 • via Nuitee
M
Milagros • family
10
Pros:

I loved the easy access to an ATM in the lobby

2025-08-29 • via Nuitee
I
Israel • family_with_children
10
Pros:

Bien

2025-08-28 • via Nuitee
C
Cesar
4
Pros:

no estaba bien limpio el baño, tenia cabellos y la regadera estaba sucia

2025-08-27 • via Nuitee
G
GEORGE
10
Nice Job
Pros:

Great facility rooms were clean and fresh staff was extremely friendly and helpful restaurants through outstanding bar. Service was good.

2025-08-24 • via Nuitee
J
Juan Pablo
10
Pros:

Ya se necesita cambiar las alfombras

2025-08-21 • via Nuitee
A
ABRAHAM • family_with_children
10
Pros:

Perfecto para familias

2025-08-18 • via Nuitee
J
Jorge Hugo
10
Atención excelente
Pros:

Todo me pareció excelente, creo que lo que debo destacar es la atención, siempre muy amable

2025-08-13 • via Nuitee
O
Omar Gerardo • family_with_children
10
Pros:

.

2025-08-11 • via Nuitee
A
Adriana
10
Super
Pros:

Padrísimo

2025-08-11 • via Nuitee
G
GERARDO GARCIA • friends
10
Pros:

Bien todo

2025-08-11 • via Nuitee